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Account is blocked.

I have been blocked out of my Wordament account. I am playing an adventure game. It indicated I had enough stars to open the gate. However, it has been frozen for 4 days not allowing me to open the gate. I can’t switch to any other Wordament game. Very…

Windows for home | Windows 10 | Gaming
asked 2026-11-05T16:32:21.0233333+00:00
Cindy and Paul Viar 0 Reputation points
commented 2026-11-07T07:45:19.6+00:00
Emma1-N 14,905 Reputation points Microsoft External Staff Moderator
2 answers

I want to cancel that purchase don't want to use my visa card.

I want to cancel that purchase, don't want to use my visa card.

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-11-07T00:56:35.39+00:00
james steed 0 Reputation points
answered 2026-11-07T07:44:56.18+00:00
Vikki-T 13,480 Reputation points Microsoft External Staff Moderator
1 answer

cant open microsoft apps showing error

cant open microsoft apps showing error all apps not work at all how can be repair or install again

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-11-07T07:12:20.1233333+00:00
Anshika Mishra 0 Reputation points
answered 2026-11-07T07:44:30.0166667+00:00
DaveM121 946.3K Reputation points Independent Advisor
1 answer

Outlook access problem

Internet provider has changed my abilityto connect to Outlook including the password. I have a new password but it still locks me out

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-05T17:54:56.7+00:00
Rob Wolf 0 Reputation points
commented 2026-11-07T07:44:04.91+00:00
Emma1-N 14,905 Reputation points Microsoft External Staff Moderator
2 answers

Reached daily limit message

I have a work account paid by me as a sole trader, and I've been using copilot online all year and all of a sudden this morning after half a dozen requests I get a message that I used my daily chat limit and to try again later. Then it says to upgrade. …

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-11-05T20:41:36.5366667+00:00
Maria Shaw 0 Reputation points
answered 2026-11-07T07:44:00.7666667+00:00
Thomas4-N 23,145 Reputation points Microsoft External Staff Moderator
1 answer

add tax exempt

Hello, I am upgrading my new work laptop to Windows 11 PRO and need to have our tax exempt status applied before I can complete the order. Cant find an easy way do contact anyone.

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-05T18:19:03.7033333+00:00
David Moliterno 0 Reputation points
commented 2026-11-07T07:43:46.8333333+00:00
Emma1-N 14,905 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Pop-ups to "sign in" when I'm logging into other sites

As the title says: Microsoft keeps popping up when I'm logging into my accounts on other sites like my Vanguard. How do I stop this? I don't even know why this would happen with sites that have NO affiliation with Microsoft or Outlook

Microsoft Edge | Other | Windows 11
asked 2026-10-16T16:51:30.26+00:00
Steven Schneider 0 Reputation points
commented 2026-11-07T07:43:02.78+00:00
Clary-N 18,950 Reputation points Microsoft External Staff Moderator
1 answer

Account recovery

Hello i'm unable to log back into my laptop, because since i've updated the BIOs it wants me to set up a new PIN for which i need the email that i used to sign up into the laptop for. The problem is that I've only used this email to set up my laptops and…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-05T18:51:48.2766667+00:00
Ruki 0 Reputation points
commented 2026-11-07T07:42:58.84+00:00
Emma1-N 14,905 Reputation points Microsoft External Staff Moderator
2 answers

How to add a drop down list in a Excel spreadsheet in the title/header columns?

I am creating a spreadsheet in Excel that requires drop down lists in the title/header columns. The source lists for the drop down lists are not working that I have created. I keep getting a message telling me that reference cannot be used in a data…

Microsoft 365 Insider | Excel | Windows
asked 2026-11-06T18:31:08.9866667+00:00
Souris Valley Museum 0 Reputation points
answered 2026-11-07T07:40:26.15+00:00
Vikki-T 13,480 Reputation points Microsoft External Staff Moderator
3 answers

Phone Link on my windows 11 pro pc does not receive messages from my Samsung S24 phone. However Win11/Phone Link does successfully SEND messages to my S24

Phone Link on my windows 11 pro pc does not receive messages from my Samsung S24 phone. However Win11/Phone Link does successfully SEND messages to my S24. This is a recent issue as Phone Link had been working fine for exchanging messages with my S24…

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-11-05T20:00:15.4333333+00:00
Bob Alston 126 Reputation points
answered 2026-11-07T07:36:17.9766667+00:00
Thomas4-N 23,145 Reputation points Microsoft External Staff Moderator
1 answer

Error 0x80070035 trying to connect to only WD servers in Win11.

Error 0x80070035 trying to connect to only WD servers in Win11. Other manufacturers servers connect OK.

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-11-05T20:58:21.78+00:00
Ronnie Gibb 0 Reputation points
commented 2026-11-07T07:35:34.7833333+00:00
Emma1-N 14,905 Reputation points Microsoft External Staff Moderator
2 answers

No Print Docs in Print Queue Blue

NEW ISSUE my Desk Top cannot send any information to my computer due to the security that has been set up. Nothing will ever appear in the print queue. Printer active on Devises. Bluetooth activated on Printer and Desktop HPJet Pro 9125e…

Windows for home | Other | Devices and drivers
asked 2026-11-05T23:16:22.12+00:00
COLLEEN OLSON 0 Reputation points
commented 2026-11-07T07:34:13.85+00:00
Emma1-N 14,905 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Upgraded from Business Standard to Premium - how to add devices

I updated our Microsoft Business Standard account to Business Premium and am having difficulty connecting our devices. Can someone please assist. I assumed that the devices that were already with the Standard account would also show in the Premium. …

Microsoft Security | Intune | Enrollment
asked 2026-10-29T16:13:03.6433333+00:00
Barbara MacArthur 20 Reputation points
commented 2026-11-07T07:29:19.6566667+00:00
takeig 0 Reputation points
1 answer

how to fix "threats"

Every time, Microsoft defender disrupts my work with a notification; "Microsoft defender has found threats, please take the recommended action" Yes, I've taken the action, scan, quick scan, deep scan, removal, clean threats...... but nothing…

Windows for home | Other | Security and privacy
asked 2026-11-06T20:30:44.05+00:00
Daniel 0 Reputation points
edited the question 2026-11-07T07:28:31.7266667+00:00
Carl-L 24,825 Reputation points Microsoft External Staff Moderator
3 answers

Blue screen

Is a blue screen with, "Configuring Windows updates. Don't turn off your computer" a legitimate Windows screen? While it is displayed I see that the mouse is moving around the screen.

Windows for home | Windows 11 | Windows update
asked 2026-10-31T00:21:44.2933333+00:00
Stephen H 0 Reputation points
commented 2026-11-07T07:25:18.6433333+00:00
Clary-N 18,950 Reputation points Microsoft External Staff Moderator
1 answer

Payment taken from Credit Card

I have been trying to identify a charge on my credit card that has been taken from Microsoft. As they have stopped all inbound calls within Australia and no one wants to call back (even after a lot of promises) they also make it very difficult to reach…

Microsoft 365 and Office | Other
asked 2026-11-07T06:48:33.9666667+00:00
H. Andrew 0 Reputation points
answered 2026-11-07T07:20:36.48+00:00
DaveM121 946.3K Reputation points Independent Advisor
3 answers

after reset my mobile authenticator is not working

After reset my mobile my authenticator app can not work . this application require code but how va i get code for my account

Microsoft 365 and Office | Install, redeem, activate | Other | Other
asked 2026-11-05T16:36:31.8133333+00:00
piyushpatel135 0 Reputation points
answered 2026-11-07T07:19:51.7633333+00:00
Thomas4-N 23,145 Reputation points Microsoft External Staff Moderator
2 answers

Unable to Update Windows 11 Pro

I have purchased a secondhand desktop computer and noticed that the Windows Update says "your version of Windows has reached the end of service." But when I click on "check for updates" nothing appear to need installing. The version…

Windows for home | Windows 11 | Windows update
asked 2026-11-07T06:45:04.35+00:00
Sharyn Hopkins 0 Reputation points
answered 2026-11-07T07:19:47.07+00:00
DaveM121 946.3K Reputation points Independent Advisor
2 answers

Surface Laptop for Business 7th Edition unexpectedly reboots during Modern Standby

I have a Surface Laptop for Business 7th Edition with Intel running Windows 11. The laptop periodically reboots by itself, usually when I am not actively using it. This normally happens while the computer is sleeping or when the lid is closed. For…

Windows for home | Windows 11 | Sleep and Power on, off
asked 2026-11-06T21:45:28.2966667+00:00
Leonid Frolov 20 Reputation points
answered 2026-11-07T07:09:01.35+00:00
Carl-L 24,825 Reputation points Microsoft External Staff Moderator
1 answer

PPT on iPad slideshow projection problem after update to 2.115.2 Nov 3 2026

Since PowerPoint for iPad updated automatically to 2.115.2 on 3 November 2026, slide shows no longer project correctly over a wired HDMI connection. Instead of a full-screen slide, the projector mirrors the entire iPad screen, and thus the slide is…

Microsoft 365 and Office | PowerPoint | Other | iOS
Microsoft 365 and Office | PowerPoint | Other | iOS

A family of Microsoft presentation graphics products that offer tools for creating presentations and adding graphic effects like multimedia objects and special effects with text.

44 questions
asked 2026-11-04T17:13:41.8033333+00:00
CG 5 Reputation points
commented 2026-11-07T07:07:34.9066667+00:00
Xavier-D 14,440 Reputation points Microsoft External Staff Moderator