1,318,693 questions

Sort by: Updated
2 answers

Why does my cursor freeze and my laptop require restarting?

I have a brand new ASUS Zenbook. Almost every day, I encounter a "screen freeze" which my cursor stops moving, I can't change/open and other windows, and I have no solutions other than hitting the power button on/off. Please help!

Microsoft 365 and Office | Other
asked 2026-11-11T14:11:03.1166667+00:00
Julie Marquis 0 Reputation points
answered 2026-11-11T14:43:38.4266667+00:00
DaveM121 947.5K Reputation points Independent Advisor
2 answers

Prolemas com o outlook

Bom dia, estou a uma semana sem receber email corporativo, preciso de uma solução.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-10T11:42:26.1033333+00:00
Financeiro 0 Reputation points
commented 2026-11-11T14:42:06.1566667+00:00
Demi Nguyen 3,045 Reputation points Independent Advisor
1 answer

Optional Message setting 500 Character Limit in File Sharing

Optional Message setting 500 Character Limit in File Sharing - is this still a limitation? Any workaround? Please provide Microsoft URL about this limitation

Microsoft 365 and Office | SharePoint | For business | Other
asked 2026-09-08T13:22:57.1033333+00:00
ZTS 65 Reputation points
commented 2026-11-11T14:41:28.48+00:00
Jamie Bekkers 0 Reputation points
3 answers

Assistente pianificazione – disallineamento scala temporale tra riga organizzatore e partecipanti

Da diverse settimane si presenta un problema ricorrente nell’Assistente pianificazione (Scheduling Assistant) di Outlook classic. Sintomi: La riga del calendario di un utente (“Calendario - monica”) e le righe dei colleghi non sono allineate sulla…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-10T14:37:13.42+00:00
SPEDICATO Mario 20 Reputation points
commented 2026-11-11T14:41:26.1766667+00:00
Ana Le 2,965 Reputation points Independent Advisor
2 answers

Billing Issue - Being Billed for both Family and Personal Office 365

My credit card shows being billed in September for Office 365 family and October for Office 365 Personal ($99). In Manage accounts I only see the family. I can not find any other user with a Microsoft account (re: Manage Account) that has this…

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-11T14:06:49.4666667+00:00
Cris Vitsorek 0 Reputation points
answered 2026-11-11T14:41:20.7833333+00:00
DaveM121 947.5K Reputation points Independent Advisor
2 answers

my Authenticator app got uninstalled from phone now everywhere asking code even i install new app it is asking security code i want to install teams and outlook in new phone but still everywhere asking old app code

my Authenticator app got uninstalled from phone now everywhere asking code even i install new app it is asking security code i want to install teams and outlook in new phone but still everywhere asking old app code, Even in laptop click on security info…

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-11-11T13:27:23.9033333+00:00
Snehal Kulkarni 0 Reputation points
edited an answer 2026-11-11T14:40:44.6333333+00:00
Liora 3,610 Reputation points Independent Advisor
2 answers

Outlook Classic Issue with Barracuda

We have noticed a recent issue with Outlook Classic and Barracuda Archive addin. The issue that was happening was when you were using the Barracuda Archive addin, it would search for the archived email but fail to open it. This was happening on Outlook…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-10T13:35:00.4466667+00:00
Andrew Sweebe 0 Reputation points
commented 2026-11-11T14:40:13.19+00:00
Ana Le 2,965 Reputation points Independent Advisor
2 answers

I open computer and message "Your Windows license will expire soon" - license renewed

Tag I open computer and message "Your Windows license will expire soon" - license renewed I renewed Microsoft 365 on Nov. 3 2926. Got email from Microsoft with "Your subscription to Microsoft ... has been renewed" "Renewal…

Windows for home | Windows 10 | Licensing and activation
asked 2026-11-11T14:04:39.8633333+00:00
Kurt Schlichting 0 Reputation points
answered 2026-11-11T14:39:48.8633333+00:00
DaveM121 947.5K Reputation points Independent Advisor
2 answers

Communities

After the end of December 2026 which subscription still has the Communities function? I need this to continue the work of our action group.

Microsoft Teams | Microsoft Teams Free | Communities
asked 2026-11-06T03:05:32.4366667+00:00
Karen Kerslake 0 Reputation points
commented 2026-11-11T14:39:10.0133333+00:00
Karen Kerslake 0 Reputation points
2 answers

Reinstalling Office 2016 after computer crash

With help from Copilot... "I purchased Office Professional Plus 2016 through my employer about 10 years ago, paid for it personally, and still have the original product key. My computer crashed and I no longer have the installer. I'd like to know…

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-08T22:03:16.6166667+00:00
Bruce Mol 0 Reputation points
commented 2026-11-11T14:37:36.9133333+00:00
Bruce Mol 0 Reputation points
2 answers

Microsoft 365 activation

I have an active Microsoft 365 subscription. I am using a MacBook Air 2017 running macOS Monterey 12.7.6. The latest Microsoft 365 installer requires a newer version of macOS, so I installed Office 16.89.1, which installs successfully. When I sign into…

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-11-11T14:00:10.9133333+00:00
tim gunn 0 Reputation points
answered 2026-11-11T14:36:37.4133333+00:00
DaveM121 947.5K Reputation points Independent Advisor
2 answers

Surface Pro 9 Tablet - will not start at all

I have surface 9 pro tablet. During good day time, it was working fine and could be used. But, after some time, the screen went blank. The LCD is showing blue/grey glow. but, no logo, no picture etc. Tried all the force start up tips on Microsoft…

Surface | Surface Pro | Performance and maintenance
asked 2026-11-11T05:33:29.9933333+00:00
B Patel 0 Reputation points
answered 2026-11-11T14:35:19.3133333+00:00
Vikki-T 13,945 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft for Startups: 'You are not eligible for an Azure subscription' on credit activation, no existing subscription, cannot open support ticket

Hello, We are Easy Technology Global Services LLC (Muscat, Oman), the company behind OmanWall (https://omanwall.info). Our Microsoft for Startups account completed LinkedIn verification and the portal shows 'Unlock $200 in Azure credits'. When we click…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,897 questions
asked 2026-11-11T14:17:15.99+00:00
OmanWall Info 0 Reputation points
commented 2026-11-11T14:33:35.6133333+00:00
OmanWall Info 0 Reputation points
1 answer

Need to cancel the Azure service I am being charged for but can't log into my account

I have a monthly bill for an Azure service I no longer use but can't remove because I am locked out of my account. It is a personal Azure account, but I have lost my corresponding (6 digit) authenticator account which was not backed up and can't be…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-11-11T14:32:05.3133333+00:00
Kia Manouchehri 0 Reputation points
answered 2026-11-11T14:32:59.51+00:00

AI answer

2 answers

Please fix Issue with multiday time off in MS bookings

https://techcommunity.microsoft.com/discussions/microsoft-365/multi-day-all-day-event-in-bookings-calendar-does-not-block-staff-availability-s/4532669 This is a common issue. Any plans on fixing it??? Original question in the community Multi-day all-day…

Outlook | Web | Outlook on the web for business | Email
asked 2026-11-11T13:03:45.3433333+00:00
Thomas Falck 0 Reputation points
answered 2026-11-11T14:32:06.8866667+00:00
Demi Nguyen 3,045 Reputation points Independent Advisor
2 answers

when moving junk mail to inbox it disappears

When I am trying to move junk mail to inbox the email disappears

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-11T07:02:39.4833333+00:00
Colleen Lewis 0 Reputation points
answered 2026-11-11T14:32:01.4933333+00:00
Vikki-T 13,945 Reputation points Microsoft External Staff Moderator
1 answer

Deleted Email Notification popup and sound

When I delete an email from my main folder, a notification pop up and sound activates as if I received a new email.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-11T14:03:32.3766667+00:00
Lamboy-Caraballo, Rocio 0 Reputation points
edited an answer 2026-11-11T14:29:23.0133333+00:00
Darren Bruce 2,530 Reputation points Independent Advisor
1 answer

My account got hacked.

The hacker changed my password, backupmail, made a two factor authentiification and I've tried microsoft's method to possibly get your account back but it didn't work. I am still in control of the GMAIL that I used as identification for my Microsoft…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-11T09:18:46.0266667+00:00
Rafael Bakkes 0 Reputation points
answered 2026-11-11T14:28:50.0933333+00:00
Vikki-T 13,945 Reputation points Microsoft External Staff Moderator
2 answers

NEED TO RUN TROUBLESHOOTER FOR WINDOWS 10 SO THAT I CAN UPGRADE TO WINDOWS 11

That is actually the most revealing result yet. If Windows shows update policies are active, but when you open Group Policy Editor everything says "Not Configured", then the policies are probably not coming from Local Group Policy anymore. They…

Windows for home | Windows 10 | Windows update
asked 2026-11-11T14:16:57.0566667+00:00
Ron Oliver 0 Reputation points
answered 2026-11-11T14:28:39.5+00:00
Ramesh 183.6K Reputation points Volunteer Moderator
2 answers

Microsoft 365 Business tenant lockout — no accessible Global Administrator and self-service password reset is not configured

Hi All, A friend setup my email address for me and we cannot find the admin logins and I am trying to provide access to Claude. Does anyone know how I can find the admin email to the account?! We have exhausted all options, we have DNS access so can…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-11T13:48:05.05+00:00
Tara Heppell 0 Reputation points
answered 2026-11-11T14:27:56.7833333+00:00
Julie Huynh 4,350 Reputation points Independent Advisor