Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,337 questions
1 answer
Why do some messages diplay in preview and others do not in New Outlook
Recently I started using the New O\utlook Programme which appeared to work well, but of late I vae this issue where some messages display in preview and others do not only header and footer info. I have researched this issue the throughout Web but have…
Outlook | Windows | New Outlook for Windows | For home
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 13%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
4 answers
One of the answers was accepted by the question author.
OneDrive grayed out folders
Under the folders being synced on OneDrive, the Desktop folder and its subfolders are grayed out. I want to uncheck one of the subfolders but it won't let me. How do I resolve this?
Microsoft 365 and Office | OneDrive | For business | Windows
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
7,140 questions
asked
2025-12-10T15:57:44.4833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 91%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWS%3C/text%3E%3C/svg%3E)
Wynn Salisch
20
Reputation points
answered
2026-10-24T13:40:41.26+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 68%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBP%3C/text%3E%3C/svg%3E)
BB-PT2026
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Outlook log in
Ive recently got a new phone and can longer access my daughters refereeing email address as i cant remember the password and the questions that i get asked to recover it aren't relevant as she's never sent an email from it so doesn't have any email…
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,337 questions
asked
2025-11-25T12:33:34.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 63%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
mark benson
20
Reputation points
answered
2026-10-24T13:38:56.7433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(118.4, 42%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKA%3C/text%3E%3C/svg%3E)
Keith Anthony Vaughan
0
Reputation points
1 answer
One of the answers was accepted by the question author.
Can't upgrade Free Trial to Pay-As-You-Go – subscription "Warned", support request loops
My Azure Free Trial has ended and the subscription is now in "Warned" state. When I try to upgrade it to Pay-As-You-Go (Basic support plan selected), I get: "Upgrade failed – unable to upgrade the subscription at this time. Please contact…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,168 questions
asked
2026-10-24T12:23:23.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 26%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Koraboev Bobur
20
Reputation points
accepted
2026-10-24T13:15:45.3733333+00:00
Koraboev Bobur
20
Reputation points
6 answers
One of the answers was accepted by the question author.
How to change timezones when you only have 3 options?
I've been trying to figure out how to fix this since my Google Sheets and YouTube Studio are showing different times and dates compared to the ones I originally entered. I manually adjusted the time and date to match my time zone because the options I…
Windows for home | Windows 11 | Settings
10,240 questions
asked
2026-10-22T05:04:58.8766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(137.6, 36%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
ashiel guiao
20
Reputation points
commented
2026-10-24T12:21:47.04+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 36%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Paulo GM
74,140
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
KB5127648 - patch creating domain authentication issues in wireless connectivity
Dear Microsoft Team, After installing KB5127648 patch employee restarted laptop as per patch requirement. domain authentication was happening and wifi working without any issue. when employee restarts the system as per patch requirements and re logged…
Windows for business | Windows Client for IT Pros | Networking | Network connectivity and file sharing
asked
2026-10-24T10:40:58.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(51.2, 8%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERN%3C/text%3E%3C/svg%3E)
Ramamoorthi N
25
Reputation points
accepted
2026-10-24T10:44:27.57+00:00
Ramamoorthi N
25
Reputation points
2 answers
One of the answers was accepted by the question author.
How do I disable or turn off Bitlocker?
I cannot gain access to my laptop even after entering the Bitlocker Recovery key and restarting. How can I disable or turn off Bitlocker?
Windows for home | Windows 11 | Windows update
15,846 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 71%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERM%3C/text%3E%3C/svg%3E)
2 answers
One of the answers was accepted by the question author.
Signing In
I've just subscribed to Microsoft 365 Personal. I've tried to access Microsoft 365 and get this prompt So I'm paying monthly for something I can't access. Help!!!!
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Microsoft 365 and Office | Install, redeem, activate | For home | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
12,463 questions
asked
2026-10-23T15:38:33.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 12%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDL%3C/text%3E%3C/svg%3E)
David Laing
20
Reputation points
accepted
2026-10-24T09:12:50.85+00:00
David Laing
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Generative AI Training Certification or any Proof of Completion to showcase on resume or LinkedIn profile?
Hi, I wanted to clarify one thing regarding the Generative AI training. Once we complete the learning modules and videos, will we receive any certificate of completion, a digital badge, or other official proof of learning that we can showcase on…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,706 questions
asked
2026-10-24T08:40:09.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 74%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
Kajol Gupta
20
Reputation points
edited the question
2026-10-24T08:51:19.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 22%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
JuliaMarvin
24,195
Reputation points
Volunteer Moderator
1 answer
How to get rid off this Accessibility/Beep Guide popup at log in?
The Q&A regarding "How to get rid of this Accessibility/Beep Guide popup at log in?" has been retired and removed from the MS Community. However, with many people transitioning from Windows 10 to Windows 11, it is still an issue. I have…
Windows for home | Windows 11 | Accessibility
1,609 questions
asked
2025-07-11T22:10:28.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 32%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESG%3C/text%3E%3C/svg%3E)
Stephen Gause
15
Reputation points
recommended
2026-10-24T07:30:00.2733333+00:00
JuliaMarvin
24,195
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Desperate for help: Account hacked, primary alias changed, and escalation tickets automatically closed.
Hello everyone, I am writing here out of desperation as I am stuck in an endless automated loop with Microsoft Support. Around October 18, my 15-year-old account was hacked. The hacker changed the primary alias to their own address…
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,713 questions
asked
2026-10-22T17:39:13.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 46%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Antonio Guglielmino
20
Reputation points
accepted
2026-10-24T07:28:38.38+00:00
Antonio Guglielmino
20
Reputation points
1 answer
One of the answers was accepted by the question author.
Saving progress
How do I save my progress and return to the training later? This question is related to the following Learning Module
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,706 questions
asked
2026-10-23T19:45:25.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(3.2, 8%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETJ%3C/text%3E%3C/svg%3E)
Tina Jones
20
Reputation points
edited the question
2026-10-24T07:03:08.6733333+00:00
JuliaMarvin
24,195
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Can’t Access Outlook After Getting a New Phone
Hi everyone, I’m a student at Monash University in Australia. I recently got a new phone yesterday, and now I can’t log in to my university Outlook account because Microsoft Authenticator is still set up on my old phone. Every time I try to sign in, it…
Outlook | Outlook for mobile | Outlook for iOS | For education
Outlook | Outlook for mobile | Outlook for iOS | For education
Using Outlook for iOS in educational settings for communication and organization
378 questions
asked
2026-10-24T04:32:50.0766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 6%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Tom Serran
20
Reputation points
commented
2026-10-24T06:36:58.5666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 20%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDB%3C/text%3E%3C/svg%3E)
Darren Bruce
2,610
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
Complaint: Office 2021 License Not Recognized on Mac – Activation Issue
Dear Microsoft Support Team, I am writing to report an issue with activating Microsoft Office on my Mac (my account: ******@rocketmail.com), despite having a valid Office 2021 license registered to my Microsoft account. My Microsoft Word application…
Microsoft 365 and Office | Word | For home | MacOS
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
4,933 questions
asked
2026-10-23T19:00:40.0966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 14.000000000000002%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYA%3C/text%3E%3C/svg%3E)
Yusuf Abror
20
Reputation points
commented
2026-10-24T05:58:39.02+00:00
Yusuf Abror
20
Reputation points
2 answers
One of the answers was accepted by the question author.
problems with my email
I have problems using Outlook, the problem is the fact that I moved schools and I saw another kid using it yes my email has changed since I'm in a new school but I don't get what's stopping me from using it (that is the error below) UTC Date:…
Outlook | Windows | New Outlook for Windows | For education
Outlook | Windows | New Outlook for Windows | For education
Using New Outlook on Windows for academic communication and scheduling
682 questions
asked
2026-08-15T01:08:17.55+00:00
Sprout-Fan :3
20
Reputation points
commented
2026-10-24T05:54:04.3433333+00:00
Hornblower409
19,160
Reputation points
1 answer
One of the answers was accepted by the question author.
We couldn’t verify your startup
How do I go about to get my startup reverified
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,898 questions
asked
2025-09-01T16:35:45.6066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 69%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELK%3C/text%3E%3C/svg%3E)
Lucky Khanyile
30
Reputation points
commented
2026-10-24T05:37:53.0733333+00:00
JuliaMarvin
24,195
Reputation points
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Title: Azure SQL Server on an Azure VM: How to migrate from one subscription to another?
Question: Hello everyone, I am looking for guidance on migrating SQL Server running on an Azure Virtual Machine from one Azure subscription to another. I am familiar with the process of moving an Azure VM between subscriptions, but I am unable to find…
SQL Server on Azure Virtual Machines
SQL Server on Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
462 questions
asked
2026-10-23T07:30:34.17+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 80%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHG%3C/text%3E%3C/svg%3E)
Harsh Gajjar
30
Reputation points
commented
2026-10-24T05:32:21.85+00:00
Alex Burlachenko
26,135
Reputation points MVP
Volunteer Moderator
1 answer
One of the answers was accepted by the question author.
Billing Profile Disabled (PastDue) but Azure Portal Shows Amount Due = $0.00 and No Outstanding Balance
Hello, I am unable to create a new Azure subscription because Azure returns the following error: "You can't add a billing profile. Your billing account has a past due balance." After investigating through both Azure Portal and Azure CLI, I…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,168 questions
asked
2026-10-22T08:24:59.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 0%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHU%3C/text%3E%3C/svg%3E)
Hậu Nguyễn Trung
25
Reputation points
commented
2026-10-24T05:30:26.7566667+00:00
Alex Burlachenko
26,135
Reputation points MVP
Volunteer Moderator
3 answers
One of the answers was accepted by the question author.
Locked out of outlook account
I bought a new computer with Windows 11. It allowed me to open 2 of my outlook accounts, but would not accept my husband's password. It locked us out. We have tried waiting _ it has bn 3 days and recovering it, but it says we don't have enough…
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,898 questions
asked
2026-10-22T13:16:27.0633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 57.00000000000001%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECE%3C/text%3E%3C/svg%3E)
Catherine Edwards
20
Reputation points
answered
2026-10-24T05:29:21.5933333+00:00
Hornblower409
19,160
Reputation points
2 answers
One of the answers was accepted by the question author.
how to uninstall office home & student package and then reinstall
installed using the wrong email account. need to delete then reinstall using correct email account
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
3,083 questions
asked
2026-10-23T01:17:19.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 62%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECW%3C/text%3E%3C/svg%3E)
Chris Woods
20
Reputation points
accepted
2026-10-24T05:13:50.76+00:00
Chris Woods
20
Reputation points