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cannot send or receive emails on any of my devices

Niether my wife or I are receiveing email on any of our devices for several hours. We are also unable to send emails. I have tried to log into my account online but have been unable to do so.

Outlook | Web | Outlook.com | Email
asked 2026-11-12T20:43:51.4866667+00:00
Michael Cipolla 0 Reputation points
answered 2026-11-12T21:14:42.1766667+00:00
EmilyS726 279.8K Reputation points Independent Advisor
2 answers

Outlook and Word have stopped working

My Outlook and Word have stopped working altogether, yet my subscription is paid through October 2027

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-12T20:43:45.8166667+00:00
Sergio Enrique 0 Reputation points
answered 2026-11-12T21:18:33.8066667+00:00
Kayece Jan Mae Amizola 16,875 Reputation points Independent Advisor
1 answer

I cannot access Bing Webmaster Tools for my website

I cannot access Bing Webmaster Tools for my website https://www.ofree.pl/. I can successfully sign in to my Microsoft account at login.live.com, but Bing Webmaster Tools keeps redirecting me to the welcome page and asks me to sign in again. I have…

Bing | Bing Webmaster Tools
Bing | Bing Webmaster Tools

A Microsoft service that provides website owners with tools to monitor, analyze, and optimize their site's performance in Bing search results.

493 questions
asked 2026-11-12T20:43:21.36+00:00
Michał Milanowski 0 Reputation points
answered 2026-11-12T20:43:55.6566667+00:00

AI answer

2 answers

message area not appearing in my email

Header 1 Header 2 Cell 1 Cell 2 Cell 3 Cell 4

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-12T20:40:20.21+00:00
Chuck Maxwell 0 Reputation points
answered 2026-11-12T21:12:56.6033333+00:00
EmilyS726 279.8K Reputation points Independent Advisor
2 answers

Folder No longer exists issue

I am running office on a MacBook Air. It has worked flawlessly until this afternoon. All of the sudden when I try to "save as" to my personal OneDrive I get the "Folder no longer exists........." tile and can't get rid of it or even…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-11-12T20:40:06.91+00:00
David Billingsley 0 Reputation points
answered 2026-11-12T21:16:34+00:00
Estrella721 48,020 Reputation points Independent Advisor
2 answers

My Outlook is not working properly. I can access my Sent folder

I need phone support to fix my Outlook. I am having trouble accessing certain folders. Can someone from Microsoft provide phone support to a Surface Pro User? I have Outlook version 11.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-11-12T20:39:52.5833333+00:00
Patricia Riley 0 Reputation points
answered 2026-11-12T21:11:08.5866667+00:00
Jonathan Deives 83,670 Reputation points Independent Advisor
2 answers

Microsoft 365 stopped working.

Microsoft 365 stopped working several hours ago. It cannot link to the server. There is no problem with the internet.

Microsoft 365 and Office | Other
asked 2026-11-12T20:37:23.53+00:00
Steve Tully 0 Reputation points
answered 2026-11-12T21:22:54.36+00:00
Van S 24,660 Reputation points Independent Advisor
2 answers

Close an account and sync all data with my business account.

I have multiple accounts and didn't realize it. One is my business account, and one is a personal account. I didn't realize this, and I only need my business account. I need to sync all data to my business account and close the personal account. I am…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-11-12T20:36:08.8466667+00:00
Keith Eades 0 Reputation points
answered 2026-11-12T21:15:34.1966667+00:00
Hendrix 2,775 Reputation points Independent Advisor
2 answers

Outlook not able to show contacts

When I click on contacts nothing happens. The same thing was happening with the Calendar, But it seems to have solved itself. Is there a tool to check the integrity of an outlook pst?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-12T20:35:58.2533333+00:00
Ted Haugen 0 Reputation points
answered 2026-11-12T21:09:05.9066667+00:00
Estrella721 48,020 Reputation points Independent Advisor
2 answers

hotmail log in issue

Can do allon my computer, but Cannot log into Hotmail on my pc

Microsoft Edge | Other | Windows 11
asked 2026-11-12T20:35:56.33+00:00
Paul Pedota 0 Reputation points
answered 2026-11-12T21:08:53.7933333+00:00
Jonathan Deives 83,670 Reputation points Independent Advisor
1 answer

Azure for Students verification successful but subscription not provisioned

Hello Microsoft Azure Support, I am trying to activate/recover my Azure for Students subscription using my personal Microsoft account. I successfully completed academic verification through Microsoft's Academic Verification service using my university…

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

1,095 questions
asked 2026-11-12T20:34:44.46+00:00
Harshil Maheshwari 0 Reputation points
answered 2026-11-12T20:36:18.7433333+00:00

AI answer

1 answer

Manage Recovery Keys TraceID error

I have been trying to access my bitlocker recovery key but theI have been trying to access my bitlocker recovery key but the page "Manage Recovery Keys" for my device shows a TraceID error and says something happened but won't show my bitlocker…

Windows for home | Windows 10 | Security and privacy
asked 2026-11-12T20:34:40.52+00:00
James Neville 0 Reputation points
answered 2026-11-12T21:08:22.79+00:00
Estrella721 48,020 Reputation points Independent Advisor
2 answers

I need to reactivate the office professional plus 2013 software that I own

When I enter my activation code on my new PC it says that I have exceeded the my activations and that I need to call support but phone support is no longer available to give me the confirmation ID I need.

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-11-12T20:34:29.5666667+00:00
J K 0 Reputation points
answered 2026-11-12T20:43:25.3933333+00:00
Stefan Blom 357.6K Reputation points MVP Volunteer Moderator
2 answers

signing into outlook.com

there was an update on my computer and now i can not sign into outlook

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-12T20:34:22.35+00:00
Ruth Montgomery 0 Reputation points
answered 2026-11-12T21:06:45.62+00:00
Jonathan Deives 83,670 Reputation points Independent Advisor
2 answers

Sole Global Admin locked out by MFA (Authenticator lost) – need Data Protection / Tenant Recovery escalation

Hello, I am the only Global Administrator of our Microsoft 365 business tenant, and I am completely locked out because of MFA. Situation: The only MFA method registered on my account was Microsoft Authenticator on my old phone, which has been wiped. …

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-12T20:32:07.7033333+00:00
Lasse 0 Reputation points
answered 2026-11-12T21:39:08.6966667+00:00
Lin V 1,970 Reputation points Independent Advisor
2 answers

Fix bluried camera

My webcam is bluried but driver is up to date, and lens is clean, how can I fix this

Windows for home | Other | Devices and drivers
asked 2026-11-12T20:31:53.6133333+00:00
Marc Weinstock 0 Reputation points
answered 2026-11-12T21:04:37.7233333+00:00
EmilyS726 279.8K Reputation points Independent Advisor
2 answers

Outlook not working - getting Hmmm...can't reach this page error

My Outlook will not open. I keep getting a Hmmm...can't reach this page. I have tried to uninstall and reinstall but it will not work. It was asking for my password prior to this and would not accept it. I tried to remove my account and it would not…

Outlook | Web | Outlook.com | Email
asked 2026-11-12T20:31:50.56+00:00
Sonsheehray Robinson 0 Reputation points
answered 2026-11-12T20:34:23.0633333+00:00

AI answer

2 answers

SafeLink is preventing me from opening web pages on my iphone

WHen I open email and try to connect to a web link, I get a black screen labeled protection.outlook.com. I cannot reach the website. Any website.

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-11-12T20:31:41.9266667+00:00
Jill Bentley 0 Reputation points
answered 2026-11-12T21:05:52.9266667+00:00
EmilyS726 279.8K Reputation points Independent Advisor
2 answers

Hotmail email issue

Can’t download emails to my Hotmail account. I have tried to disconnect and reconnect the internet but when I try to update my emails the screen keeps saying checking for emails.

Outlook | Web | Outlook.com | Email
asked 2026-11-12T20:31:22.89+00:00
Michael Memoli 0 Reputation points
answered 2026-11-12T21:02:32.02+00:00
Estrella721 48,020 Reputation points Independent Advisor
0 answers

Duplicate charge the same person but different account request consolidation of the the accounts

Dear Microsoft Billing Support, I am writing to formally request that you correct a billing problem I have been trying to resolve for several months. I have been charged for Microsoft 365 on three separate Microsoft accounts, all of which are mine. I…

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-11-12T20:30:12.8666667+00:00
Tesfaye Aleme 0 Reputation points