Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,135 questions
2 answers
trying to open an excel (aslo in word) file on mac. app doesnt recognise i have subscription
i am logged in to my account i have subscription that should allow me to use excel and word and i can easily edit files on the web, when i open it with the app on my mac i get a pop up just below the task bar telling me i cannot edit or save because i…
Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked
2026-11-08T22:41:53.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYB%3C/text%3E%3C/svg%3E)
Yoav Brown
0
Reputation points
answered
2026-11-09T10:06:06.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
13,600
Reputation points Microsoft External Staff
Moderator
2 answers
Clicking in my sound.
There sounds like there is clicking in the sound. I don't know how to make it stop. I don't know what made it start doing it and it seems to be getting louder. I was listening to music through headphones. What should I do to make it stop clicking??
Windows for home | Windows 11 | Devices and drivers
24,959 questions
asked
2026-11-08T22:38:30.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 41%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELA%3C/text%3E%3C/svg%3E)
Lisa Atkins
0
Reputation points
answered
2026-11-08T23:56:14.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
SD - IA
182.6K
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Deleted question because of code of conduct violations
My Windows troubleshooting question has been automatically deleted twice with the message that it violated the Code of Conduct. Both posts were legitimate requests for help with Windows 11 audio crackling, gaming frame drops, NVIDIA driver issues, and…
Community Center | Discuss the Q&A site | Site bug or problem
Community Center | Discuss the Q&A site | Site bug or problem
Issues or errors on the Microsoft Q&A website.
318 questions
asked
2026-11-08T22:38:14.9833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 57.99999999999999%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EX%3C/text%3E%3C/svg%3E)
Xdjustwill
20
Reputation points
accepted
2026-11-08T23:02:16.4033333+00:00
Xdjustwill
20
Reputation points
2 answers
Auto save is not working.
Auto save function in 365 is not on and for no reason.
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
63,053 questions
asked
2026-11-08T22:37:00.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 98%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Cameron Brown
0
Reputation points
answered
2026-11-08T23:52:41.2366667+00:00
John Korchok
237K
Reputation points
Volunteer Moderator
1 answer
Cannot access the certification sign up site
I am getting an error when attempting to sign into the MS certification registration site.
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,783 questions
asked
2026-11-08T22:28:10.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 65%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Bret Traweek
0
Reputation points
answered
2026-11-09T00:15:01.41+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
2 answers
no mouse disappeared
My mouse indicator has disappeared so i need help please ?
Windows for home | Windows 11 | Settings
10,230 questions
asked
2026-11-08T22:20:21.2633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 70%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVB%3C/text%3E%3C/svg%3E)
Valerie Barbara Garton
0
Reputation points
answered
2026-11-08T22:58:08.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
47,675
Reputation points
Independent Advisor
3 answers
Upgrade from w10 to w11
what steps do I have to do to upgrade my desktop from Windows 10 to Windows 11.
Windows for home | Windows 10 | Windows update
23,868 questions
asked
2026-11-08T22:17:52.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 89%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
dave hyslop
0
Reputation points
answered
2026-11-09T12:27:41.6566667+00:00
Kapil Arya
38,716
Reputation points
Volunteer Moderator
2 answers
Fraudulent Charges
There are 7 fraudulent charges on my account on 11-6-26 between 616 and 633 am. How do I get these removed?
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
556 questions
asked
2026-11-08T22:15:15.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 51%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Matt Dillon
0
Reputation points
answered
2026-11-08T22:47:31.4966667+00:00
EmilyS726
279.2K
Reputation points
Independent Advisor
3 answers
Two subscriptions
I have two subscriptions to Microsoft 365. One is active and is under ******@yahoo.com and it is a family account with 1.1 TB of storage but only 1 GB being used. The other is inactive and is under ******@hotmail.com and only has 5GB of data storage but…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,422 questions
asked
2026-11-08T22:14:41.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(73.60000000000001, 7.000000000000001%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Alister Smith
0
Reputation points
edited an answer
2026-11-08T23:09:02.81+00:00
Craig Long
19,015
Reputation points
2 answers
Reinstalling Office 2016 after computer crash
With help from Copilot... "I purchased Office Professional Plus 2016 through my employer about 10 years ago, paid for it personally, and still have the original product key. My computer crashed and I no longer have the installer. I'd like to know…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,891 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 42%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBM%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
App Service Key Vault reference stuck at AccessToKeyVaultDenied despite correct, verified RBAC role assignment (tried two separate identities)
I have a Linux App Service (Node 24, West Europe region "Denmark East") with two app settings configured as Key Vault references: Email__AcsConnectionString ->…
Azure Key Vault
Azure Key Vault
An Azure service that is used to manage and protect cryptographic keys and other secrets used by cloud apps and services.
1,594 questions
asked
2026-11-08T21:58:54.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 68%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMW%3C/text%3E%3C/svg%3E)
Muhammad Wasim Rashid
0
Reputation points
accepted
2026-11-09T11:57:46.7466667+00:00
Muhammad Wasim Rashid
0
Reputation points
1 answer
Problem connecting my Canon G3290 printer to my MAC
Problem connecting my Canon G3290 printer to my MAC
Windows for home | Other | Devices and drivers
6,948 questions
asked
2026-11-08T21:55:24.6866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 36%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPS%3C/text%3E%3C/svg%3E)
Porter Smith-Thayer
0
Reputation points
answered
2026-11-08T22:25:26.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 61%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bruce (SqlWork.com)
85,786
Reputation points
2 answers
Request temporary direct download link for Windows 11 25H2 x64 English
Need to revert my build version to windows 11 25H2 to troubleshoot an issue I'm having while gaming using the Elytra anti-cheat program I need a 24 hour temporary link to the 25H2 build iso
Windows for home | Windows 11 | Gaming
5,536 questions
asked
2026-11-08T21:48:40.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 59%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Michael Burriss
0
Reputation points
answered
2026-11-09T09:52:59.7633333+00:00
Vikki-T
13,600
Reputation points Microsoft External Staff
Moderator
2 answers
Edge log-ons and passwords not displaying on laptop; mobile is OK.
Edge is not showing my saved log-ons and their passwords on my laptop. I've read through the self help guides and applied as appropriate last week, without success. A local e-computing service fixed the issue on Friday and it seemed my laptop and mobile…
Microsoft Edge | Profile, sync, and sign in | Windows 11
Microsoft Edge | Profile, sync, and sign in | Windows 11
Managing profiles and sync in Microsoft Edge on Windows 10
961 questions
asked
2026-11-08T21:47:03.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 39%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECH%3C/text%3E%3C/svg%3E)
Chris Hyde
0
Reputation points
commented
2026-11-09T15:09:21.6833333+00:00
Chris Hyde
0
Reputation points
2 answers
How to autosave word document and since it keeps appearing "Upload Block" on my word document.
I am using a school email account to complete my assignments and homework. I use a Word document to save my files and download them to my folder, but for some reason, a message keeps showing up called "Upload Block". I am still unable to…
Microsoft 365 and Office | Word | For education | Other
Microsoft 365 and Office | Word | For education | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
309 questions
asked
2026-11-08T21:46:21.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 8%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Juneau Gealogo
0
Reputation points
answered
2026-11-08T22:03:01.1733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(233.6, 25%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI%3C/text%3E%3C/svg%3E)
Ivory
2,615
Reputation points
Independent Advisor
2 answers
blurry camera
how can I fix my blurry camera? the lens are cleared up, and it was like this when I got this new laptop
Windows for home | Windows 11 | Devices and drivers
24,959 questions
asked
2026-11-08T21:45:47.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 16%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDP%3C/text%3E%3C/svg%3E)
Danielle Padua
0
Reputation points
answered
2026-11-08T22:24:54.4633333+00:00
EmilyS726
279.2K
Reputation points
Independent Advisor
1 answer
Som_problemas na saída do som
Assisto aulas de vídeo pela internet e não está saindo o som. O que eu deverei fazer? Já fiz todos os protocolos apresentados.
Windows for home | Windows 10 | Devices and drivers
39,827 questions
asked
2026-11-08T21:45:39.3966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 97%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EML%3C/text%3E%3C/svg%3E)
Maria Lucia De Biaggi
0
Reputation points
answered
2026-11-08T22:24:40.85+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
127K
Reputation points
Independent Advisor
2 answers
background appearance
my background changed from "normal" to dark. How can I reverse it?
Windows for home | Windows 11 | Settings
10,230 questions
asked
2026-11-08T21:45:01.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 13%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Douglas Bechard
0
Reputation points
answered
2026-11-08T22:29:04.4066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
90,560
Reputation points
Independent Advisor
1 answer
Windows 11 26H2: Random Audio Crackling and Frame Drops – High DPC Latency from NVIDIA and DirectX Drivers
Problem I’m experiencing intermittent audio crackling/stuttering and random frame drops on my Windows 11 PC. The audio issue happens even when I’m not gaming. Frame drops also occur outside of Cyberpunk 2077. I’m trying to determine whether this is…
Windows for home | Windows 11 | Performance and system failures
32,759 questions
asked
2026-11-08T21:40:03.2366667+00:00
Xdjustwill
20
Reputation points
answered
2026-11-09T09:10:15.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
30,565
Reputation points Microsoft External Staff
Moderator
2 answers
Unable to opening settings in Windows 11 Home Edition.
Yesterday my custom built Windows 11 desktop worked perfectly. Was using it along with my custom built Windows 10 for some months, with the Window 10 as primary as I liked the Windows interface better.. Yesterday, I went into the Settings and changed…
Windows for home | Windows 11 | Settings
10,230 questions
asked
2026-11-08T21:39:21.5333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 49%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBH%3C/text%3E%3C/svg%3E)
Bill Heston
0
Reputation points
answered
2026-11-09T06:12:21.8033333+00:00
Vikki-T
13,600
Reputation points Microsoft External Staff
Moderator