1,317,294 questions

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2 answers

no mouse disappeared

My mouse indicator has disappeared so i need help please ?

Windows for home | Windows 11 | Settings
asked 2026-11-08T22:20:21.2633333+00:00
Valerie Barbara Garton 0 Reputation points
answered 2026-11-08T22:58:08.7033333+00:00
Estrella721 47,675 Reputation points Independent Advisor
2 answers

change email address on one drive

I have changed my email address in my Microsoft account. It went well. My One Drive still sends pictures to my old email address. How do I make One Drive send to my new email address?

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-11-07T19:24:37.1566667+00:00
Phil Peterson 0 Reputation points
commented 2026-11-08T22:49:06.7333333+00:00
John Jefferson Doyon 90,560 Reputation points Independent Advisor
2 answers

Fraudulent Charges

There are 7 fraudulent charges on my account on 11-6-26 between 616 and 633 am. How do I get these removed?

Microsoft 365 and Office | Microsoft 365 Defender | For home | Windows
asked 2026-11-08T22:15:15.37+00:00
Matt Dillon 0 Reputation points
answered 2026-11-08T22:47:31.4966667+00:00
EmilyS726 279.1K Reputation points Independent Advisor
4 answers

Sent to hotmail emails bounces back

Hi there, Any emails i send to hotmail.com bounces back - hotmail.com couldn't confirm that your message was sent from a trusted location. Can you help me get this fixed please Thanks

Outlook | Web | Outlook.com | Email
asked 2026-11-08T21:02:25.67+00:00
Wellington Softball 0 Reputation points
answered 2026-11-08T22:46:21.4066667+00:00
EmilyS_726 34,190 Reputation points Volunteer Moderator
2 answers

Upgrade from w10 to w11

what steps do I have to do to upgrade my desktop from Windows 10 to Windows 11.

Windows for home | Windows 10 | Windows update
asked 2026-11-08T22:17:52.5466667+00:00
dave hyslop 0 Reputation points
answered 2026-11-08T22:45:41.98+00:00
CrazyKats 20,295 Reputation points Volunteer Moderator
3 answers

Problem after renew my annual subscription

Hi sir After I renew my annual subscription multiple sender emails are not delivered to me and senders are getting bounce email. exact error: 550 5.7.1 message rejected.

Outlook | Web | Outlook.com | Email
asked 2026-11-07T15:38:23.44+00:00
Vijay Goneri 0 Reputation points
answered 2026-11-08T22:43:47.1966667+00:00
EmilyS_726 34,190 Reputation points Volunteer Moderator
1 answer

trying to open an excel (aslo in word) file on mac. app doesnt recognise i have subscription

i am logged in to my account i have subscription that should allow me to use excel and word and i can easily edit files on the web, when i open it with the app on my mac i get a pop up just below the task bar telling me i cannot edit or save because i…

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-11-08T22:41:53.1466667+00:00
Yoav Brown 0 Reputation points
answered 2026-11-08T22:42:35.37+00:00

AI answer

4 answers

Not Recieving email from at least 1 specific email address

Hi, I've learned that my email isn't receiving email from people. Especially one specific email. I've checked my junk it's not there. They also keep getting a bounce back on my email too. With that being said, they have responded to emails. I've sent…

Outlook | Web | Outlook.com | Email
asked 2026-11-06T19:00:47.58+00:00
Amanda McDonnell 0 Reputation points
answered 2026-11-08T22:41:57.78+00:00
EmilyS_726 34,190 Reputation points Volunteer Moderator
1 answer

Issues with receiving Email

Both my husband I have hotmail email addresses. As of a couple of days ago, many people are reporting bounce back messages when they email us. We tried ourselves my gmail account and we also receive the bounce back message. Our folders are nowhere near…

Outlook | Web | Outlook.com | Email
asked 2026-11-08T20:13:37.06+00:00
Lisa V 0 Reputation points
commented 2026-11-08T22:40:45.0833333+00:00
EmilyS726 279.1K Reputation points Independent Advisor
2 answers

background appearance

my background changed from "normal" to dark. How can I reverse it?

Windows for home | Windows 11 | Settings
asked 2026-11-08T21:45:01.1666667+00:00
Douglas Bechard 0 Reputation points
answered 2026-11-08T22:29:04.4066667+00:00
John Jefferson Doyon 90,560 Reputation points Independent Advisor
1 answer

Problem connecting my Canon G3290 printer to my MAC

Problem connecting my Canon G3290 printer to my MAC

Windows for home | Other | Devices and drivers
asked 2026-11-08T21:55:24.6866667+00:00
Porter Smith-Thayer 0 Reputation points
answered 2026-11-08T22:25:26.8566667+00:00
Bruce (SqlWork.com) 85,786 Reputation points
2 answers

blurry camera

how can I fix my blurry camera? the lens are cleared up, and it was like this when I got this new laptop

Windows for home | Windows 11 | Devices and drivers
asked 2026-11-08T21:45:47.0833333+00:00
Danielle Padua 0 Reputation points
answered 2026-11-08T22:24:54.4633333+00:00
EmilyS726 279.1K Reputation points Independent Advisor
1 answer

Som_problemas na saída do som

Assisto aulas de vídeo pela internet e não está saindo o som. O que eu deverei fazer? Já fiz todos os protocolos apresentados.

Windows for home | Windows 10 | Devices and drivers
asked 2026-11-08T21:45:39.3966667+00:00
Maria Lucia De Biaggi 0 Reputation points
answered 2026-11-08T22:24:40.85+00:00
Ivan B 127K Reputation points Independent Advisor
3 answers

I can’t open my email on my computer

I can’t open my email on my computer. There is just a message that says “loading profile”. How can I resolve this?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-06T18:08:19.7233333+00:00
Wellness 0 Reputation points
answered 2026-11-08T22:22:19.69+00:00
Hal Hostetler MVP-Outlook 12,016 Reputation points MVP Volunteer Moderator
1 answer

Microsoft Account Sign in opens white box then closess

For some reason anything that needs a Microsoft account sign in wont work. I cant sign into xbox or the store and can't make my local account connect again either. If I click any login on them a white box opens then instantly closes. Please help.

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2025-09-02T11:15:48.51+00:00
Ethan Roche 0 Reputation points
commented 2026-11-08T22:20:07.4533333+00:00
JuliaMarvin 23,995 Reputation points Volunteer Moderator
2 answers

New hard drive with HP 15 laptop.How can I get my windows 10 or 11 home edition back?

New hard drive on HP laptop. was running windows 10 updated to 11 home edition. How can I reinstall?

Windows for home | Windows 11 | Licensing and activation
asked 2026-11-08T21:34:48.3566667+00:00
Robert Garcia 0 Reputation points
answered 2026-11-08T22:10:21.66+00:00
Ivan B 127K Reputation points Independent Advisor
2 answers

TRYING TO CHANGE PAYMENT METHOD BUT CASN NOT REMOV THE EXPIRED CARD

IAM TRYING TO add the new payment but it is not working in firerfox it will notlet me reove or add the new paymetn debit card

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-11-08T11:37:28.6766667+00:00
Mary Murphy 6 Reputation points
answered 2026-11-08T22:09:52.1066667+00:00
Christine Luna 27,645 Reputation points Independent Advisor
2 answers

Image thumbnails are way too small on large displays and this issue has been going on for years with no fix

I am fairly new to Windows 11. I stopped using Windows when 7 went EOL due to how much 10 pissed me off. 11 came with my new computer, so I decided to give it a try to see if anything has improved. Some improvement, but there is this one issue that is…

Windows for home | Windows 11 | Files, folders, and storage
asked 2026-11-07T01:16:15.5033333+00:00
Mark R 0 Reputation points
commented 2026-11-08T22:08:30.7566667+00:00
Craig Long 19,015 Reputation points
3 answers

How to teach users how to use OneDrive?

Most of my users shut it off, and honestly I encourage them to do that when they never took more than 5 minutes to try and learn how it works. There is a like a bunch of 20 minute Youtube videos that show how do the basics with it. I share them, I walk…

Microsoft 365 and Office | OneDrive | For business | Windows
asked 2026-11-06T18:29:05.17+00:00
Am i confused? 0 Reputation points
commented 2026-11-08T22:04:30.8533333+00:00
Ruby Nguyen 3,725 Reputation points Independent Advisor
2 answers

How to access a community that was given to me by Manager

Manager gave me access to a new community and I can not access the leads or opportunites

Microsoft Teams | Microsoft Teams for business | Teams and channels | Other
asked 2026-11-08T21:13:03.1866667+00:00
Norman, Laura 0 Reputation points
answered 2026-11-08T22:03:12.3+00:00
Ruby Nguyen 3,725 Reputation points Independent Advisor