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Need help recovering an email I no longer have access too

I'm hoping someone can help me with an issue regarding an old Microsoft email account that I created in 2023 and unfortunately no longer have access to. I've tried using Microsoft's account recovery form several times, but every time I submit it, I'm…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-31T23:26:16.53+00:00
Tia 0 Reputation points
edited the question 2026-11-01T11:25:30.03+00:00
Gérard Oomens 133.7K Reputation points Volunteer Moderator
1 answer

question about the aurora cape.

Good Day, i have a question about the aurora cape that i have redeemed through tiktok on the launch day on september 29th so the issue is that i dont have it in my inventory in bedrock and java but i have the email confirmartion and the order…

Windows for home | Other | Gaming
asked 2026-11-01T11:05:30.9633333+00:00
Evelina Basiul 0 Reputation points
answered 2026-11-01T11:06:35.9766667+00:00

AI answer

1 answer

onedrive within microsoft 365 family

Hi everyone, I have the Microsoft 365 family version and i have shared it with my wife - it all works well except onedrive she keeps having the following error HRESULT error 0x80070005 means "Access Denied" (E_ACCESSDENIED). either on the…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-01T10:09:02.29+00:00
anoymous 0 Reputation points
commented 2026-11-01T10:14:19.57+00:00
Nathan Roberts (SN) 14,201 Reputation points Student Ambassador Volunteer Moderator
1 answer

Microsoft Reward "Spotify" Redeem Code is not working.

Hi Team, I completed the Microsoft quest for Spotify premium for 4 months. on the landing page to redeem the code it said 3 months. I was okay so far. But the code is not working, it says the code is invalid. Please note, I am using newly created…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,705 questions
asked 2026-11-01T06:09:37.2833333+00:00
KALPESH BAVISKAR 5 Reputation points
commented 2026-11-01T09:31:47.22+00:00
KALPESH BAVISKAR 5 Reputation points
1 answer

Unable to take the course completion assessment

For the course "Learnathon'2026-Getting started in Microsoft Copilot", the assessment is not available, but I need to submit my course completion certificate . Is there any other way to gain my certificate ?

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-01T09:00:45.9066667+00:00
Payolija V 20 Reputation points
answered 2026-11-01T09:01:38.5366667+00:00

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1 answer

My account got hacked and they changed the email address so whenever I try to login that email address it will say "this account is not found or not recognized" PLEASE HELP I WANT MY MINECRAFT ACCOUNT BACK T T

If you want my details on that account please ask away. They changed it look :(

Microsoft Security | Microsoft Identity Manager
asked 2026-11-01T04:55:47.9633333+00:00
kizahito 0 Reputation points
edited the question 2026-11-01T05:08:39.3966667+00:00
kizahito 0 Reputation points
1 answer

Where do I go to complain about mirosoft?

Microsoft somehow deleted one of my favorites, restored favorites I deleted, and I can't find some of my search history. Where can I go to make a complaint?

Microsoft Edge | Favorites, history, and downloads | Windows 11
asked 2026-11-01T01:30:18.9866667+00:00
Denita Arnold 65 Reputation points
answered 2026-11-01T01:30:31.37+00:00

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1 answer

Azure Static Web Apps preview API returns 503; Functions deployment fails after successful Python build

My Azure Static Web App uses the Free plan with managed Azure Functions, Linux, Python 3.11 and Functions runtime v4. A pull-request preview initially deployed successfully, and its API worked. After adding backend application settings, the preview API…

Azure Static Web Apps
Azure Static Web Apps

An Azure service that provides streamlined full-stack web app development.

1,521 questions
asked 2026-11-01T00:07:30.8333333+00:00
McFreeman Family 0 Reputation points
answered 2026-11-01T00:09:22.9066667+00:00

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1 answer

telephone call claiming to be microsoft scam

I have received two phone calls claiming someone is trying to change my backup phone number and recover email. then wanted a code texted to me. I want to report this fraud.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-31T22:31:13.0133333+00:00
Levi Bailey 0 Reputation points
answered 2026-10-31T22:31:59.8333333+00:00

AI answer

1 answer

Authenticator is getting numerous log in requests

I receive numerous authenticator sign in requests throughout the day and night.

Microsoft Security | Microsoft Authenticator
asked 2026-01-13T19:23:05.2333333+00:00
BILL Gephart 35 Reputation points
commented 2026-10-31T21:52:24.3133333+00:00
Ruben Borges 0 Reputation points
1 answer

Plasma wings item gone from bing?

I was going to try and redeem the plasma wings since i saved up 10,000 points, but once i opened bing, there was no plasma wings, i tried checking the link and going directly to it but it said "Page Not Found". Please let me know if you could…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,705 questions
asked 2026-10-31T21:12:12.43+00:00
Hayk Sargsyan 0 Reputation points
answered 2026-10-31T21:12:46.1433333+00:00

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1 answer

MICROSOFT, PLEASE RECONSIDER THE FORCED BING AI-TO-COPILOT TRANSITION AND RESTRICTIVE DAILY USAGE LIMITS

I am profoundly disappointed and frustrated by Microsoft's recent forced migration from the legacy Bing Chat interface to the new Copilot experience. As a long-term user who has relied heavily on Bing AI for approximately two years, this change has…

Bing | Other
Bing | Other

Miscellaneous topics that do not fit into specific categories.

1,586 questions
asked 2026-10-31T19:01:40.01+00:00
CB Apothecary 0 Reputation points
answered 2026-10-31T19:02:33.94+00:00

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1 answer

Edge on Mac stuck on Initializing, passwords will not sync

Hello. Microsoft Edge on my Mac will not sync passwords, and it has been stuck for about two weeks. Edge version: 156.0.4314.50 on macOS. Signed in with my personal Microsoft account. My Windows PC and iPhone use the same account and still have my older…

Microsoft Edge | Profile, sync, and sign in | MacOS
asked 2026-10-31T18:25:10.3133333+00:00
Christina Siebels 0 Reputation points
answered 2026-10-31T18:26:43.3933333+00:00

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1 answer

Individual developer registration: Republic of Moldova missing from the country list

Hello, I am trying to register as an individual developer for the Microsoft Store (free individual registration). I have completed identity verification (government ID and selfie). On the next step, “Complete your profile details”, the Country/Region…

Microsoft Partner Center | Other
asked 2026-10-31T18:22:43.0266667+00:00
DomitorAI 0 Reputation points
answered 2026-10-31T18:24:24.32+00:00

AI answer

1 answer

Microsoft for Startups approved, but credits not applied – Startups portal sign-in goes straight to Azure portal

Hello, Our Microsoft for Startups application was approved on Oct 27, 2026 ($XX Azure credits + Azure Standard Support, per the approval email from our Startup Advisor), but we can’t access or activate the benefits. Timeline Oct 25: Created a Microsoft…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,898 questions
asked 2026-10-30T12:41:03.93+00:00
Hassan Farooq 0 Reputation points
commented 2026-10-31T18:03:50.34+00:00
Hassan Farooq 0 Reputation points
1 answer

A verified TBS student, but cannot activate the full Azure for Students offer

I have an active Azure for Students Starter subscription, but I cannot activate the full Azure for Students offer with $100 credit. My personal Microsoft account returns: "Unable to complete Azure for Students verification." My university…

Community Center | Not monitored
asked 2026-10-31T17:02:51.36+00:00
lyna adalet 0 Reputation points
edited the question 2026-10-31T17:57:10.13+00:00
Jack-Bu 7,310 Reputation points Microsoft External Staff Moderator
1 answer

e.g., How do I update my personal information in the Personal and Security section?

How do I speak with a Microsoft IT or HR Manager to help me update my personal information like my: Date of Birth, Gender, Mailing Address, Language I speak, Country I live in, Recovery Email, Hobby’s like; Arts and Crafts, Illustration, 3D Landscape…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-31T08:38:52.5+00:00
Kristie Lewis 0 Reputation points
edited the question 2026-10-31T17:53:28.0133333+00:00
Stefan Blom 357.4K Reputation points MVP Volunteer Moderator
1 answer

Partner Center permissions and workspaces inaccessible despite Global Administrator role. Multiple support cases closed without resolution.

Has anyone experienced Microsoft Partner Center support repeatedly closing tickets without resolving the underlying issue? I'm trying to figure out how to get a technical problem escalated to someone who can actually investigate it. I've been…

Microsoft Partner Center | Other
asked 2026-10-30T18:02:10.92+00:00
Joseph Lewis 0 Reputation points
edited the question 2026-10-31T17:47:19.63+00:00
JuliaMarvin 24,175 Reputation points Volunteer Moderator
1 answer

The Roblox 6000 points award

The Roblox 6000 points award 400 Robux has been out of stock for a very long time Why why is it out of stock is it discontinued and if not when will it be back I really want to purchase it please bring back or say why it's not back

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,705 questions
asked 2026-10-18T17:54:31.3166667+00:00
Cemily Lamadilala 5 Reputation points
commented 2026-10-31T17:40:12.56+00:00
Rahul Jadhav 0 Reputation points
1 answer

Everything on my xbox account got changed

I got hacked and they changed my email and password and enable two factor verification and I would like to know if there's any way to , get my account back. I could support the questions they asked me to prove that i'm the real owner and possibly talk to…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-31T17:36:05.1133333+00:00
Julius Gambler 0 Reputation points
answered 2026-10-31T17:36:42.1666667+00:00

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