A family of Microsoft word processing software products for creating web, email, and print documents.
Hi Juneau,
The "Upload Blocked" message usually indicates that Word is unable to upload or synchronize the document with the cloud service associated with your school account (such as OneDrive or SharePoint). When this happens, AutoSave may be unavailable because AutoSave requires the file to be stored in and connected to OneDrive or SharePoint.
As a temporary precaution, please save your work frequently using Ctrl + S while troubleshooting the AutoSave issue. It is also a good idea to save an additional copy of the document in a separate location (such as a local folder or another OneDrive folder) to help prevent any potential data loss.
Please try the following methods:
Method 1: Use the same account to sign in to the Microsoft 365 app and OneDrive
- Select the OneDrive icon in the taskbar notification area.
- Select Help & Settings > Settings.

- On the Account tab, note the signed-in account.
- Open the affected Microsoft 365 app, and then select File > Account.
- Under Connected Services, select Remove to remove all accounts except the account that you noted in step 3.
- Select the OneDrive icon, select Help & Settings > Pause syncing, and then select how much time you want to pause for: 2 hours, 8 hours, or 24 hours.
- Select Help & Settings > Quit OneDrive.
- Close all Microsoft 365 apps.
- Restart OneDrive and the affected Microsoft 365 app.
- Try again to save the files to OneDrive.
Method 2: Remove credentials related to OneDrive and Microsoft 365 apps
- Open the affected Microsoft 365 app, and then select File > Account.
- Under User Information, select Sign out for all accounts.
- Close all Microsoft 365 apps.
- Check if you can see your school account in "Access Work or School".
If you don't see it, please select Connect and add your business account.
If you can see it, please select it and select Disconnect. After that, please click "Connect" and log into your account again to register the device.
- Select Start, enter credentials, and then select Credential Manager.
- Select Windows Credentials.
- Under Generic Credentials, select the credentials that are related to OneDrive, MicrosoftOffice16, and MicrosoftOffice15, and then select Remove.

- Restart OneDrive and the affected Microsoft 365 app, and then sign in to them again by using the same account.
- Try again to save the files to OneDrive.
Method 3: Unlink and relink OneDrive
This method can fix OneDrive configuration issues. For the detailed steps, see Unlink and re-link OneDrive. Then, try again to save the files to OneDrive.
Method 4: Install available Windows updates
To check and install all available updates, see Update Windows. After all updates are installed, restart the affected Microsoft 365 app, and then try again to save the files to OneDrive.
For more information, please consult Fix problems uploading files on the OneDrive website | Microsoft Support
If you have any questions or need further assistance, please feel free to share them in the comments on this post.
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