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need to recover account

Hi am locked out of my computer since it wants to send a code to an email sever that has deleted my account, due to inactivity. I bought a new computer and created a new MS account, which i am using now. is there any help i can get to recover my old…

Windows for home | Windows 11 | Recovery and backup
asked 2026-11-11T00:25:58.1333333+00:00
dean stillwell 0 Reputation points
answered 2026-11-11T01:08:57.6633333+00:00
Jeronimo Fuerte 48,700 Reputation points Independent Advisor
2 answers

im not able to open the powerpoint there is a error while opening the powerpoint

im not able to open the powerpoint its showing error

Microsoft 365 and Office | PowerPoint | Other | Other
asked 2026-11-10T09:40:09.0933333+00:00
harish reddy 0 Reputation points
answered 2026-11-11T01:08:40.9166667+00:00
Hendrix-V 20,825 Reputation points Microsoft External Staff Moderator
2 answers

Unable to contact Microsoft Credentials Support — links redirect to Engage Center / Support for Business

Hello, I need help contacting Microsoft Credentials / Microsoft Learn certification support. My Microsoft certification profile was associated with my former work account, but that work account has since been deleted by my former employer. Because of…

Community Center | Not monitored
asked 2026-05-01T16:21:34.1766667+00:00
Dmitry Orlov 0 Reputation points
commented 2026-11-11T01:08:01.83+00:00
prince kumar 0 Reputation points
1 answer

Bagaimana cara mengakses word saya?

Saya tidak bisa membuka word saya karena di nyatakan bermasalah. tolong segera ditangtani.

Microsoft 365 and Office | Word | Other | Windows
asked 2026-11-09T10:01:56.5966667+00:00
Vivi Purba 0 Reputation points
commented 2026-11-11T01:06:39.69+00:00
Xavier-D 14,525 Reputation points Microsoft External Staff Moderator
1 answer

Mendeley connection content control lost

I am using windows and have updated microsoft office. I have refreshed mendeley and tried various features in word, but i am unable to activate the content control feature linked to mendeley. Citations and bibliography are still present, but the…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-09T11:16:25.83+00:00
Berlian Priskila Wijaya 0 Reputation points
commented 2026-11-11T01:05:31.1066667+00:00
Xavier-D 14,525 Reputation points Microsoft External Staff Moderator
2 answers

Account recover

Hello my account has recently gotten hacked and i need help recovering it. All my information that gave me access to my account was changed so i can not get in at all. I need help trying to get it back and i can prove it was my account. I have the old…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-11T00:29:16.41+00:00
daniel ortega 0 Reputation points
answered 2026-11-11T01:02:04.32+00:00
EmilyS726 279.6K Reputation points Independent Advisor
1 answer

How to view history on Mail Forwarding - when it was turned on and off

I want to see when a mail forward was set up on my email. I turned it off without getting a screenshot of the email address it was going to or the setting that was in place for the email forward. I want to see how long it had been on for in my emails as…

Outlook | Web | Outlook.com | Settings
asked 2026-11-10T22:44:14.48+00:00
BM - 0 Reputation points
answered 2026-11-11T01:01:46.09+00:00
Jeronimo Fuerte 48,700 Reputation points Independent Advisor
1 answer

No data in Insights Acquisitions Analytics in Partner Center

Hi, After few months. I am found out the Microsoft Store monthly analytics digest email and Insights Acquisitions Analytics in Partner Center web portal referring to a Product App ID , it is no information data about this Product App ID . In Microsoft…

Microsoft Partner Center | Other
asked 2026-11-11T00:58:00.57+00:00
lau han ching 76 Reputation points
answered 2026-11-11T00:59:04.8033333+00:00

AI answer

1 answer

Get an error when typing into the Predecessor Column in MS Project

Hi Microsoft, I am continuing to get an error message when trying to type into a cell into the Predecessor Column in MS Project. Can you please help me get through this so I can type into the Predecessor Column?

Microsoft 365 and Office | Project | For business | Other
asked 2026-11-11T00:23:13.4466667+00:00
Kyle Sadowski 0 Reputation points
edited an answer 2026-11-11T00:55:49.0733333+00:00
Teddie Dang 2,155 Reputation points Independent Advisor
1 answer

Can't get the old context menu

Recently, possibly after a Windows update, the right-click brings up a new looking context menu. One option that used to show up previously was a shortcut to 7-Zip, that I use frequently. But now it's no longer there. The only way I can find to open the…

Windows for home | Windows 11 | Settings
asked 2026-11-09T18:03:16.5933333+00:00
David Schulze 0 Reputation points
commented 2026-11-11T00:50:24.32+00:00
panchito95 85 Reputation points
2 answers

Surface Laptop 3 Serial Hub Driver

Surface Laptop 3 keyboard and touch pad not working and the Surface Serial Hub Driver has Error code 10.

Surface | Surface Laptop | Power and battery
asked 2026-11-10T21:22:35.7566667+00:00
Dennis Hicks 0 Reputation points
answered 2026-11-11T00:49:17.91+00:00
S.Sengupta 33,176 Reputation points MVP Volunteer Moderator
1 answer

How to reactivate office 2016

I switched my iMac 2017 to boot up with an external SSD Drive to speed up desktop. My office 2016 does not work anymore although I can still access office files.

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-11-09T22:04:13.12+00:00
Arthur Lim 0 Reputation points
commented 2026-11-11T00:48:27.4933333+00:00
Xavier-D 14,525 Reputation points Microsoft External Staff Moderator
2 answers

How to delete old email account user name and password and update with new one

I established my microsoft account quite a few years ago and since then I have deleted the email account associated with the account. I need to delete the old email account and associated password and then re-assign a new email account/password. Even…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-11-10T23:27:42.58+00:00
chas buchanan 0 Reputation points
answered 2026-11-11T00:46:52.05+00:00
Jeronimo Fuerte 48,700 Reputation points Independent Advisor
1 answer

Update/app workaround for touchpad right click holding?

Hi, i use a Galaxy book 6 pro and a ROG Zephyrus G15 and they both have one massive problem with the trackpad which is that the trackpad doesnt register holding right click(holding down with 2 fingers on the pad) fyi my galaxy book has a haptic touchpad…

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-03T14:23:48.2766667+00:00
justin luk 5 Reputation points
answered 2026-11-11T00:43:02.8833333+00:00
MR_MEOW 3,796 Reputation points
2 answers

Cannot access Documents

We are unable to open any of our word or excel documents. A documents title will appear in recents and when we click on it, it says the Directory Name isn't valid. Help We have Microsoft 2021.

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-03T16:44:21.98+00:00
Kay Weeks 0 Reputation points
commented 2026-11-11T00:42:51.74+00:00
Francisco Montilla 31,825 Reputation points Independent Advisor
2 answers

OneDrive 26.198.1011.0006 – All folders stuck on syncing icons.

OneDrive for Business 26.198.1011.0006 on Windows 10 reports “Up to date”, and recent files sync successfully to the cloud. However, all folders in File Explorer permanently show blue syncing arrows. Restarting OneDrive and Windows Explorer did not…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-11-06T22:34:47.0066667+00:00
edited an answer 2026-11-11T00:42:26.91+00:00
Allan 1 Reputation point
1 answer

My account got hacked

讲真的的别人随便用密钥就破解密码,我真不明白为什么要关闭手机验证码我们的号该被黑吗?而且填写acsr都说证据不足

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-10T13:27:31.81+00:00
异兽 饕餮 0 Reputation points
edited an answer 2026-11-11T00:39:12.02+00:00
Emma1-N 14,920 Reputation points Microsoft External Staff Moderator
3 answers

More from Phone Link (different sending problem)

Why am I all of a sudden getting this error: Not sent, check options? This is from my phone Google messages; messaged were sent from PC using Phone Link.

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-11-10T21:44:02.47+00:00
Dale Webb 15 Reputation points
answered 2026-11-11T00:31:17.5666667+00:00
Paulo GM 74,055 Reputation points Independent Advisor
3 answers

how to fix the following error: 0xtfffffff and upgrade to window 11

i needed to update my laptop but it says sorry! something went wrong... we are not quite sure what it is. to look into it further check he...Feedback Hub....for alerts and browse the ...answers forums this error code might be useful: 0xtfffffff kindly…

Windows for home | Windows 10 | Install and upgrade
asked 2026-11-10T23:49:31.1333333+00:00
Alem T Abebe 0 Reputation points
answered 2026-11-11T00:29:17.06+00:00
Ivan B 127.2K Reputation points Independent Advisor
2 answers

I want to log in to copilot using my Gmail account not Microsoft account

I've been using copilot for a few months now I have it log in using google account and a lot of conversation are saved in that account. Now when I was logging in to copilot this time I accidentally log in using Microsoft and click my Gmail account for…

Microsoft Copilot | Other
asked 2026-09-17T11:09:14.2433333+00:00
JNJN 5 Reputation points
answered 2026-11-11T00:28:54.7833333+00:00
Emeterio Rivas III 0 Reputation points