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I can't access email but I can access other items on like Work, Excell, etc.

I can't access email but I can access other items on like Work, Excell, etc.

Outlook | Web | Outlook.com | Email
asked 2026-11-12T20:46:23.0733333+00:00
Thomas Balon 0 Reputation points
answered 2026-11-12T20:53:35.9366667+00:00
EmilyS_726 34,465 Reputation points Volunteer Moderator
2 answers

Why is outlook not working for me or anyone in my organization?

Outlook is down, microsoft on the whole seems to be down. Need a solution, what is microsoft's guaranteed up time?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-12T20:46:02.15+00:00
Mike Kent 0 Reputation points
answered 2026-11-12T20:47:45.1233333+00:00
Ryan-N 16,960 Reputation points Microsoft External Staff Moderator
3 answers

Unable to Send or Receive Emails

Hello Microsoft Support, I am experiencing an issue with Microsoft Outlook. The email service is currently not working, and I am unable to send or receive emails. Please investigate this issue and provide assistance to restore the email service. Thank…

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-12T20:46:00.7533333+00:00
Andrea Martinez 0 Reputation points
commented 2026-11-12T21:02:03.4666667+00:00
Lin V 2,055 Reputation points Independent Advisor
2 answers

Issue with Changing Primary Email Address

The email address I currently have as my primary is no longer available. I have tried switching to one of my alias email addresses and I get a message saying "Cannot update at this time". This is a reoccurring issue.

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-11-12T20:45:33.9533333+00:00
CDL 38 0 Reputation points
answered 2026-11-13T14:52:31.5966667+00:00
Brian Tillman 28,235 Reputation points Independent Advisor
2 answers

outlook web can't reach internet message

Why am I getting this message. Can't send or receive e-mails

Outlook | Web | Outlook.com | Email
asked 2026-11-12T20:44:51.3766667+00:00
Jim Schultz 0 Reputation points
answered 2026-11-12T21:16:57.59+00:00
Estrella721 48,135 Reputation points Independent Advisor
2 answers

The Microsoft Word Login Page won't load and keeps timing out

I'm trying to sign in to my Microsoft Word account and the login page will not load and keeps timing out.

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-12T20:44:19.3233333+00:00
Craig Sinclair 0 Reputation points
edited a comment 2026-11-13T09:52:45.7433333+00:00
Stefan Blom 357.7K Reputation points MVP Volunteer Moderator
2 answers

cannot send or receive emails on any of my devices

Niether my wife or I are receiveing email on any of our devices for several hours. We are also unable to send emails. I have tried to log into my account online but have been unable to do so.

Outlook | Web | Outlook.com | Email
asked 2026-11-12T20:43:51.4866667+00:00
Michael Cipolla 0 Reputation points
answered 2026-11-12T21:14:42.1766667+00:00
EmilyS726 280.7K Reputation points Independent Advisor
2 answers

Outlook and Word have stopped working

My Outlook and Word have stopped working altogether, yet my subscription is paid through October 2027

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-12T20:43:45.8166667+00:00
Sergio Enrique 0 Reputation points
answered 2026-11-12T21:18:33.8066667+00:00
Kayece Jan Mae Amizola 16,890 Reputation points Independent Advisor
2 answers

I cannot access Bing Webmaster Tools for my website

I cannot access Bing Webmaster Tools for my website (removed by Moderator). I can successfully sign in to my Microsoft account at login.live.com, but Bing Webmaster Tools keeps redirecting me to the welcome page and asks me to sign in again. I have…

Bing | Bing Webmaster Tools
Bing | Bing Webmaster Tools

A Microsoft service that provides website owners with tools to monitor, analyze, and optimize their site's performance in Bing search results.

494 questions
asked 2026-11-12T20:43:21.36+00:00
Michał Milanowski 0 Reputation points
edited the question 2026-11-14T09:07:13.0933333+00:00
JuliaMarvin 24,195 Reputation points Volunteer Moderator
2 answers

I am unable to download office on my new pc. Error code is 0-2015(2250)

I am unable to download office on my new pc. Error code is 0-2015(2250)

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-12T20:41:08.37+00:00
Hassan Jusoh 0 Reputation points
commented 2026-11-12T23:13:49.0633333+00:00
Sobitthen 5 Reputation points
3 answers One of the answers was accepted by the question author.

message area not appearing in my email

Message area not appearing in my email Classic Outlook for Windows

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-12T20:40:20.21+00:00
Chuck Maxwell 20 Reputation points
commented 2026-11-13T20:12:37.4733333+00:00
Stefan Blom 357.7K Reputation points MVP Volunteer Moderator
2 answers

Folder No longer exists issue

I am running office on a MacBook Air. It has worked flawlessly until this afternoon. All of the sudden when I try to "save as" to my personal OneDrive I get the "Folder no longer exists........." tile and can't get rid of it or even…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-11-12T20:40:06.91+00:00
David Billingsley 0 Reputation points
answered 2026-11-12T21:16:34+00:00
Estrella721 48,135 Reputation points Independent Advisor
2 answers

My Outlook is not working properly. I can access my Sent folder

I need phone support to fix my Outlook. I am having trouble accessing certain folders. Can someone from Microsoft provide phone support to a Surface Pro User? I have Outlook version 11.

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-11-12T20:39:52.5833333+00:00
Patricia Riley 0 Reputation points
answered 2026-11-12T21:11:08.5866667+00:00
Jonathan Deives 84,125 Reputation points Independent Advisor
1 answer

My outlook is not receiving emails

My outlook account is not receiving emails. There is a red X on the outlook icon at the bottom of the screen.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-12T20:39:18.3533333+00:00
Kevin Altman 0 Reputation points
commented 2026-11-12T21:08:33.27+00:00
Kai-L 21,375 Reputation points Microsoft External Staff Moderator
2 answers

Co Pilot not working.

I have tried to repair, rest and reinstall and also restart the PC to get it to work. Nothing works nor the co pilot in edge, not in the other browsers and not in the app it has a white screen. Nothing seems to to work from the troubleshooting help too.

Microsoft Copilot | Windows Copilot | App
asked 2026-11-12T20:37:56.3966667+00:00
Veena Adinarayana 0 Reputation points
answered 2026-11-13T01:55:15.1166667+00:00
Hendrix-V 20,955 Reputation points Microsoft External Staff Moderator
2 answers

Microsoft 365 stopped working.

Microsoft 365 stopped working several hours ago. It cannot link to the server. There is no problem with the internet.

Microsoft 365 and Office | Other
asked 2026-11-12T20:37:23.53+00:00
Steve Tully 0 Reputation points
answered 2026-11-12T21:22:54.36+00:00
Van S 24,665 Reputation points Independent Advisor
2 answers

Copilot shows blank white page after sign-in (app, Edge and Chrome) – account routed via cosmicRingCookie

Since today, Microsoft Copilot shows only a blank white page as soon as my personal Microsoft account (live.com) is signed in. This happens in the Copilot Windows app, in Edge, and in Chrome. What happened: The Copilot app froze while…

Microsoft Copilot | Windows Copilot | App
asked 2026-11-12T20:37:20.55+00:00
jcfisherman 0 Reputation points
answered 2026-11-13T01:55:50.87+00:00
Hendrix-V 20,955 Reputation points Microsoft External Staff Moderator
2 answers

Close an account and sync all data with my business account.

I have multiple accounts and didn't realize it. One is my business account, and one is a personal account. I didn't realize this, and I only need my business account. I need to sync all data to my business account and close the personal account. I am…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-11-12T20:36:08.8466667+00:00
Keith Eades 0 Reputation points
commented 2026-11-13T23:06:29.2633333+00:00
Hendrix 2,775 Reputation points Independent Advisor
2 answers

Outlook not able to show contacts

When I click on contacts nothing happens. The same thing was happening with the Calendar, But it seems to have solved itself. Is there a tool to check the integrity of an outlook pst?

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-12T20:35:58.2533333+00:00
Ted Haugen 20 Reputation points
answered 2026-11-12T21:09:05.9066667+00:00
Estrella721 48,135 Reputation points Independent Advisor
2 answers

hotmail log in issue

Can do allon my computer, but Cannot log into Hotmail on my pc

Microsoft Edge | Other | Windows 11
asked 2026-11-12T20:35:56.33+00:00
Paul Pedota 0 Reputation points
answered 2026-11-12T21:08:53.7933333+00:00
Jonathan Deives 84,125 Reputation points Independent Advisor