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ONE DRIVE & PERSONA VAULT

I can't open Personal Vault. 2 step verification does not function even though it's turned ON.

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-11-09T15:41:44.68+00:00
BOB BARNDT 0 Reputation points
answered 2026-11-11T15:36:38.3933333+00:00
BOB BARNDT 0 Reputation points
3 answers

Edge displaying websites incorrectly

The latest version of Edge is causing issues with multiple websites being displayed. I have found that I need to constantly change screen colors to read text. System color often changes black text to white. Some site left side menu display gets…

Microsoft Edge | Website issues | Windows 11
asked 2026-11-11T14:43:20.7333333+00:00
Timothy Pitts 0 Reputation points
answered 2026-11-11T15:34:55.2133333+00:00
Timothy Pitts 0 Reputation points
2 answers

Can not sign in to OneDrive

After the latest windows update i can not sign in to OneDrive on my desktop. I can sign in online. The OneDrive icon is not appearing in the taskbar. When I open the app and try to sign in it does not allow me

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-11T14:44:02.07+00:00
Marc 0 Reputation points
answered 2026-11-11T15:34:00.56+00:00
SD - IA 183.1K Reputation points Independent Advisor
1 answer

Free credit expired and the pay-as-you-go upgrade fails with this error: We can't upgrade your subscription right now.

My Azure subscription, “Cairn Tech - Platform,” is disabled. The Azure portal says, “Your free credit has expired. Upgrade to keep going with your account.” I want to reactivate the existing subscription by upgrading to pay-as-you-go. I went to…

Cost Management
Cost Management

A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.

5,175 questions
asked 2026-11-11T15:32:35.6433333+00:00
Harry Giovanni 0 Reputation points
answered 2026-11-11T15:33:29.8+00:00

AI answer

3 answers

Onedrive pausing when opening games like roblox, steam games etc

Whats going on with onedrive today? It was working fine yesterday so why is it not working now

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-30T01:28:04.88+00:00
ScorpionKitch7 10 Reputation points
commented 2026-11-11T15:32:49.9833333+00:00
Pierre-Etienne BEUVELET 0 Reputation points
2 answers

can't find my PC listed in Devices

I need my Bitlock Recovery Key but cannot find my PC listed in Devices. I may have multiple Microsoft accounts but I don't know what Username it would be under.

Windows for home | Windows 11 | Recovery and backup
asked 2026-11-11T14:58:05.7133333+00:00
Ron LaFaye 0 Reputation points
answered 2026-11-11T15:31:24.4833333+00:00
DaveM121 947.5K Reputation points Independent Advisor
3 answers

Subject: Microsoft 365 Admin Access Blocked — Error 399287

I need to recover access to my Microsoft 365 business account. The only multi-factor authentication method available to me is SMS, but when I request a verification code, I receive error 399287. Error Code: 399287 Request ID: [Moderator note: Personally…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-29T14:10:16.2333333+00:00
Ismael Lopez 0 Reputation points
edited an answer 2026-11-11T15:30:02.5133333+00:00
Ana Mihaila (BLUEHAWK LLC) 0 Reputation points Microsoft External Staff Moderator
1 answer

windows 11 pro 25H2 computers won't update to 26H2

windows 11 pro 25H2 computers won't update to 26H2 I don't know wat happend but suddenly i get that the Updates pauzed becouse of the organisation polycy. how can i fix that?

Windows for home | Windows 11 | Windows update
asked 2026-11-11T14:55:35.6066667+00:00
Paul Moolenaar 0 Reputation points
answered 2026-11-11T15:29:34.1366667+00:00
Ivan B 127.2K Reputation points Independent Advisor
2 answers

Why is it when I ignore windows updates for a few days core features like screensaver and BT are disabled.

I don't feel the need to update windows daily like seems to happen, there is no need, I have a good AV and AM, I don't visit dodgy sites, download dodgy stuff, so why can't I set my updates to every fortnight or even every week, instead now if I…

Windows for business | Windows 365 Business
asked 2026-07-21T22:29:13.6+00:00
Dallas Grant 0 Reputation points
answered 2026-11-11T15:27:03.61+00:00
Adam Bajger 0 Reputation points
1 answer

download my office software

my new home office software would not load on my new iMac so I had to remove ie. I now need to try to download it again

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-11-11T14:53:15.0666667+00:00
Fiona Gregory 0 Reputation points
answered 2026-11-11T15:26:58.0066667+00:00
DaveM121 947.5K Reputation points Independent Advisor
8 answers

OneDrive Status Icons Missing in File Explorer After Update to Version 26.070.0414.0001

We are currently experiencing an issue where the OneDrive status column/icons are not showing on many computers. This happens on both existing laptops used daily and newly set up laptops during the first-time sync. Although files are still syncing to the…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-05-12T02:19:50.7133333+00:00
Apichai Jaihao 45 Reputation points
answered 2026-11-11T15:21:25.5166667+00:00
David Potts 20 Reputation points
1 answer

Microsoft Learn Profile Merge Issue – Certifications and Transcript Not Accessible

My Microsoft Learn profile appears to be stuck during a profile merge. My Learn username is nilofarsabir-2812 and my primary Microsoft account is ******@gmail.com. After initiating a profile merge, my profile became locked and now displays: "This…

Community Center | Not monitored
asked 2026-11-11T14:10:54.6633333+00:00
nilofar sabir 0 Reputation points
answered 2026-11-11T15:18:07.98+00:00
Julian Sharp 47,981 Reputation points
2 answers

Cannot login to app to authenticate, says I'm not Global Admin, nobody else is my admin

I run a very very very very very small company. We use Microsoft 365, and I swapped phones. Because of the phone swap, I cannot login to the authenticator. I tried calling the help line, which has me with a robot, which then hangs up the phone to tell me…

Microsoft 365 and Office | PowerPoint | For business | Windows
asked 2026-11-11T14:50:09.5066667+00:00
Geoff Barham 0 Reputation points
answered 2026-11-11T15:18:05.45+00:00
Sumit 44,981 Reputation points Volunteer Moderator
2 answers

Title: URGENT – Sole Global Administrator locked out after fire – Lost Microsoft Authenticator – Tenant Recovery required

Hello Microsoft Support Team, We urgently need assistance recovering access to our existing Microsoft 365 Business tenant. Our company suffered a serious building fire that destroyed all our laptops and mobile phones, including the device containing our…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-11T13:57:29.8133333+00:00
Mario Wolfram 0 Reputation points
commented 2026-11-11T15:16:22.9733333+00:00
Kristen Tran 2,785 Reputation points Independent Advisor
2 answers

Windows 10 install with MS Account?

I connect Activate my Windows 10 install. How can I add the install to my MS Account?

Windows for home | Windows 10 | Licensing and activation
asked 2026-11-11T14:42:09.9566667+00:00
Gerard Racine 0 Reputation points
answered 2026-11-11T15:16:11.03+00:00
DaveM121 947.5K Reputation points Independent Advisor
1 answer

Cannot complete CAPTCHA when creating Microsoft Entra / Microsoft 365 developer account

I am trying to set up a Microsoft Entra / Microsoft 365 developer account so I can integrate with Outlook 365. When I sign in with my Microsoft account [<Moderator's note: Personal Identifiable Information removed>] and go through the developer…

Microsoft 365 and Office | Development | Microsoft 365 Developer Program
asked 2026-11-10T23:43:44.91+00:00
José Nostalgie 5 Reputation points
commented 2026-11-11T15:15:17.8633333+00:00
YU-CHUNG, CHANG 0 Reputation points
1 answer

URGENT - Global Administrator locked out - MFA Error 399287 (BadReputation) - Request for Microsoft Engineering assistance

Hello Microsoft Support Team, I am an IT service provider managing a Microsoft 365 tenant for one of our customers. We are currently completely locked out of the tenant because the Global Administrator cannot complete MFA verification. Affected tenant: …

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-11-11T15:13:18.52+00:00
Beuningen IT 0 Reputation points
answered 2026-11-11T15:15:05.7+00:00
Sumit 44,981 Reputation points Volunteer Moderator
2 answers

My Windows 10 PC will not allow media streaming sharing on my home network

My Windows 10 PC will not allow media streaming sharing on my home network. It tells me that media streaming sharing has nit been enable because services that support it are not operating correctly.

Windows for home | Windows 10 | Performance and system failures
asked 2026-11-11T14:34:35.1633333+00:00
David Spaven 0 Reputation points
edited an answer 2026-11-11T15:15:04.0566667+00:00
Ivan B 127.2K Reputation points Independent Advisor
2 answers

Resize Reading Pane Limited

The reading pane size adjustments seem to be locked at a minimum of half the screen width, i'd like the reading pane to be 1/3 to 1/4 of the screen width. Is this possible?

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-10T14:12:31.9233333+00:00
Hebeler, Greg 0 Reputation points
commented 2026-11-11T15:14:48.4933333+00:00
Heimerdinger 1,635 Reputation points Independent Advisor
1 answer

Switching Back To Classic Outlook

I don't like the new outlook I want to go back to classic. I have the toggle switched to classic, but it still reverts back to the new outlook every once in a while. Each tie this happens I have a hard tie getting the classic outlook back on. How can I…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-11T14:57:06.2033333+00:00
Patricia Felix 0 Reputation points
answered 2026-11-11T15:13:43.6966667+00:00
Ana Le 2,965 Reputation points Independent Advisor