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8 answers One of the answers was accepted by the question author.

I cannot access my outlook email - is the server down

I cannot send or receive emails from my Outlook email account. I have never had this problem. Is the server down? Please help

Outlook | Web | Outlook.com | Email
asked 2026-11-12T22:35:47.7666667+00:00
Janine Williamson 25 Reputation points
answered 2026-11-13T07:17:29.7566667+00:00
Abrar Umer 0 Reputation points
1 answer

How to check in for GH-300 exam

How to check in for GH-300 exam. do we get check in link in outlook email or we can directly login to any portal?

Community Center | Not monitored
asked 2026-11-13T07:14:38.33+00:00
P Rajasekhar 0 Reputation points
edited the question 2026-11-13T07:15:43.79+00:00
Doris V 2,920 Reputation points Microsoft External Staff Moderator
1 answer

NO ABRE EXCEL

DE REPENTE DEJE DE ABRIR DOCUMENTOS DE EXCEL, ANTES ABRIA PERFECTAMENTE Y AHORA ME MANDA MENSAJE PERO NO ME DEJA ACTUALIZAR NI CORREGIR

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-11-13T06:41:35.08+00:00
Miguel Mera Carriles 0 Reputation points
answered 2026-11-13T07:13:58.01+00:00
DaveM121 948.5K Reputation points Independent Advisor
1 answer

Hi MSN Team, I am unable to open Outlook email. Sign in & password were correct. Pls assist to reset my account, your assistance is very much appreciated. Thanks & Regards, ******@hotmail.com.

Hi MSN Team, Unable to open Outlook email. Pls provide assistance. I am unable to open Outlook email. Sign in & password were correct. Pls assist to reset my account, your assistance is very much appreciated. Thanks & Regards,…

Outlook | Web | Outlook.com | Email
asked 2026-11-13T06:36:59.6266667+00:00
Goh Ch 0 Reputation points
answered 2026-11-13T07:11:20.2433333+00:00
Estrella721 48,020 Reputation points Independent Advisor
2 answers

unable to open files on excel or use and ms office tool

when i am trying to open any file there is error -in the uploaded image. on clicking repair now-nothing is helping.

Microsoft 365 and Office | Excel | Other | Windows
asked 2026-11-13T06:37:09.7733333+00:00
vartika sharma 0 Reputation points
answered 2026-11-13T07:10:12.5966667+00:00
DaveM121 948.5K Reputation points Independent Advisor
2 answers

uninstall an app

How do I uninstall an app that I unintentionally added to my Windows 11 PC (I don't know how exactly)?

Windows for home | Windows 11 | Apps
asked 2026-11-13T06:35:49.7566667+00:00
Katherine Willhoite 0 Reputation points
answered 2026-11-13T07:09:16.79+00:00
DaveM121 948.5K Reputation points Independent Advisor
1 answer

OUTLOOOK ISSUE EMAIL

Hi , I urgently need help recovering access to my outlook email account, as I need to regain access as soon as possible. Thank you!.

Outlook | Web | Outlook.com | Email
asked 2026-11-13T06:30:22.81+00:00
Shiela Catalla 0 Reputation points
answered 2026-11-13T07:04:03.2366667+00:00
Estrella721 48,020 Reputation points Independent Advisor
2 answers

Hotmail ETA!!?

Hotmail is still down, need to retrieve tickets for an event today, if not accessed I will not be able to attend! Any ETA!!!

Outlook | Web | Outlook.com | Email
asked 2026-11-13T06:25:40.49+00:00
Sara Kaur 0 Reputation points
answered 2026-11-13T07:03:02.98+00:00
Diana Mariz 11,405 Reputation points Independent Advisor
1 answer

CO PILOT DELETED CHAT AND REMAINED STUCK

Hi I hope you're well. I upgraded my Co Pilot. My project is time sensitive. It got stuck, deleted the chat, the work, and remained stuck. This is trouble I'd rather not pay for. How can this be avoided, especially for paying customers?

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-13T06:56:52.1933333+00:00
Nikita Harris 0 Reputation points
answered 2026-11-13T06:58:50.78+00:00

AI answer

1 answer

No longer able to load websites as an app

Apps is greyed out on all websites in a normal Windows browser window. Edge 158.0.4370.16, “stable app, beta channel,” 64-bit. No policies listed. Reproduces in a fresh unsigned-in profile. Edge repair and Windows reboot did not help. Launching with…

Microsoft Edge | Other | Windows 11
asked 2026-11-12T19:00:26.3366667+00:00
Win Gruening 0 Reputation points
edited an answer 2026-11-13T06:55:51.12+00:00
Hendrix-V 20,955 Reputation points Microsoft External Staff Moderator
1 answer

The "Audio Codec - SysFX Test - Desktop" job fails because it attempts to copy ReconnectBluetoothDevices.dll from the controller; however, the DLL is not present on the controller running VHLK for Windows 11, version 26H1.

The failure details are as follows: Cause : Failed to Start the Task Cause : Zero files are copied when Trying to Copy From Path "\\WIN-XXXXXXXXXXX\tests\AMD64\audio-test\bin\ReconnectBluetoothDevices.dll"....Failing the Task Failure : Failed…

Windows for home | Other | Devices and drivers
asked 2026-11-12T10:44:44.3733333+00:00
Kazutoshi Horiuchi 0 Reputation points
commented 2026-11-13T06:55:44.65+00:00
Kazutoshi Horiuchi 0 Reputation points
2 answers

I can't log in to the outlook mail

I can't log in to my mail, account from yesterday. all it show is that the page with the letter that drops when we are login. all my work is stuck due to this matter. what is wrong with outlook. we are in a big problem. fix it soon.

Outlook | Web | Outlook.com | Email
asked 2026-11-13T06:23:45.9533333+00:00
aglow global 0 Reputation points
answered 2026-11-13T06:55:02.3866667+00:00
DaveM121 948.5K Reputation points Independent Advisor
2 answers

Can't can O365 subscription from Playstore

My Microsoft 365 subscription does not show up in my Google play ... Being charged for a Microsoft 365 subscription, which i can't manage or cancel. It tells me to manage it through Google Play, but when I check my google play account there nothing

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2026-11-13T06:15:14.17+00:00
Tanitpong Apaisuwan 0 Reputation points
answered 2026-11-13T06:52:42.7833333+00:00
Estrella721 48,020 Reputation points Independent Advisor
1 answer

Request for clarification: NtCreateFile relative opens, reparse-point safety, and metadata-only access

We are designing a read-only Windows metadata collector that must inspect a small, explicitly allowlisted set of files and directories without following unexpected reparse points or reading file contents. We need authoritative clarification of the…

Windows for home | Windows 11 | Security and privacy
asked 2026-11-13T06:48:46.39+00:00
luan jeanne 0 Reputation points
answered 2026-11-13T06:50:49.04+00:00

AI answer

2 answers

Emails cannot be accessed by the server

My MS 365 is unable to access the server. I cannot receive a verification code as my Email service is not opening and when I give a phone number for contact, the 'provider' is not using the number provided.

Microsoft 365 and Office | Other
asked 2026-11-13T06:17:30.3066667+00:00
Ron Keane 0 Reputation points
answered 2026-11-13T06:50:14.9733333+00:00
DaveM121 948.5K Reputation points Independent Advisor
2 answers

PowerPoint Is not openining

My PowerPoint is not working currently showing error and repair now i tried but not working any help so i can run again my PowerPoint.

Microsoft 365 and Office | PowerPoint | Other | Windows
asked 2026-11-13T06:13:05.7933333+00:00
Rani JRD 0 Reputation points
answered 2026-11-13T06:45:19.2633333+00:00
DaveM121 948.5K Reputation points Independent Advisor
2 answers

OUTLOOK & COPILOT not responding.

Please advise the ETA on the fix? Online pages also not responding...

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,447 questions
asked 2026-11-13T06:29:11.4433333+00:00
Van Dalen, Chris 0 Reputation points
edited an answer 2026-11-13T06:41:08.7466667+00:00
Roebe Ta 1,840 Reputation points Independent Advisor
2 answers

Microsoft Copilot shows a blank screen when click open

Microsoft Copilot shows a blank screen when click open I tried to install Microsoft Copilot again. However, it seems does not work.

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-11-13T02:37:44.45+00:00
yuan zhou 0 Reputation points
answered 2026-11-13T06:40:58.6433333+00:00
Emma1-N 15,165 Reputation points Microsoft External Staff Moderator
2 answers

stuck on logo

from last 3 days suddenly, my laptop is not working like before maybe because of some sort of window update, whenever i shutdown my laptop and then try to open it, it got stuck on logo or start looping from power on to logo. I try everything possible…

Windows for home | Windows 11 | Windows update
asked 2026-11-13T05:55:22.9+00:00
Mr Yaga 0 Reputation points
answered 2026-11-13T06:40:46.6866667+00:00
GsN5034 - IA 79,595 Reputation points Independent Advisor
1 answer One of the answers was accepted by the question author.

When will Microsoft Word and Onedrive work for personal home users?

Hi, I am having issues with Microsoft Personal since yesterday. Specifically Ondrive, copilot and Word. I get pop up messages ‘server not found’. And files will not open, When will these be resolved?

Microsoft 365 and Office | OneDrive | For home | MacOS
asked 2026-11-13T05:46:57.4166667+00:00
Mirna Barbari 0 Reputation points
accepted 2026-11-13T06:36:37.03+00:00
Mirna Barbari 0 Reputation points