Keyboard and Mouse freeze after update
I have updated Windows 11 KB5127648 and every time it is updated the keyboard and mouse freeze a couple of minutes after restarting. So I restart and uninstall the update and everything is fine until it updates again. I have stopped the updates but…
Windows for home | Windows 11 | Windows update
Update KB 5132061 not installing on any computer
Windows 11 update KB 5132061 is not installing on any computer. Have exhausted list of troubleshooting, try this, no try that, nothing helps with this failed update. Have paused updates for one week in hopes someone at Microsoft wakes up and deletes this…
Windows for home | Windows 11 | Windows update
cannot receive code sent to my gmail account
cannot receive code sent to my gmail account preventing me from logging into my hotmail account
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
Your OneDrive folder can't be created in the location you selected
I've had 2 separate onedrive accounts on the same PC and same "D" drive for 12 years. One is my personal account. The other is my university account. Now suddenly my personal account does not work. I tried uninstalling and relinking. But every…
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
ms word transcribe upload audio not working
when i open a blank word document and go to dictate and click transcribe then click 'upload audio' it does nothing. i used to be able to upload files and get a transcription but it does not work anymore. when i go to web ms word it works. i tried the…
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
Unable to Create Microsoft Account on iPhone 6s Plus – Verification Error
Dear Microsoft Support Team, I am experiencing an issue when trying to create a new Microsoft account on my iPhone 6s Plus running iOS 15.8.8. Here are the details of the issue: Device: iPhone 6s Plus Operating System: iOS 15.8.8 Browsers tested:…
Microsoft Edge | Profile, sync, and sign in | iOS
Managing profiles, sync settings, and sign-in options in Edge on iOS
Guest Account Recovery
Hello, I’m wondering if there is a way to recover access to a Guest account associated with my computer. Recently, my computer has started asking me to sign in using a Guest Outlook account. This is the only account that has ever been used on my PC, and…
Windows for home | Windows 10 | Windows Hello, lock screen and sign-in
MY ACCOUNT HAS BEEN PLUCKED RIGHT FROM UNDER MY NOSE!!!!!
Hello Microsoft Support, My name is Jay Ware, and I am contacting you because my Microsoft account, which I have owned and used for several years, has been compromised. My original Microsoft sign-in email was [Moderator Note: Personal Info…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Windows AppContainer process fails to start with error 0xC0000142
I need help diagnosing a Windows application startup problem. A Python process exits with error 0xC0000142 (STATUS_DLL_INIT_FAILED) before it produces any output. A simple Python startup test fails with the same error in both an ordinary AppContainer and…
Windows development | Windows API - Win32
Transfer of ripped music files from Windows Media Player legacy
I recently purchased a new computer and had all files transferred but found that all of my music albums did not transfer individually . I now have an 'unknown album' with over 7000 songs that are in alphabetical and numerical order. I've found that the…
Windows for home | Other | Music, photos, and video
How to fix recorded macro that does more when run than while recording?
The Word macro copied below is a "Recorded Macro" that I wanted to work just on a block of text that I would select before invoking the macro. So, before I started to record the macro, I selected a block of text, then I used the Macro…
Microsoft 365 and Office | Word | Other | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
Added the app to another device and it isn’t working
I have downloaded the app on another device as iPad it is on now is old and on it’s last legs. The new device is logged in but isn’t working when we are trying to use the code for a log in.
Microsoft 365 and Office | Install, redeem, activate | Other | Other
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
I want to add gstin details in my already purchased windows 11 pro bill
I want to add gstin details in my already purchased windows 11 pro bill
Windows for home | Windows 11 | Microsoft Store
Windows GGWA Windows 11 (Edu) – Product key not available in M365 Admin Center ("No key required")
Windows GGWA Windows 11 (Edu) – Product key not available in M365 Admin Center (“No key required”) I purchased 30 licenses of Windows GGWA – Windows 11 Home (Edu) through the CSP channel. In the Microsoft 365 Admin Center, the subscription shows all…
Windows for business | Windows Client for IT Pros | Devices and deployment | Licensing and activation
How to contact support if password has been stolen
My wife is desperately trying to contact support to recover her account, but she can't find a way. It seems someone has guessed her password and changed it, and also changed the associated phone number and secondary email. Is there a contact number, or a…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
I have an unauthorized charge on my checking account
I need to speak to a representative. I have a charge on my checking account that I did not authorize
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Microsoft Rewards Account Still Suspended Despite Multiple Support Tickets and Resolution Emails
Title: Microsoft Rewards Still Suspended Even After Support Said the Issue Was Resolved Hi, I'm looking for some advice because I've been trying to resolve this issue since October 31, 2026. My Microsoft account works perfectly fine, and I can access all…
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
AI answer
KB5127936: reproducible Firewall 2042 and wesp 7000 errors at every boot
After installing the Windows 11 preview update KB5127936, released on 28 October 2026, two recurring startup errors appeared on my system. Uninstalling the update stops both errors; reinstalling it brings them back. Environment Windows 11 Pro, 26H2,…
Windows for home | Windows 11 | Install and upgrade
Invoice <Moderator's note: Personal Identifiable Information removed>
This is my current account and invoice October 12, 2026 | Order number <Moderator's note: Personal Identifiable Information removed> What is the invoice <Moderator's note: Personal Identifiable Information removed> for, in the amount of…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
How many participants (outside my organization) can attend a teams meeting
I have been trying to determine how many participants (outside of my organization) can attend a teams meeting. We are a non profit and have had a zoom account that I would like to get rid of but just want to know how many people can be on a teams…
Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories