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lost emails

I have an MSN email account. My Inbox contained several hundred emails. I was sorting emails by sender from Z to A and deleting unwanted messages in small groups of 1–4 using Shift to highlight them. I had only reached the letter K when I discovered that…

Outlook | Web | Outlook.com | Email
asked 2026-11-08T17:44:27.3433333+00:00
Jackie Napolitano 0 Reputation points
answered 2026-11-08T17:45:13.47+00:00

AI answer

2 answers

Need update on request number 7111370672

I have not received an update on request number 7111370672. I do not receive emails in my inbox. So far I’ve spent over 4 hours with support and copilot to no avail.

Outlook | Web | Outlook.com | Email
asked 2026-11-08T17:09:38.2133333+00:00
Tom and Joan Brusca 0 Reputation points
answered 2026-11-08T17:41:21.7+00:00
Stefan Blom 357.3K Reputation points MVP Volunteer Moderator
3 answers

my laptop delete all my files

before i turn off my laptop last night, it required me to update and shutdown. this morning when i open my laptop, my screen went different as usual. 99% of my desktop files were gone. ALL my files in my documents etc. were wiped out completely. how to…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-06-11T08:30:02.49+00:00
Anidah Zakaria 0 Reputation points
commented 2026-11-08T17:41:15.8966667+00:00
Nigel Bandile 0 Reputation points
1 answer

Microsoft Teams: no longer access to previous chats from Skype

I suddenly remembered I had made a groupchat (with only me in it) which I used to "save" pictures, but I am now unable to access that chat as it appears that it doesn't exist anymore. I remember going on Teams and seeing my old chats from…

Microsoft Teams | Microsoft Teams Free | Chats
asked 2026-11-07T15:21:55.32+00:00
LaureMartens-6569 0 Reputation points
commented 2026-11-08T17:34:15.55+00:00
LaureMartens-6569 0 Reputation points
1 answer

Artifact Signing organization identity validation keeps failing with no reason shown (South Korea)

Hello, Our organization identity validation for Azure Artifact Signing (Public Trust) has failed several times, and the portal does not show a failure reason. We would like to understand why, and what to fix before submitting again. Submitted…

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

1,716 questions
asked 2026-11-08T17:31:33.26+00:00
PRISMJAEY 신재용 대표 0 Reputation points
answered 2026-11-08T17:33:04.5533333+00:00

AI answer

3 answers

Emails from Outlook account to other Outlook addresses now bouncing back as undeliverable

This has just started happening and afaict is only affecting emails where the recipient is another Outlook address. I am getting the following error message: || | -------- | More Info for Email Admins More Info for Email Admins || || Status…

Outlook | Web | Outlook.com | Email
asked 2026-11-08T10:30:40.4566667+00:00
David L 0 Reputation points
commented 2026-11-08T17:30:00.1566667+00:00
EmilyS726 279.1K Reputation points Independent Advisor
2 answers

Microsoft 365 still has Publisher

Microsoft 365 still has Publisher. Publisher may not be supported but it can still be opened. I never used it. It would be nice if Microsoft could remove the Publisher bloat in an update. Especially since Microsoft has been aware for a long time it was…

Microsoft 365 and Office | Other
asked 2026-11-08T16:52:24.6+00:00
LeeBall-47 0 Reputation points
edited an answer 2026-11-08T17:28:24.7666667+00:00
DaveM121 946.5K Reputation points Independent Advisor
2 answers

Email server rejecting emails

My email address is now blocking emails. Can you assist please. It seems to be from gmail accounts that are registered domains. Below is the bounce back message from my other email account: The response from the remote server was: 550 5.7.1 Message…

Outlook | Web | Outlook.com | Email
asked 2026-11-08T16:51:20.2266667+00:00
Charlie Leonard 0 Reputation points
answered 2026-11-08T17:28:12.0533333+00:00
EmilyS726 279.1K Reputation points Independent Advisor
2 answers

where is my new word application (macOS)

I installed the updated microsoft office package because my word application was no longer supported. however, i do not see the new word application. i do see excel, outlook etc. i want to have word to be able to update my old documents Moderator note:…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-11-05T20:01:16.43+00:00
David Rice 0 Reputation points
edited an answer 2026-11-08T17:27:09.4333333+00:00
Stefan Blom 357.3K Reputation points MVP Volunteer Moderator
2 answers

How to find Windows Credentials on a Home network

How do you find Credentials on Windows 11 to set up a network at home

Windows for home | Windows 11 | Internet and connectivity
asked 2026-03-31T10:40:04.3166667+00:00
Alex Rose 0 Reputation points
commented 2026-11-08T17:25:37.11+00:00
Aaron Morino 0 Reputation points
1 answer

How to get "Edge" blue dot off of google docs

I am having the floating blue edge dot on my google docs documents. I really want it removed/disabled. How can I do that?

Microsoft Edge | Website issues | Windows 11
asked 2026-11-08T16:48:51.9666667+00:00
Ava Eden 0 Reputation points
answered 2026-11-08T17:25:15.0866667+00:00
DaveM121 946.5K Reputation points Independent Advisor
1 answer

MAI-Transcribe-2 via fast transcription: Preview or GA under the DPA, and does data stay in the region?

I run a desktop dictation app for Windows. A user holds a key and speaks, and the app sends the recording to our API. Our API sends it to Azure Speech and pastes the resulting text back into the user's application. Users can dictate anything, so the…

Azure Speech in Foundry Tools
asked 2026-11-07T16:16:49.3633333+00:00
Patryk Wikłacz 0 Reputation points
commented 2026-11-08T17:24:28.75+00:00
Patryk Wikłacz 0 Reputation points
2 answers

Have 2 Microsoft accounts in error. Pd full year & now notified being billed in May for other already cancelling second account.

2 microsoft accounts only needing one & being billed for both.

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-04-24T15:35:27.6166667+00:00
Abbe Shapiro 0 Reputation points
commented 2026-11-08T17:22:30.3766667+00:00
JuliaMarvin 23,910 Reputation points Volunteer Moderator
2 answers

outlook email is not working

I can't access my shaw mail account through your stupid outlook mail again! Do not send me anything to my email account because I CANNOT access it at all. Please fix this because no matter what I have tried, it still doesn't work!

Outlook | Windows | New Outlook for Windows | For home
asked 2026-11-08T14:45:50.85+00:00
Patricia Shebaylo 0 Reputation points
commented 2026-11-08T17:14:35.83+00:00
Manoel Barros 23,280 Reputation points Independent Advisor
1 answer

Locked out of my Microsoft Account

Since I had a new phone I can't connect to my business microsoft account using the authentificator app. My account is the admin for my organisation. How can I contact Microsoft support to reset my 2 factor autentification?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-11-08T16:25:13.44+00:00
Victor Chardonnens 0 Reputation points
answered 2026-11-08T17:14:05.07+00:00
Jack-Bu 7,220 Reputation points Microsoft External Staff Moderator
1 answer

Bobux Removed

whyd you remove the 200/100 robux option?? and is there a region where it is available? but why remove it, your like a multi-milion company that just removed the options. i know im a little bit late but still, WHYYY?!

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,691 questions
asked 2026-11-08T16:40:29.4+00:00
grinszes gg 0 Reputation points
answered 2026-11-08T17:13:06.0366667+00:00
Ivan B 127K Reputation points Independent Advisor
2 answers

keep getting send/receive error when going to my email

I keep getting a send/receive error message when getting into my email. How can I fix it. The message code is 0x800ccc0e

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-08T15:35:39.5033333+00:00
Jane Wyman 0 Reputation points
answered 2026-11-08T17:08:01.41+00:00
Manoel Barros 23,280 Reputation points Independent Advisor
3 answers

Outlook does not show "sent" and other folder in gmail

In Outlook, for my gmail account, some of the folders agree with what's in gmail: Inbox, Deleted Items, Junk Email, and folders I created. Other folders, such as "Sent Items" show nothing. How do I get the folders in Outlook to match with those…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-24T21:36:14.9366667+00:00
Sheldon Wolfe 20 Reputation points
edited an answer 2026-11-08T17:07:50.0833333+00:00
Hal Hostetler MVP-Outlook 12,016 Reputation points MVP Volunteer Moderator
2 answers

Excel has stopped working on my iMac. Why

cannot open spreadsheets, cannot delete a workbook from my screen. Word is working fine

Microsoft 365 and Office | Excel | For home | MacOS
asked 2026-11-08T16:28:47.0166667+00:00
FRANK J MECHURA 0 Reputation points
answered 2026-11-08T17:05:06.39+00:00
DaveM121 946.5K Reputation points Independent Advisor
2 answers

One Drive App on iPad , private and business account, one disappeared

I had a business and a private account in my OneDrive app on my iPad. One day the business account disappeared and I have not the possibility to add it again. When I try to add, it shows me the window where I could enter the email, but I have not a…

Microsoft 365 and Office | OneDrive | For business | iOS
asked 2026-11-08T15:36:46.39+00:00
Alexander Rosenkranz 0 Reputation points
edited an answer 2026-11-08T17:01:08.2866667+00:00
Ruby Nguyen 3,725 Reputation points Independent Advisor