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$200 not visible

I created a new Azure account today specifically for learning and testing Azure services. The subscription is active and shows Azure Plan, but under Cost Management & Billing → Benefits/Azure Credits, no Azure credits are displayed. I am trying to…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,169 questions
asked 2026-10-18T17:11:18.6766667+00:00
Sumesh Nair 0 Reputation points
answered 2026-10-18T17:12:06.8166667+00:00

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1 answer

Unable to Change Phone Number During Azure Pay-As-You-Go Subscription Sign-up

Hello, I am trying to create a new Azure Pay-As-You-Go subscription, but the phone number displayed on the sign-up page is incorrect, and the field is locked so I cannot edit it. I checked my Microsoft account profile, and no phone number is listed…

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-18T14:40:37.9+00:00
Ka Oo Sa 0 Reputation points
answered 2026-10-18T14:41:18.41+00:00

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1 answer

My Copilot Pro expired.

My Copilot Pro expired. My account is in Iceland. Renewal uses Canada billing profile. Please reset Copilot Pro entitlement.

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-10-18T13:48:43.34+00:00
Skúli Kristinn Skúlason 0 Reputation points
commented 2026-10-18T14:30:12.2866667+00:00
Skúli Kristinn Skúlason 0 Reputation points
1 answer

Urgent Assistance Required – Restore Missing OneDrive Files and Folders

 Hello Microsoft Support Team, I accidentally deleted some files and folders from OneDrive on the web, and since OneDrive was synced with my laptop, the data was also deleted from my laptop. I found the deleted items in the OneDrive Recycle Bin and…

Windows for home | Windows 11 | Recovery and backup
asked 2026-10-18T14:27:18.1033333+00:00
Gurpreet Godha 0 Reputation points
answered 2026-10-18T14:28:02.67+00:00

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1 answer

Order number 1171598586 & Order number 5595606863 not forwarded to game

I have contacted Seeker's Note and they have not received to purchase and did not issue a receipt. The purchase was was charged to my bank account and I would like the purchase forwarded to the gam or if not possible a refund issue. Thank you for your…

Windows for home | Windows 11 | Microsoft Store
asked 2026-10-18T14:22:21.1966667+00:00
Melanie Foote 0 Reputation points
answered 2026-10-18T14:22:56.7033333+00:00

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1 answer

URGENT: Multiple Copilot Projects and Project Chats Missing After New Copilot Migration / Sync Issue

Last night was on Copilot Legacy was actively working on a major project I have been working on for months. Has my legal work-ups, amendments, appeals, etc.. Jumped off real quick then back 2 legacy gone was told to sign into new Copilot. Did it -…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-10-18T14:06:18.7+00:00
Jennifer Chappell 15 Reputation points
answered 2026-10-18T14:07:38.8033333+00:00

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1 answer

Im getting this error: You're not eligible for an Azure account We couldn't create an Azure account for you.

I was able to register my MS Account and whenever I try to subscribe to Azure, I'm getting this message "You're not eligible for an Azure account We couldn't create an Azure account for you." I tried to create a ticket by the system is not…

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

1,094 questions
asked 2026-10-17T14:45:52.7766667+00:00
James Maina 0 Reputation points
commented 2026-10-18T13:05:25.6166667+00:00
James Maina 0 Reputation points
1 answer

Outlook.com won't save Safe senders and Bitvavo verification emails are missing

Hello, I use Outlook.com with a @live.com email address. I am no longer receiving six-digit verification codes from Bitvavo when trying to reset my password. Bitvavo Support has confirmed that their verification emails are being sent. I have checked my…

Outlook | Web | Outlook.com | Email
asked 2026-10-18T11:44:40.33+00:00
Stefario Brown 0 Reputation points
answered 2026-10-18T11:45:38.1766667+00:00

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1 answer

Failing to Create Azure Account.

I have tried multiple times to proceed for the startup credits but each time I fail to create the azure account. Can anyone guide me what should I do . It is giving error both in $200 one time credits and pay as you go.

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,898 questions
asked 2026-10-18T11:02:55.33+00:00
Muhammad Aryan Khan 0 Reputation points
answered 2026-10-18T11:05:32.3333333+00:00

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1 answer

Windows AIK enrollment fails with HTTP 404 for Intel PTT EK authority

Title: Windows AIK enrollment fails with HTTP 404 for Intel PTT EK authority Product: Windows 11 Pro, build 26300.9457 Motherboard: ASUS ROG Maximus Z790 Apex, dual BIOS CPU: Intel Core i9-14900K TPM: Intel PTT / TPM 2.0, model ADL BIOS: 3202…

Microsoft Security | Microsoft Identity Manager
asked 2026-10-18T09:16:07.5133333+00:00
Kyle Motto-Ross 0 Reputation points
answered 2026-10-18T09:17:19.46+00:00

AI answer

1 answer

Submission API: how to update listing of an MSIX app on the new pricing model (priceId "Base")?

I'm automating Store listing updates (description, features, keywords, screenshots) for our MSIX apps using the Microsoft Store submission API (manage.devcenter.microsoft.com/v1.0/my/applications/{id}/submissions). We only want to change the listing —…

Microsoft Partner Center API
Microsoft Partner Center API

API access and integration with Microsoft Partner Center for managing partner data

791 questions
asked 2026-10-18T09:11:50.7666667+00:00
Mattias Linder 0 Reputation points
answered 2026-10-18T09:12:12.3833333+00:00

AI answer

1 answer

Multiple on-going authenticator requests that are not from me

I am repeatedly getting authenticator requests for my hotmail account that are not from me. how can i eliminate these and keep my hotmail account. should I switch to a different authenticator?

Microsoft Security | Microsoft Authenticator
asked 2026-10-16T22:32:52.2+00:00
Ted Parker 5 Reputation points
commented 2026-10-18T09:03:46.2166667+00:00
Alison Fields 0 Reputation points
1 answer

Email was hacked now have 3 Chinese folders

My email was hacked, now recovered but it left 3 folders with Chinese writing on. Is it safe to open these? and how do I remove or get back to English. All other emails and folders are in English. Thank you

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-18T08:33:13.2933333+00:00
Steve Goodway 0 Reputation points
answered 2026-10-18T08:33:29.2533333+00:00

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1 answer

change password

change password i have been hacked change password i have hacked I would like to change my password but can't find to settings to change my password

Outlook | Web | Outlook.com | Settings
asked 2026-05-06T06:15:08.94+00:00
tawy gore 5 Reputation points
commented 2026-10-18T07:47:03.59+00:00
Hornblower409 19,160 Reputation points
1 answer

Azure for Students verification denied; support portal blocked by AADSTS16000

I am a university student with approved and active GitHub Education benefits. I cannot activate Azure for Students. Steps and observed results: Signing in using the university Microsoft 365 account and submitting academic details returns "Unable…

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

1,094 questions
asked 2026-10-18T07:24:38.59+00:00
turtlelalala 0 Reputation points
answered 2026-10-18T07:25:42.0766667+00:00

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1 answer

Artifact Signing identity validation: Verified ID presentation fails with HTTP 409 CosmosDB conflict

Azure Artifact Signing Public Organization identity validation is blocked in Korea Central on a paid Pay-As-You-Go subscription. AU10TIX issued my Government Issued ID - GLOBAL credential successfully; it is present in Microsoft Authenticator on iOS.…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,818 questions
asked 2026-10-18T05:17:11.5366667+00:00
동완 강 0 Reputation points
answered 2026-10-18T05:18:17.03+00:00

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1 answer

getting an error while trying to add a CC to my account, says information is incorrect

hello, i have had a microsoft account for my xbox for several years now, and switched to PC only not too long ago. i never deleted or changed anything with my account since then. my friend wanted me to get a game from the microsoft store so i had to add…

Windows for home | Windows 11 | Microsoft Store
asked 2026-10-18T04:57:14.6966667+00:00
JAKE CASTORENA 0 Reputation points
commented 2026-10-18T05:04:52.2433333+00:00
JAKE CASTORENA 0 Reputation points
1 answer

ATT MAIL LOG IN

I HAVE BEEN HAVING PROBLEMS LOGGING INTO MY ATT MAIL AND IT WONT ALKLOW ME TO CHANGE MY PASSWORD. IAN ACCESS MY MAIL ON MY CELL PHONE BUT I CAN LOG INTI MY MAIL ON MY PC. AND I DONT WANT TO LOG OUT ON MY CELL PHONE, FEARING LOSING EVERYTHING.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-16T13:54:27.3+00:00
ade adegoke 0 Reputation points
edited a comment 2026-10-18T04:12:13.2+00:00
Hornblower409 19,160 Reputation points
1 answer

Swapping devices

If im switching from android to iphone how do I recive my old codes from Microsoft authenticator

Microsoft Security | Microsoft Authenticator
asked 2026-10-18T03:37:47.8733333+00:00
Giacomo Arthur 0 Reputation points
answered 2026-10-18T03:38:17.0066667+00:00

AI answer

1 answer

How to recover child account after hacker changed the email

I have a child that has had their account hacked and email has been changed with a verification added by the hacker, therefor locked out of her account which is attached to the childs XBOX account which she can no longer play. I have tried the recover…

Microsoft Security | Microsoft Identity Manager
asked 2026-10-18T02:46:18.0066667+00:00
ed hammond 0 Reputation points
answered 2026-10-18T02:46:59.4933333+00:00

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