Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,919 questions
2 answers
Problem: Activate Home Office 2021
why do i keep getting Activate Home Office 2021 where I already legally purchased it in 2023 and I have been using for these years. Of late, I keep getting a display bar at the top - Microsoft will stop supporting version 2021 which mean there won't be…
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked
2026-11-12T04:25:56.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 30%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAL%3C/text%3E%3C/svg%3E)
Audrey Loo
0
Reputation points
answered
2026-11-12T10:09:47.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(268.8, 47%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERB%3C/text%3E%3C/svg%3E)
Ron Barker
2,355
Reputation points
7 answers
all my photos and files have been moved off my computers hard drive to one drive. AL
ALL MY PHOTOS THAT WERE ON MY HARD DRIVE HAVE BEEN MOVED TO "ONE DRIVE" AND COMPETELY RE-ORDERED. I WANT TO GET THEM BACK IN ORDER. THE SAME WITH MY FILES
Windows for home | Windows 10 | Devices and drivers
39,832 questions
asked
2025-07-07T13:11:38.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 87%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDW%3C/text%3E%3C/svg%3E)
David Wolsey
5
Reputation points
answered
2026-11-12T10:09:44.68+00:00
David Wolsey
5
Reputation points
1 answer
sending email from i phone
cant send email from i phone, wont send to email from i phone
Outlook | Outlook for mobile | Outlook for iOS | For home
Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
3,135 questions
asked
2026-11-09T21:01:55.9966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 3%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
monique schelvan
0
Reputation points
edited an answer
2026-11-12T10:08:21.82+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 39%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKH%3C/text%3E%3C/svg%3E)
Kai-H
31,165
Reputation points Microsoft External Staff
Moderator
1 answer
Unable to access Microsoft Word Online and OneDrive documents
hello, I am contacting you because I have been experiencing a serious issue with my Microsoft account since today, and I am currently unable to access any of my Word Online documents or OneDrive files. I use my private Gmail address to sign in to my…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
63,086 questions
asked
2026-11-10T13:13:01.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 83%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
niksi
0
Reputation points
commented
2026-11-12T10:07:36.36+00:00
Stefan Blom
357.6K
Reputation points MVP
Volunteer Moderator
2 answers
Windows 11 Hyper‑V support
Does Hyper-V provide a documented, officially supported API that enables a host application to authorize a one-time cold boot of a Linux virtual machine using a designated IGVM image?
Windows for business | Windows 365 Enterprise
1,475 questions
asked
2026-11-12T09:05:03.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 94%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERV%3C/text%3E%3C/svg%3E)
Ruscov Vladmir
40
Reputation points
commented
2026-11-12T10:06:33.0366667+00:00
David
80
Reputation points
Independent Advisor
2 answers
Microsoft Word
My microsoft word can't be open, i don't know what happen, please help me, i need the word to my homework
Microsoft 365 and Office | Word | For education | Windows
Microsoft 365 and Office | Word | For education | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
2,308 questions
asked
2026-11-12T09:36:27.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 27%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZA%3C/text%3E%3C/svg%3E)
Zeandra Alfeandra
0
Reputation points
answered
2026-11-12T10:02:41.3666667+00:00
Stefan Blom
357.6K
Reputation points MVP
Volunteer Moderator
2 answers
Issue with gift cards
I am from India and I am having a ton of reward points, but the coupons are never in stick and there are only two options. Please add some more options and look for the restock it's not good as other regions have too many options, please see to it or I…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,708 questions
asked
2026-11-12T05:21:01.0833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 55.00000000000001%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Aryansh Singh
0
Reputation points
answered
2026-11-12T10:02:01.2766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 26%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vikki-T
14,115
Reputation points Microsoft External Staff
Moderator
2 answers
Intel PTT TPM 2.0 – AIK Attestation Enrollment Fails with HTTP 404
I'm experiencing a TPM attestation failure preventing Call of Duty multiplayer access. My Intel PTT TPM 2.0 is enabled, initialized, and ready for use. Secure Boot is enabled, and my manufacturer Endorsement Key certificate is present and valid. However,…
Windows for home | Windows 11 | Performance and system failures
32,782 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 22%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJS%3C/text%3E%3C/svg%3E)
2 answers
How do I update the TPM on my motherboard
The TPM on my motherboard is manufactured by AMD, and the manufacturer version is 3.92.0.5, but in order to play call of duty I need to update it to the version 3.92.5.5 which I don't know how to do.
Windows for home | Windows 11 | Gaming
5,547 questions
asked
2026-11-11T05:24:47.7466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 55.00000000000001%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENB%3C/text%3E%3C/svg%3E)
Noah Bepler
0
Reputation points
commented
2026-11-12T10:01:01.3333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
Carl-L
24,990
Reputation points Microsoft External Staff
Moderator
2 answers
gamepass fail
tried to redeem free trial of xbox gamepass and it failed then disappeared
Windows for home | Windows 11 | Gaming
5,547 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 98%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
2 answers
excel has run into an error that is preventing it from working correctly
excel has run into an error that is preventing it from working correctly
Microsoft 365 and Office | Excel | Other | Windows
Microsoft 365 and Office | Excel | Other | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data.
3,846 questions
asked
2026-11-12T09:15:40.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 26%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Meghana H R
0
Reputation points
commented
2026-11-12T09:59:37.2866667+00:00
Ron Barker
2,355
Reputation points
2 answers
Azure AIK enrollment returns HTTP 404 "authority does not exist" for Intel PTT CA "ODCA 2 CSME E_ADL 00002984 Issuing CA" – blocks Call of Duty attestation
System: HP ENVY Desktop TE02-1000i (board 8A9B), Intel i9-13900K, BIOS F.26 (latest), Windows 11 Pro build 26300, fully updated. Event 1041: HealthStatus = Attestable, PcrsMatchTcgLog = true, EK certs (RSA2048/ECCP256/ECCP384) available, but…
Windows for home | Windows 11 | Performance and system failures
32,782 questions
asked
2026-11-06T07:49:35.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 97%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
Connor Dorais
0
Reputation points
commented
2026-11-12T09:59:17.5533333+00:00
Carl-L
24,990
Reputation points Microsoft External Staff
Moderator
2 answers
MS word not working
MS word not working in my laptop window 11 and no document file is opening. showing to repair now the
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
63,086 questions
asked
2026-11-12T09:54:05.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 57.99999999999999%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA_%3C/text%3E%3C/svg%3E)
Adv _ D.B. Jangra
0
Reputation points
answered
2026-11-12T09:57:48.27+00:00
Ron Barker
2,355
Reputation points
2 answers
Outlook.com-account wordt niet meer herkend, maar Outlook op mijn pc heeft nog wel toegang
Mijn e-mailadres werkte ongeveer twee weken geleden nog normaal. Sinds kort kan ik via de website niet meer inloggen. Microsoft geeft de melding: “Kan het account met deze gebruikersnaam niet vinden.” Ik kan het adres ook niet opnieuw aanmaken, want…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,678 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 8%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
2 answers
Copilot link issue: First-attempt reference failure followed by successful resolution of the identical SharePoint source
Microsoft 365 Copilot intermittently fails to access a SharePoint file when the source is referenced in the initial prompt. If I submit the same file link again, without changing the URL, permissions, or prompt instructions, Copilot successfully accesses…
Microsoft Copilot | Other
2,415 questions
asked
2026-11-11T17:20:00.8233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 82%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAD%3C/text%3E%3C/svg%3E)
Allison DeLuca
0
Reputation points
answered
2026-11-12T09:56:27.8766667+00:00
Vikki-T
14,115
Reputation points Microsoft External Staff
Moderator
1 answer
Deleted Email Notification popup and sound
When I delete an email from my main folder, a notification pop up and sound activates as if I received a new email.
Outlook | Windows | Classic Outlook for Windows | For business
Outlook | Windows | Classic Outlook for Windows | For business
Using classic Outlook for Windows in business environments
30,316 questions
asked
2026-11-11T14:03:32.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 8%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Lamboy-Caraballo, Rocio
0
Reputation points
commented
2026-11-12T09:55:16.71+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 20%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Darren Bruce
2,610
Reputation points
Independent Advisor
2 answers
minecraft/microsoft account compromized
a few accounts linked to one of my emails were hacked yesterday, and this appears to include Microsoft, Microsoft likely being the main culprit for where the security breach started. My Microsoft account linked to my Minecraft account now sends the…
Windows for home | Other | Gaming
4,544 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 97%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Windows Server 2025 - DISM Detected Corruptions
Good day! While troubleshooting an environment (non-Azure), I came across an issue where four Server 2025 Std servers reported DISM corruptions when doing a scan. What I found odd is that all four servers had exactly "2486" corruptions. I…
Windows for business | Windows Server | Devices and deployment | System management components
asked
2026-10-09T17:32:08.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 27%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJH%3C/text%3E%3C/svg%3E)
Joshua Hensley
41
Reputation points
commented
2026-11-12T09:53:26.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 2%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPA%3C/text%3E%3C/svg%3E)
Phil Arnfield
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Login looping/can't go to my Microsoft account
This case is very weird I've been looking around for abt 3 hours now and I still cant fix it, I can login to my account but I cant like go to my Microsoft account so like I login sort of then if you click the profile picture on the website and click…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,718 questions
asked
2025-09-28T04:12:48.8166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 12%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
R
25
Reputation points
commented
2026-11-12T09:47:48.1733333+00:00
Hornblower409
18,970
Reputation points
1 answer
add contact to list of trusted contacts on teams
how to add an email to the list of trusted contacts on teams
Microsoft Teams | Microsoft Teams for business | Settings | Other
Microsoft Teams | Microsoft Teams for business | Settings | Other
Additional settings-related features and issues within Microsoft Teams for business
743 questions
asked
2026-11-12T09:16:50.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 35%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJM%3C/text%3E%3C/svg%3E)
Jochen Meesenburg (Infocontrol)
0
Reputation points
answered
2026-11-12T09:46:35.9666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 98%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hin Vo
1,755
Reputation points
Independent Advisor