2,394 questions
0 answers
How can I retrieve the content of Copilot conversations created in the previous Copilot experience when I still possess the original copilot.microsoft.com/shares/... references, but those references no longer open the conversations in the current Copilot
How can I retrieve the content of Copilot conversations created in the previous Copilot experience when I still possess the original copilot.microsoft.com/shares/... references, but those references no longer open the conversations in the current Copilot…
Microsoft Copilot | Other
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 54%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
0 answers
I tried to refresh the 2024 license data
I installed Office/Home 2024. It does not show up when I open Excel or Word, when I go to File Account Product Information. I followed these instructions to update cached licensing information but could not so. It would not let me proceed to Step 4. This…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,874 questions
asked
2026-11-06T23:20:25.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(41.6, 37%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECF%3C/text%3E%3C/svg%3E)
Constance Falk
0
Reputation points
asked
2026-11-06T23:20:25.25+00:00
Constance Falk
0
Reputation points
0 answers
M365 Copilot Agent fails to process runtime Word attachments
We are experiencing a repeatable issue with Microsoft 365 Copilot agents processing Word documents uploaded during a chat. Steps to reproduce: Start a new chat with an M365 agent. Upload a DOCX file at runtime. Ask the agent to read or analyze the…
Microsoft Copilot | Microsoft 365 Copilot | Development
Microsoft Copilot | Microsoft 365 Copilot | Development
Building and customizing solutions using Microsoft 365 Copilot APIs and tools
1,855 questions
asked
2026-11-06T23:14:32.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 1%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Redalen, Ryan
5
Reputation points
0 answers
5.7.1 Message rejected:
I'm experiencing an issue with my personal @outlook.com email account. I'm receiving some incoming emails normally, but multiple senders from different companies are receiving delivery failure notices when attempting to email me. The rejection error…
Outlook | Web | Outlook.com | Settings
Outlook | Web | Outlook.com | Settings
Configuring preferences and options in Outlook.com
4,444 questions
asked
2026-11-06T23:13:59.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 84%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVS%3C/text%3E%3C/svg%3E)
Valerie Smith
0
Reputation points
asked
2026-11-06T23:13:59.6933333+00:00
Valerie Smith
0
Reputation points
0 answers
Lost access to a locked mail adress
Hi. I have been locked out of my main email adress for over a year now. It was because of multiple wrong password errors. I have been trying to retrieve it for all this time and everytime i hit a snag. Whether it be when i film in the information i have…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,603 questions
asked
2026-11-06T23:12:30.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 74%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
Leffe
0
Reputation points
0 answers
How can I get a refund for something I never got?
I'll try to summarize this best I can. 10/24 I ordered the 25th anniversary controller, got the tracking number and was estimated for 10/28. That day came and went and today the tracking still shows UPS still hasn't even gotten the package. For the past…
Windows for home | Other | Gaming
4,517 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 76%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EF%3C/text%3E%3C/svg%3E)
0 answers
outlook mail keep asking to verify being an human and 6 digit code
as title said despite i have 2 step verification disabled , everytime i login to outlook mail on browser with correct details it ask me to confirm being an human and send code on phone number , i would like to not have to do it everytime since as said…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,540 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 63%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK4%3C/text%3E%3C/svg%3E)
0 answers
Microsoft: Unable to delete ide05 due to remaining managed compute deployments
Problem description I am trying to delete the Azure AI Foundry resource named ide05 in the resource group AI_Studio in East US, but the deletion fails with the error "CannotDeleteAccountWithManagedComputeDeployments". The documented cause is…
Microsoft Foundry
Microsoft Foundry
A unified Azure platform for creating and managing AI models, agents, and applications with built‑in enterprise security, monitoring, and governance
195 questions
asked
2026-11-02T22:38:44.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 78%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMD%3C/text%3E%3C/svg%3E)
Mahamed Dalal
0
Reputation points
commented
2026-11-06T22:37:48.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 63%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMK%3C/text%3E%3C/svg%3E)
Maraiah Kasetti (Wipro Limited)
85
Reputation points Microsoft External Staff
Moderator
0 answers
How do you recover an account that someone hacked into and changed the alias?
My gmail account, ******@gmail.com, has been accessed by someone I don't know and the alias has been replaced with ******@sreioenone.live. I've also been logged out of all devices so I can no longer reset the password or access the account. When trying…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,603 questions
asked
2026-11-06T20:20:40.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Alex Minty
0
Reputation points
edited the question
2026-11-06T22:19:03.6433333+00:00
Gérard Oomens
133.7K
Reputation points
Volunteer Moderator
0 answers
Artifact Signing identity validation In Progress for 18 days – please review
Hello, My organization identity validation for Artifact Signing has been in "In Progress" status since 19 October 2026 (18 days). All requested documents were uploaded on that date and the status shows no action required from my…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,685 questions
asked
2026-11-06T22:13:21.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 24%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWD%3C/text%3E%3C/svg%3E)
WallPicture Daniel Dylewicz
0
Reputation points
asked
2026-11-06T22:13:21.3766667+00:00
WallPicture Daniel Dylewicz
0
Reputation points
0 answers
My emails are not sending
Hello. My emails keep bouncing back and I don’t know how to fix the issue. Please can you advise/support me to fix this?
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,540 questions
asked
2026-11-06T21:57:16.72+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 48%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Matthew Handley-Jones
0
Reputation points
asked
2026-11-06T21:57:16.72+00:00
Matthew Handley-Jones
0
Reputation points
0 answers
Surface Laptop for Business 7th Edition – all microphones disappear after Intel Smart Sound Technology OED / DSP crash
have a Surface Laptop for Business 7th Edition with Intel running Windows 11. Intermittently, the entire microphone/input audio subsystem disappears. Typical symptoms: Bluetooth headphones remain connected. Audio playback may initially stop and later…
Windows for business | Windows Client for IT Pros | Devices and deployment | Other
asked
2026-11-06T21:42:24.54+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 43%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELF%3C/text%3E%3C/svg%3E)
Leonid Frolov
20
Reputation points
asked
2026-11-06T21:42:24.54+00:00
Leonid Frolov
20
Reputation points
0 answers
Office Home & Business 2019
I've purchased this Office Home & Business 2019 and it's in my account. When I click to install it, it reroutes me to 365 but I don't want 365. How do I download Office Home & Business 2019?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,562 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 82%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKO%3C/text%3E%3C/svg%3E)
0 answers
problems adding an outlook account to my new macbook
I have tried over the last few days to add an existing outlook account to my new Mac book air. There are no drop down menus which allow me to do this.Either via mail or via my outlook account.
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
3,056 questions
asked
2026-11-06T15:33:33.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 1%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Jenny Wheeldon
0
Reputation points
commented
2026-11-06T21:39:28.9333333+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
0 answers
Enabling a device
I am the admin for my organization but i cant enable a device that i disabled
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,460 questions
asked
2026-11-06T15:50:11.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 46%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Manny Agahi
0
Reputation points
commented
2026-11-06T20:50:49.0566667+00:00
Manny Agahi
0
Reputation points
0 answers
help my minecraft java is scamming me
so i bought minecraft java i already had bedrock and it didnt say i bought it and it says buy now or do demo i looked as i only have 1 account can someone help as it charged me but it didnt send it to my luancher i loged out and in and it still dont work…
Windows for home | Other | Gaming
4,517 questions
asked
2026-11-06T20:41:49.8+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(272, 40%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELL%3C/text%3E%3C/svg%3E)
lorrie lortiz
0
Reputation points
asked
2026-11-06T20:41:49.8+00:00
lorrie lortiz
0
Reputation points
0 answers
My account has been accessed and the email has been changed and i dont have access anymore.
But i have proof of this happening and they have taken my account but i have a minecraft java edition order email to show proof of me purchasing it so if i can be able to get java back because i got hacked that would be really good Thank you,
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
838 questions
asked
2026-11-06T20:39:40.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 16%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECE%3C/text%3E%3C/svg%3E)
Camil El Khabbaz
0
Reputation points
asked
2026-11-06T20:39:40.79+00:00
Camil El Khabbaz
0
Reputation points
0 answers
Unusual sign in alerts I cannot check because my account is locked now
I received an unusual sign-in alert regarding my Microsoft account. I am concerned that someone may have gained unauthorized access. I would like a security specialist to review my account, check recent sign-in activity, and verify that nobody has…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,603 questions
asked
2026-11-06T20:00:19.2133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 1%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETO%3C/text%3E%3C/svg%3E)
tamara ostraszewski
0
Reputation points
commented
2026-11-06T20:38:41.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
90,560
Reputation points
Independent Advisor
0 answers
how to fix "threats"
Every time, Microsoft defender disrupts my work with a notification; "Microsoft defender has found threats, please take the recommended action" Yes, I've taken the action, scan, quick scan, deep scan, removal, clean threats...... but nothing…
Microsoft Security | Microsoft Defender | Other
Microsoft Security | Microsoft Defender | Other
Additional Microsoft Defender tools and services that provide security across various platforms and environments
838 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 90%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED%3C/text%3E%3C/svg%3E)
0 answers
Searching OneDrive using the web interface returns no results
When I use the web interface to search OneDrive I get no search results but instead get a message "Something went wrong" followed by "Please try again later" and then "Status: 500, Error: Cannot read properties of undefined…
Microsoft 365 and Office | OneDrive | For home | Other
Microsoft 365 and Office | OneDrive | For home | Other
A Microsoft file hosting and synchronization service.
1,154 questions
asked
2026-11-06T19:50:38.0466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 70%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Steve Rochford
0
Reputation points