You lost over 100,000+ of my pictures that were on my easystore drive and now I can't use them
I got your extended program to cover 1T of storage on 11/4/2026. Since then, I cannot access well over half of my 200,000+ photos that are stored on my Easystore D: drive! Where are they? I use those folders every single day and I want them back on my…
Windows for home | Other | Files, folders, and storage
windows 11 won't install
windows 11 won't install it downloads but won't install
Windows for home | Windows 11 | Install and upgrade
Installing MS 365 Office on a second device
how to install MS 365 Office on a second computer not for business, but for home
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
SUBSCRIPTION WRONGLY IDENTIFIED AS NOT PAID
(because of computer issues at the time of renewal) my subscription was paid using my wife's email address and i have (in theory) installed that on (our) machine but microsoft365 personal is now closed to me as it says the subscription hasn't been…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
AI answer
my account was hacked
hello my account PII ******@outlook.com was hacked and now its asking for the email PII ******@outlook.com and PII ******@msaccountsafety.com
Windows for home | Windows 11 | Security and privacy
Word Web App fails to open specific files for one user only, but works for other users and Desktop App
Hello, We are encountering a strange issue where a specific user cannot open certain Word files online via shared email links using the Word Web Application. Here are the key facts regarding the environment and behavior: File Status: The files are…
Microsoft 365 and Office | Word | For business | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
I tried to reinstall Office 2013 again. I have a product key
I tried to reinstall Office 2013 again. · I don’t have a MS Office CD, only a product key
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
How to activate copilot in outlook to assist with drafting email responses or drafting new emails
How to activate copilot in outlook to assist with drafting email responses or drafting new emails
Microsoft Copilot | Other
live email account gone
my live.com email account disappeared (******@live.com)
Microsoft Edge | Other | Windows 11
Other issues or features related to Microsoft Edge on Windows 11
Update your recovery method to keep signing in
I keep getting a pop up saying "update your recovery method to keep signing in"
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
Email hacked
Hello, my main email since like 2010 was hacked and when i try to get it back, it says the account no longer exists, but when i try to create a new one with the same adress it says the adress is already in use, what should i do?
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
How to make a different Calendar be the default?
I have two calendars ( under my calendars in outlook), my calendar that is connected to my email, and then the calendar I manage for someone else. I am trying to make the latter calendar the default, so I don't have to keep unchecking mine, and…
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
TEAMS Meeting Issues
I have a group set up in Outlook that has members within our company and others outside the company. When I send them a TEAMS meeting invite only about 1/3 of them actually receive it - including many within my organization. Do I have to manually type…
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
I CANT LOG IN IN MY MICROSOFT ACCOUNT
Good evening, I need some help. This morning, when I tried to access my Microsoft account, I was told that the email address ([Moderator note: PII removed]@gmail.com) was not linked to any Microsoft account. I discovered that it has been changed to…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
Microsoft Advertising Shopping: offers Active in Merchant Center but new campaign shows "No products targeted" since Nov 4, 2026
Hello, Since November 4, 2026 at about 01:00 UTC, our two active Shopping campaigns (France, one Standard Shopping campaign and one Shopping remarketing campaign) almost stopped serving at the same time. No change was made on our side: no change to bids,…
Microsoft Advertising | Microsoft Merchant Center | Feed management
Uploading and maintaining product data feeds for shopping campaigns
AI answer
How to configure IIS 10 IISCertificateMappingAuthenticationModule for a classic mode application.
We are using IIS 10 on Windows Server 2022 servers to run a classic mode soap application, and we are now required to convert to IISCertificateMappingAuthentication from AnonymousAuthentication. All my attempts at reconfiguring the IIS security have been…
Windows development | Internet Information Services
Please reset authenticator app
Hi I am getting extremely frustrated and irritated, I have recently switched phones and I removed the old device from my account [Moderator note: Personally Identifiable Information removed]@thebraguru.co.za, but now when I try and add my account on the…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Repeated unauthorized Microsoft Authenticator sign-in requests
Hello Microsoft Support Team, I am experiencing repeated unauthorized sign-in approval requests through Microsoft Authenticator for my personal Microsoft account. Issue description: I receive unexpected sign-in approval requests that I did not…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
account change to USAA Support
Emails sent out shows USAA support with my email address no one responds this change during a recent windows update. how do I fix
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
AI answer
Copilot has been unable to access or read my currently open Edge tab for several days
Copilot has been unable to access or read my currently open Edge tab for several days, although this feature worked previously. Edge and Copilot are signed in with the same Microsoft account that owns my Microsoft 365 Premium subscription. Can you…