16,572 questions

Sort by: Updated
1 answer

Copilot Chat Age Problem

I am not able to use Copilot Chat on my personal account, in both the app and web version. It is telling me that I need to be over 13. I am 15. My age in the account is correct. What can I do as I have found no way to verify my age.

Microsoft Copilot | Windows Copilot | App
asked 2026-11-01T15:10:02.2333333+00:00
Clayton Aquilina 0 Reputation points
answered 2026-11-01T15:11:13.8333333+00:00

AI answer

1 answer

I want a refund for my 365 subscription #Microsoft 365

I want a refund for my 365 subscription. I did not want to auto-renew and I received an email saying it was renewed and I am charged $129.99

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-03-16T00:24:05.74+00:00
Matt Bowers 10 Reputation points
commented 2026-11-01T14:28:24.3266667+00:00
Stefan Blom 357.3K Reputation points MVP Volunteer Moderator
1 answer

Personal vault

I can't open my personal vault to my phone why please solve my problem

Microsoft 365 and Office | OneDrive | For home | Android
asked 2026-10-29T21:31:02.05+00:00
Aman 0 Reputation points
commented 2026-11-01T14:25:45.29+00:00
Stefan Blom 357.3K Reputation points MVP Volunteer Moderator
1 answer

Loss of copilot chat history after updating from legacy Copilot account

My personal Copilot chat history was present immediately before upgrading to the new Copilot on 1 November 2026. After the upgrade, all chat history disappeared. I have verified all my personal accounts and the history is missing across all devices. My…

Microsoft Copilot | Windows Copilot | App
asked 2026-11-01T13:40:31.05+00:00
Dave Hollis 0 Reputation points
answered 2026-11-01T13:40:46.73+00:00

AI answer

1 answer

Azure Artifact Signing public organization validation stuck In Progress for several weeks

Our U.S. organization, Folding 3D, submitted a Public Organization identity validation for Azure Artifact Signing several weeks ago. The Azure portal still shows In Progress and has never changed to Action Required. We have not received a request for…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,731 questions
asked 2026-11-01T13:31:57.4233333+00:00
Paul Aicher 1 Reputation point
answered 2026-11-01T13:33:21.4566667+00:00

AI answer

1 answer

Bing resizing

I don't know if it is a wanted feature of bing or if ther is a way to change it, but I would like that bing resize following the size of the browser, not like it does as you can see on the screenshot where I resize the browser but the bing page keep…

Bing | Bing Search APIs | Bing Web Search API
asked 2026-11-01T13:29:34.48+00:00
Fettina 0 Reputation points
answered 2026-11-01T13:31:50.22+00:00

AI answer

1 answer

How do I get a new QR code to set up authernticator?

I have a new mobile device and need a new QR code to activate authenticator for work.

Microsoft Security | Microsoft Authenticator
asked 2025-12-03T21:30:22.7366667+00:00
Seidl Nicholas 5 Reputation points
answered 2026-11-01T13:22:49.7833333+00:00
Lane, Sarah1 0 Reputation points
1 answer

how to talk to an agent

How to talk to an agent?

Microsoft 365 and Office | Other
asked 2026-11-01T11:29:49.03+00:00
aditya Tiwari 0 Reputation points
commented 2026-11-01T11:49:02.7966667+00:00
Nathan Roberts (SN) 14,196 Reputation points Student Ambassador Volunteer Moderator
1 answer

Need help recovering an email I no longer have access too

I'm hoping someone can help me with an issue regarding an old Microsoft email account that I created in 2023 and unfortunately no longer have access to. I've tried using Microsoft's account recovery form several times, but every time I submit it, I'm…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-31T23:26:16.53+00:00
Tia 0 Reputation points
edited the question 2026-11-01T11:25:30.03+00:00
Gérard Oomens 133.7K Reputation points Volunteer Moderator
1 answer

question about the aurora cape.

Good Day, i have a question about the aurora cape that i have redeemed through tiktok on the launch day on september 29th so the issue is that i dont have it in my inventory in bedrock and java but i have the email confirmartion and the order…

Windows for home | Other | Gaming
asked 2026-11-01T11:05:30.9633333+00:00
Evelina Basiul 0 Reputation points
answered 2026-11-01T11:06:35.9766667+00:00

AI answer

1 answer

onedrive within microsoft 365 family

Hi everyone, I have the Microsoft 365 family version and i have shared it with my wife - it all works well except onedrive she keeps having the following error HRESULT error 0x80070005 means "Access Denied" (E_ACCESSDENIED). either on the…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-01T10:09:02.29+00:00
anoymous 0 Reputation points
commented 2026-11-01T10:14:19.57+00:00
Nathan Roberts (SN) 14,196 Reputation points Student Ambassador Volunteer Moderator
1 answer

Microsoft Reward "Spotify" Redeem Code is not working.

Hi Team, I completed the Microsoft quest for Spotify premium for 4 months. on the landing page to redeem the code it said 3 months. I was okay so far. But the code is not working, it says the code is invalid. Please note, I am using newly created…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,692 questions
asked 2026-11-01T06:09:37.2833333+00:00
KALPESH BAVISKAR 5 Reputation points
commented 2026-11-01T09:31:47.22+00:00
KALPESH BAVISKAR 5 Reputation points
1 answer

Unable to take the course completion assessment

For the course "Learnathon'2026-Getting started in Microsoft Copilot", the assessment is not available, but I need to submit my course completion certificate . Is there any other way to gain my certificate ?

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-01T09:00:45.9066667+00:00
Payolija V 20 Reputation points
answered 2026-11-01T09:01:38.5366667+00:00

AI answer

1 answer

My account got hacked and they changed the email address so whenever I try to login that email address it will say "this account is not found or not recognized" PLEASE HELP I WANT MY MINECRAFT ACCOUNT BACK T T

If you want my details on that account please ask away. They changed it look :(

Microsoft Security | Microsoft Identity Manager
asked 2026-11-01T04:55:47.9633333+00:00
kizahito 0 Reputation points
edited the question 2026-11-01T05:08:39.3966667+00:00
kizahito 0 Reputation points
1 answer

Where do I go to complain about mirosoft?

Microsoft somehow deleted one of my favorites, restored favorites I deleted, and I can't find some of my search history. Where can I go to make a complaint?

Microsoft Edge | Favorites, history, and downloads | Windows 11
asked 2026-11-01T01:30:18.9866667+00:00
Denita Arnold 65 Reputation points
answered 2026-11-01T01:30:31.37+00:00

AI answer

1 answer

Azure Static Web Apps preview API returns 503; Functions deployment fails after successful Python build

My Azure Static Web App uses the Free plan with managed Azure Functions, Linux, Python 3.11 and Functions runtime v4. A pull-request preview initially deployed successfully, and its API worked. After adding backend application settings, the preview API…

Azure Static Web Apps
Azure Static Web Apps

An Azure service that provides streamlined full-stack web app development.

1,521 questions
asked 2026-11-01T00:07:30.8333333+00:00
McFreeman Family 0 Reputation points
answered 2026-11-01T00:09:22.9066667+00:00

AI answer

1 answer

telephone call claiming to be microsoft scam

I have received two phone calls claiming someone is trying to change my backup phone number and recover email. then wanted a code texted to me. I want to report this fraud.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-31T22:31:13.0133333+00:00
Levi Bailey 0 Reputation points
answered 2026-10-31T22:31:59.8333333+00:00

AI answer

1 answer

Authenticator is getting numerous log in requests

I receive numerous authenticator sign in requests throughout the day and night.

Microsoft Security | Microsoft Authenticator
asked 2026-01-13T19:23:05.2333333+00:00
BILL Gephart 35 Reputation points
commented 2026-10-31T21:52:24.3133333+00:00
Ruben Borges 0 Reputation points
1 answer

Plasma wings item gone from bing?

I was going to try and redeem the plasma wings since i saved up 10,000 points, but once i opened bing, there was no plasma wings, i tried checking the link and going directly to it but it said "Page Not Found". Please let me know if you could…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,692 questions
asked 2026-10-31T21:12:12.43+00:00
Hayk Sargsyan 0 Reputation points
answered 2026-10-31T21:12:46.1433333+00:00

AI answer

1 answer

MICROSOFT, PLEASE RECONSIDER THE FORCED BING AI-TO-COPILOT TRANSITION AND RESTRICTIVE DAILY USAGE LIMITS

I am profoundly disappointed and frustrated by Microsoft's recent forced migration from the legacy Bing Chat interface to the new Copilot experience. As a long-term user who has relied heavily on Bing AI for approximately two years, this change has…

Bing | Other
Bing | Other

Miscellaneous topics that do not fit into specific categories.

1,582 questions
asked 2026-10-31T19:01:40.01+00:00
CB Apothecary 0 Reputation points
answered 2026-10-31T19:02:33.94+00:00

AI answer