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4 answers One of the answers was accepted by the question author.

How to get update 25H2 when my system doesn't show any new update offerings?

I am running Win11 Pro, and my version is 24H2. At present, I am not offered any other future updates and I would like to download and install 25H2 and later 26H2. Any reason I am not offered any new updates?

Windows for home | Windows 11 | Windows update
asked 2026-11-05T20:14:22.27+00:00
Ernie Jepsen 20 Reputation points
answered 2026-11-06T23:16:45.83+00:00
Lester Bernard Reyes 86,810 Reputation points Independent Advisor
0 answers

M365 Copilot Agent fails to process runtime Word attachments

We are experiencing a repeatable issue with Microsoft 365 Copilot agents processing Word documents uploaded during a chat. Steps to reproduce: Start a new chat with an M365 agent. Upload a DOCX file at runtime. Ask the agent to read or analyze the…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-06T23:14:32.54+00:00
Redalen, Ryan 5 Reputation points
2 answers

Why is there not restocking any of Gift Cards (Amazon Pay, Croma) from many months? Is there any conformation that Is it restocking or not?

Why is there not restocking any of Gift Cards (Amazon Pay, Croma) from many months? Is there any conformation that Is it restocking or not?

Microsoft Edge | Open the browser | Windows 11
asked 2026-11-06T21:36:39.3033333+00:00
shantanu tiwari 0 Reputation points
answered 2026-11-06T23:12:37.7866667+00:00
Estrella721 47,660 Reputation points Independent Advisor
1 answer

Lost all old emails after installing Microsoft Office TLSC Standard 2024 with “Outlook Classic”

I recently uninstalled Microsoft Office 2010 and installed Microsoft Office TLSC Standard 2024 with “Outlook Classic”. At first “Classic” showed all my old folders and file but the next day it only shows emails from the previous day and all my old…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-06T23:11:24.16+00:00
Philip Robertson 0 Reputation points
answered 2026-11-06T23:12:24.0366667+00:00

AI answer

2 answers

Request for Review and Reinstatement of My Microsoft Rewards Account

Dear Microsoft Rewards Support Team, I recently discovered that my Microsoft Rewards account has been suspended. I understand and respect the Microsoft Services Agreement, but I am genuinely unaware of any action on my part that may have violated the…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,682 questions
asked 2026-11-06T20:52:03.3333333+00:00
Akash Amar 0 Reputation points
answered 2026-11-06T23:08:41.6033333+00:00

AI answer

1 answer

Artifact Signing Public Trust eligibility for an Israeli osek patur (sole proprietor) before paid setup

I operate Odyon, a commercial Windows VST3 music-production plug-in, as an Israeli registered sole proprietor with VAT-exempt status (osek patur). The Artifact Signing Quickstart lists Israel for Organization Public Trust validation and provides an…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,688 questions
asked 2026-11-06T23:05:45.1366667+00:00
yuval miron 0 Reputation points
answered 2026-11-06T23:06:53.99+00:00

AI answer

2 answers

Cannot access Documents

We are unable to open any of our word or excel documents. A documents title will appear in recents and when we click on it, it says the Directory Name isn't valid. Help We have Microsoft 2021.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-03T16:44:21.98+00:00
Kay Weeks 0 Reputation points
commented 2026-11-06T23:04:14.1633333+00:00
Kay Weeks 0 Reputation points
1 answer

Can log into all MS accounts, but Azure is not sending login code to my MS Auth app

I can log into my hotmail account, but can no longer log into Azure. It was once tied to my MS Partner and Work MS account, but I am unable to log into Azure as ******@hotmail.com anymore. I have tried setting to passwordless, and uninstalled my account…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-06T23:02:09.81+00:00
Kai Robert Moser 0 Reputation points
answered 2026-11-06T23:03:06.5933333+00:00

AI answer

2 answers

How do you speak to a person/representative directly?

There are multiple problems with my account. How do I speak to a representative directly.

Microsoft 365 and Office | Other
asked 2026-10-23T15:39:38.3466667+00:00
Dawn Szeker 0 Reputation points
commented 2026-11-06T23:02:44.7533333+00:00
John Bragdon 0 Reputation points
2 answers

how to add my wife to my account

how do I add my wife to my MS 360 account? I believe she is entitled to use my account. How do I send the email inviting her to sign up on my account?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-06T21:40:43.41+00:00
Pierre Barker 0 Reputation points
answered 2026-11-06T22:59:51.61+00:00
Marcin Policht 112.5K Reputation points MVP Volunteer Moderator
1 answer

pc has been saying out of memory

pc has been saying out of memory and don't know how to fix it

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-06T22:57:24.87+00:00
irene lyles 0 Reputation points
answered 2026-11-06T22:58:12.1233333+00:00

AI answer

0 answers

How can I get a refund for something I never got?

I'll try to summarize this best I can. 10/24 I ordered the 25th anniversary controller, got the tracking number and was estimated for 10/28. That day came and went and today the tracking still shows UPS still hasn't even gotten the package. For the past…

Windows for home | Other | Gaming
asked 2026-11-06T21:35:14.7833333+00:00
Frankie 0 Reputation points
edited the question 2026-11-06T22:53:29.71+00:00
Frankie 0 Reputation points
4 answers

On Xbox (or PC) console: Detecting programmatically, in-title (title's client code) when your local user sent an invite, via the Xbox console shell?

Is there any system event callback for Detecting programmatically, in-title (title's client code) when your local user sent an invite, via the Xbox console shell? As well, who the user sent the invite to?

Windows for home | Windows 11 | Gaming
asked 2026-10-29T18:55:50.9366667+00:00
Sze, Ben 0 Reputation points
commented 2026-11-06T22:53:18.7866667+00:00
Sze, Ben 0 Reputation points
2 answers

hotmail.com n’a pas pu confirmer que votre message a été envoyé à partir d’un emplacement approuvé.

Depuis ce jour, je ne peux plus envoyer d'emails à des adresses microsoft et c'est très problématique pour mon entreprise. Pourriez vous m'aider s'il vous plait?

Microsoft 365 and Office | Other
asked 2026-11-06T21:41:15.9266667+00:00
Marie HERTEREAU 0 Reputation points
answered 2026-11-06T22:49:36.6233333+00:00
DYARI BARHAM 38,276 Reputation points Independent Advisor
1 answer

reset family security

I don't know exactly why/how it happened but my PC thinks I'm 3 years old and I can't go to most websites. How do I reset this?

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

209 questions
asked 2026-11-06T22:11:07.4933333+00:00
Mark Ray 0 Reputation points
answered 2026-11-06T22:49:27.1166667+00:00
EmilyS726 278.3K Reputation points Independent Advisor
2 answers

Endless loop

I got a new phone and now my Authenticator app isn’t letting me log in and it’s making me do the authentication but I have no other device. I need it for my student account. How do I fix this?

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-11-06T19:53:30.7266667+00:00
Abigail Mcinnes 0 Reputation points
edited the question 2026-11-06T22:45:38.7166667+00:00
Clover-L 110 Reputation points Microsoft External Staff Moderator
5 answers One of the answers was accepted by the question author.

Save function not working in Chrome after Windows Preview Update and Chrome Update

Subject: Windows 11 / Google Chrome File System Access API — Save Works Once, Then Fails Silently Date: November 6, 2026 I am reporting a reproducible file-saving problem involving Google Chrome on Windows 11 that appeared following substantial Chrome…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-11-06T16:10:52.6+00:00
Scott Mauney 0 Reputation points
commented 2026-11-06T22:41:54.15+00:00
Scott Mauney 0 Reputation points
4 answers

Teams incomplete sync with outlook

Teams will not sync all contacts from Outlook. Outlook Web and Outlook Mac show 35 contacts, Teams Web and Teams Mac only sync 26 contacts even after deleting all Teams contacts and performing a complete resynchronization. The attendee picker also fails…

Microsoft Teams | Microsoft Teams for business | Teams for Mac
asked 2026-11-06T21:31:32.27+00:00
Robert Little 0 Reputation points
answered 2026-11-06T22:37:28.6666667+00:00
Ruwim.B 7,325 Reputation points Volunteer Moderator
1 answer

Microsoft Defender AMSI False Positive — PowerShell Diagnostic Blocked as Trojan:PowerShell/AmsiBypazz.D!MTB

Hello Microsoft Support Community, I own a Windows computer and am requesting technical guidance regarding a possible Microsoft Defender Antivirus false-positive detection. Detection information: Threat: Trojan/AmsiBypazz.D!MTB Threat ID:…

Microsoft Security | Microsoft Defender | Other
asked 2026-11-06T22:31:26.05+00:00
Linnovation Enterprises INC 0 Reputation points
answered 2026-11-06T22:32:43.1266667+00:00

AI answer

1 answer

Win 7 32bit reinstall failure

After a HD failure I had to reinstall my windows 7 - 32bit which had been running for many years. But now after a week or two it's now saying "Windows 7 Build 7600 This copy of Windows is not genuine" which is not true. The DVDs are all…

Windows for home | Previous Windows versions | Licensing and activation
asked 2026-11-06T22:31:40.7266667+00:00
Terry Nelson 0 Reputation points
answered 2026-11-06T22:32:30.0833333+00:00

AI answer