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OneDrive error 0x8004de40

I suddenly can't sign in to OneDrive on my work PC. It keeps showing error code 0x8004de40, although my internet connection is working fine and I can access OneDrive through the browser.

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-11-11T14:05:17.66+00:00
Lewis C 0 Reputation points
commented 2026-11-11T16:54:33.4466667+00:00
Aetherin 3,845 Reputation points Independent Advisor
1 answer

Windows 11 Detects AL SSD as 30 TB in WMI but DiskPart Shows 0 Bytes

Hello Microsoft Community, I need technical assistance recovering an external USB SSD identified as AL SSD USB Device. The device reports approximately 30 TB of capacity through Windows WMI and the Storage Provider, but Windows Disk Management and…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-11-11T14:32:30.75+00:00
Armando Sri Ervando 0 Reputation points
commented 2026-11-11T16:50:53.3666667+00:00
Neil D 34,755 Reputation points Volunteer Moderator
2 answers

e mails on outlook i phone

my outlook on my i phone has stopped receiving e mails into the inbox. I receive them on the web browser outlook I can also send e mails on my i phone and send ok .

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-11-10T21:21:58.0866667+00:00
Robin Cunliffe 0 Reputation points
commented 2026-11-11T16:50:43.5866667+00:00
Manoel Barros 23,460 Reputation points Independent Advisor
3 answers

how to fix that everytime i m trying to open word. it says that it has run into an error and can not open it.

Microsoft 365 and Office | Word | Other | Windows
asked 2026-11-10T05:01:01.6233333+00:00
answered 2026-11-11T16:50:39.0466667+00:00
Stefan Blom 357.4K Reputation points MVP Volunteer Moderator
2 answers

We have detected unusual activity on your Microsoft account

I am trying to help a friend who received the above message. He is 78 years old and doesn't have any old passwords written down, nor does he remember any email subjects. He also does not have a cell phone. Is there any way he can fill out a printed…

Outlook | Web | Outlook.com | Email
asked 2026-11-11T15:24:26.4466667+00:00
Michael Fay 0 Reputation points
answered 2026-11-11T16:49:48.4666667+00:00
GsN5034 - IA 80,095 Reputation points Independent Advisor
10 answers

synthetic gamepad erreur 28

Bonjour à vous, pour une fois pas de BSOD mais j'ai remarquer un problème dans mon panneau de configuration Voici ce que j'ai fait sans succès : j'ai désinstaller et redémarré la machine mais le problème est le même, à la recherche d'une mise à jour il…

Windows for home | Windows 10 | Performance and system failures
asked 2026-10-26T12:05:03.0166667+00:00
Man WOn 80 Reputation points
commented 2026-11-11T16:47:10.4733333+00:00
stephane carlier 0 Reputation points
1 answer

Microsoft Clarity dashboard slow and failing to load

Hello, I recently installed Microsoft Clarity on my company’s website. The dashboards are great, but they are very slow to use, and I am unable to view the data I need because the pages keep loading indefinitely or fail altogether. I have tried on…

Microsoft Copilot | Other
asked 2026-11-11T16:46:02.3033333+00:00
guillaume boudreault 0 Reputation points
answered 2026-11-11T16:47:00.5066667+00:00

AI answer

1 answer

Cannot log into my Outlook from my desktop computer

I am having an issue with logging into my Outlook email account from my desktop computer. I get the message that comes from AT&T that says: It's not you, it's us. We can't complete your request right now, please try again.us I have made no…

Outlook | Web | Outlook.com | Email
asked 2026-11-11T16:05:55.1066667+00:00
Roxane Trent 0 Reputation points
answered 2026-11-11T16:45:33.1066667+00:00
Manoel Barros 23,460 Reputation points Independent Advisor
2 answers

Microsoft agent gave me the wrong number for commercial support.

SO frustrating! After an hour in online chat with an agent yesterday he couldn't solve the problem and gave me a number, 800-892-5234, to call for "commercial support", but this number isn't Microsoft! I'm suddenly having an error, 0x800CCC0E,…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-11-10T18:43:04.27+00:00
Gary Jones 0 Reputation points
edited a comment 2026-11-11T16:44:20.2+00:00
Stefan Blom 357.4K Reputation points MVP Volunteer Moderator
3 answers

Missing Horizonal Scroll Bar

The horizontal scroll bar has been missing for some time now. The "display horizonatal scroll bar" is checked in "Options," "Advanced" and is also checked in Settings.  When I narrow the window to make the view smaller than…

Microsoft 365 and Office | Word | For business | Windows
asked 2026-11-11T14:59:36.3666667+00:00
Jamie McMorrow 0 Reputation points
answered 2026-11-11T16:38:37.2466667+00:00
Stefan Blom 357.4K Reputation points MVP Volunteer Moderator
1 answer

Excel work book password

I didn't even know I put a passwork on this workbook and need to add more data. How can I find out the passwork I put on the workbook?

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-07-29T18:48:00.2933333+00:00
Jackie Habit 0 Reputation points
answered 2026-11-11T16:35:59.5466667+00:00
William Son 0 Reputation points
2 answers

Portable Hard Drive Sharing in Network

I have a portable hard drive that want to share for storage and sharing files. I have Zyxel mesh system with a router and two extenders. I can hook up the hard drive to extender directly. What do I need to do so everyone can see the hard drive if they…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-11-11T15:58:24.8033333+00:00
Fernando Rodriguez 0 Reputation points
answered 2026-11-11T16:35:12.4933333+00:00
SD - IA 183.1K Reputation points Independent Advisor
1 answer

how to create comparison sales yoy

Compile a customer list of sales for MGP caliper covers to identify declining or diminished sales in a one year period

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-07-28T22:48:42.2166667+00:00
George Perea 0 Reputation points
answered 2026-11-11T16:35:12.0466667+00:00
William Son 0 Reputation points
2 answers

Urgent: AADSTS5000224 – Unable to Access OneDrive Files in a Blocked Tenant

Dear Microsoft Support Team, I urgently need assistance recovering important files stored in my OneDrive. My Windows computer shows the synchronization folder as "OneDrive - Ridge Point". However, I do not know which organization manages this…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-11-11T15:52:19.6866667+00:00
秦汉 张 0 Reputation points
answered 2026-11-11T16:33:45.88+00:00
Jack-Bu 7,310 Reputation points Microsoft External Staff Moderator
2 answers

What to do if your Microsoft Rewards Robux code doesn't work?

It shows that it is Not redeemed but it wont let me redeem it

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,705 questions
asked 2025-11-05T15:51:57.3466667+00:00
Nojus 5 Reputation points
commented 2026-11-11T16:30:25.2066667+00:00
Ammar Althagafi 0 Reputation points
2 answers

I need to cancel a trial for Global Microsoft 365 Business Standard

I am very frustrated, it says i will be charged $300 for a trial order i placed, but now I have no way to cancel. Everytime i click the link to log in, it says ERROR and unable to sign in. I do not work for a company and do not have an IT administator. …

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-06-07T16:41:06.1133333+00:00
Merissa Terra 0 Reputation points
commented 2026-11-11T16:28:48.1566667+00:00
Air Innovation Design 0 Reputation points
2 answers

2026-11 Security Update (KB5132061) (26300.9974) Failed to install on ‎11/‎11/‎2026 - 0x800f0993

This Security Update will absolutely not install. Upon a download where it jumps up to 100% all of a sudden it begins to install. Again slowly but suddently to 68% then 99% and then "Failed to install on ‎11/‎11/‎2026 - 0x800f0993". I have…

Windows for home | Windows 11 | Windows update
asked 2026-11-11T16:15:48.6033333+00:00
Anders Strand-Holm 100 Reputation points
answered 2026-11-11T16:24:34.55+00:00
Anders Strand-Holm 100 Reputation points
5 answers

My windows clipboard is not working,

When the computer starts it works for a few minutes then stops. Copied items not added to the clipboard and when yo try to past from the clipboard nothing happens, The computer needs to be restarted.

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-11-09T23:43:06.19+00:00
William Hurley 10 Reputation points
answered 2026-11-11T16:24:08.4433333+00:00
William Hurley 10 Reputation points
3 answers

Boot and login animation regression to old dots ring after installing Build 26300.9818 (KB5127936)

Hello Microsoft Windows Team, After updating to Windows 11 Build 26300.9818 (KB5127936), I noticed a visual regression with the OS boot and login animation. The modern "Progressive Ring" animation (continuous loading bar) has unexpectedly…

Windows for home | Windows 11 | Windows update
asked 2026-10-28T18:40:31.4466667+00:00
shan chen ying 10 Reputation points
commented 2026-11-11T16:22:32.0266667+00:00
Neil D 34,755 Reputation points Volunteer Moderator
1 answer

Graph cloud-communications answer returns HTTP 400 "The input was not valid." for ALL incoming Teams calls to our calling bot - even from the official Microsoft.Graph.Communications SDK

Graph cloud-communications answer returns HTTP 400 "The input was not valid." for ALL incoming Teams calls to our calling bot — even from the official Microsoft.Graph.Communications SDK We have a Teams calling bot (service-hosted media, Graph…

Azure AI Bot Service
Azure AI Bot Service

An Azure service that provides an integrated environment for bot development.

1,159 questions
asked 2026-11-11T15:59:41.6666667+00:00
Zeev Russak 0 Reputation points
edited the question 2026-11-11T16:21:08.5533333+00:00
Zeev Russak 0 Reputation points