Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,053 questions
1 answer
Recurring Charges with no Account Access
I have tried everything I can to talk to an ACTUAL customer service representative and keep getting put down the AI and self help rabbit hole. I have recurring Xbox Game Pass charges on my credit card. I cannot identify the Microsoft account associated…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked
2026-10-12T11:36:51.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(230.39999999999998, 14.000000000000002%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJG%3C/text%3E%3C/svg%3E)
Jared Garber
0
Reputation points
answered
2026-10-12T11:37:34.7366667+00:00
AI answer
1 answer
How to recover stollen and email changed hacked account?
My acc was stolen like this too. i dont know what to do. and im mongolian so im not able to contact microsoft support to discuss help. i have my purchase info here if there's any microsoft staff here pls contact me. and when i try my original email.…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,844 questions
asked
2026-10-12T11:27:39.9633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 78%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYS%3C/text%3E%3C/svg%3E)
Yt_Gamer(since kid)
0
Reputation points
answered
2026-10-12T11:28:01.18+00:00
AI answer
1 answer
Microsoft for Startups approved, but “You aren’t eligible for this offer” when activating Azure credits
My Microsoft for Startups application has been approved, but when I try to activate the Azure startup sponsorship I receive “You aren’t eligible for this offer.” I joined Microsoft for Startups after May 29, 2026 using the new Azure Portal…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,898 questions
asked
2026-10-11T11:40:23.1266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 56.00000000000001%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWI%3C/text%3E%3C/svg%3E)
Wesley Iluobe
0
Reputation points
answered
2026-10-12T10:42:32.87+00:00
AI answer
1 answer
Azure Static Web Apps Free: built-in Microsoft authentication callback returns HTTP 401
We are verifying owner-only access for an isolated development placeholder on Azure Static Web Apps Free. The placeholder contains no customer data, API keys or application logic. Built-in Microsoft Entra authentication is used; no custom authentication…
Azure Static Web Apps
Azure Static Web Apps
An Azure service that provides streamlined full-stack web app development.
1,506 questions
asked
2026-10-12T10:40:48.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 19%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHA%3C/text%3E%3C/svg%3E)
Hammad Ali
0
Reputation points
answered
2026-10-12T10:41:14.12+00:00
AI answer
1 answer
account blocked notreceiving email
my aacount when checkin say my account has been blocked due beinused ilegally. I have changed my password but still no sucsess. duplicate thread. Account blocked mail
Outlook | Web | Outlook.com | Email
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
11,901 questions
asked
2026-10-12T09:51:40.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 41%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Anthony Gniotek
0
Reputation points
edited the question
2026-10-12T10:35:49.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 19%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
simo-k
100.7K
Reputation points
Volunteer Moderator
1 answer
I could not find AZ-900 certificate
I Could not find my certification in Microsoft portal. Could you send the certificate to my email. Candidate: Ramakrishna Matta
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,708 questions
asked
2026-10-12T03:01:53.2033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 81%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Matta, Ramakrishna R
0
Reputation points
commented
2026-10-12T10:22:42.8733333+00:00
Julian Sharp
48,076
Reputation points
1 answer
how to convert a pdf to text
I have a large pdf document that I would like to convert to text to more easily navigate the sections and headers.
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,677 questions
asked
2026-03-19T15:39:24.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 71%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERJ%3C/text%3E%3C/svg%3E)
Reuben, Jacqueline
0
Reputation points
answered
2026-10-12T09:46:19.0433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 53%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Austin Merrick
0
Reputation points
1 answer
I got hacked by bibimail for no reason
I got hacked last night and lost all my minecraft account.Is there any way the recover my account?pls help :(.....................................
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,844 questions
asked
2026-10-12T09:12:38.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 47%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
Bccbchchchasych
0
Reputation points
edited the question
2026-10-12T09:13:18.0866667+00:00
Bccbchchchasych
0
Reputation points
1 answer
Outlook won't import gmail
I'm trying to troubleshoot why Outlook won't import my gmail account any more. I'm trying to follow these instructions: Reset the stored Gmail OAuth credentials in Windows. Close Outlook. Open Credential Manager from the Start menu. Select Windows…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
33,188 questions
asked
2026-10-10T14:22:32.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 86%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMN%3C/text%3E%3C/svg%3E)
Mathilda Navias
0
Reputation points
edited the question
2026-10-12T07:18:37.33+00:00
Stefan Blom
357.7K
Reputation points MVP
Volunteer Moderator
1 answer
Azure for Students Academic Verification Error – Email Already Used This Year
Hello Microsoft Support Team, I am a B.Tech student trying to activate Azure for Students using my official college email address. This is my first attempt at academic verification, and I have never used this email address for Azure student verification…
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,371 questions
asked
2026-10-12T04:46:25.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 4%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Lasya Chintalacheruvu
0
Reputation points
answered
2026-10-12T04:47:10.8633333+00:00
AI answer
1 answer
Azure for Students Academic Verification Error: Email Already Used This Year
Hello Microsoft Support Team and Community, I am a B.Tech student trying to activate Microsoft Azure for Students using my official college email address. However, when I try to complete the Academic Verification process, I receive the following error…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,169 questions
asked
2026-10-12T04:23:40.7566667+00:00
Lasya Chintalacheruvu
0
Reputation points
answered
2026-10-12T04:24:23.44+00:00
AI answer
1 answer
ACS Email retirement: Can a pre-provisioned resource be moved to a new customer's subscription after 23 October 2026?
We use Azure Communication Services (ACS) Email in a platform that provisions and manages infrastructure through Terraform. As part of Microsoft's ACS retirement announcement, we understand that new customers cannot sign up for retiring ACS services from…
Azure Communication Services
Azure Communication Services
An Azure communication platform for deploying applications across devices and platforms.
1,838 questions
asked
2026-10-12T04:17:05.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 3%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESA%3C/text%3E%3C/svg%3E)
Subhasri, Angara (VWITS India I-DI-C)
0
Reputation points
answered
2026-10-12T04:18:05.35+00:00
AI answer
1 answer
Authenticator does not let me log in
My authenticator app is asking me to open my authenticator app to login
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,844 questions
asked
2026-10-12T02:13:21.2166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 8%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFO%3C/text%3E%3C/svg%3E)
Franc Ortega
0
Reputation points
answered
2026-10-12T02:13:59.31+00:00
AI answer
1 answer
Can't activate Azure for Students — "You're not eligible for an Azure free account"
Hi everyone! I'm a student at Igor Sikorsky Kyiv Polytechnic Institute in Ukraine, and I'm trying to activate Azure for Students using my university email. However, every time I try to register, Microsoft asks me to set up multi-factor authentication…
Azure | Azure Training
Azure | Azure Training
Training: Instruction to develop new skills.
3,371 questions
asked
2026-10-12T01:26:14.87+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 78%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Володимир Грачов
0
Reputation points
answered
2026-10-12T01:26:54.54+00:00
AI answer
1 answer
Subscription has expired
the MS Office suite, which i had purchased, has stopped working. It says my subscription has expired. However, I didn't have a subscription - I bought the suite years ago. what is the problem?
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,677 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 92%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEL%3C/text%3E%3C/svg%3E)
1 answer
payment decline
I have two payment orders, but whenever I try to make the payment, it fails and displays the following error message: Processing payment “Your payment of ₹101.54 on 10/11/2026 could not be processed. Please try again or try again with a different payment…
Cost Management
Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
5,169 questions
asked
2026-10-11T11:43:05.4533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 23%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
sandip
0
Reputation points
commented
2026-10-11T22:56:45.03+00:00
kagiyama yutaka
5,755
Reputation points
1 answer
blocked from commenting on community
Please give me commenting access on community I,m blocked out
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,708 questions
asked
2026-10-11T21:47:16.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 80%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENP%3C/text%3E%3C/svg%3E)
Nova Pope
0
Reputation points
edited the question
2026-10-11T22:55:39.4066667+00:00
Gérard Oomens
133.8K
Reputation points
Volunteer Moderator
1 answer
MFA issue with Azure CLI
I am logging in for the first time using Azure CLI and it keeps failing after the security code is entered on the browser. Message: "your sign-in was successful but you don't have permission to access this resource". I am the owner of the…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
30,977 questions
asked
2026-10-11T22:52:54.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 98%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKG%3C/text%3E%3C/svg%3E)
Kumar Gaurav
0
Reputation points
answered
2026-10-11T22:53:10.1066667+00:00
AI answer
1 answer
Fail to create Static Web App
Creating web app connected to GitHub. Get this when committing: The content server has rejected the request with: BadRequest Reason: No matching Static Web App was found or the api key was invalid. Troubleshooting so far: Static Web App recreated …
Azure Static Web Apps
Azure Static Web Apps
An Azure service that provides streamlined full-stack web app development.
1,506 questions
asked
2026-10-11T18:47:11.6433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 72%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBS%3C/text%3E%3C/svg%3E)
Bobby Stewart
0
Reputation points
commented
2026-10-11T22:29:03.19+00:00
kagiyama yutaka
5,755
Reputation points
1 answer
unable to complete Azure for students verification
Hello Microsoft Azure Support Team, I am trying to activate my Azure for Students subscription using my personal Microsoft account and my university email for academic verification. After completing the email verification, clicking “Start free” still…
Community Center | Not monitored
Community Center | Not monitored
Tag not monitored by Microsoft.
58,708 questions
asked
2026-10-11T21:49:12.9333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(19.2, 90%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Mai Mohamed
0
Reputation points
edited the question
2026-10-11T21:54:42.9066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 15%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jack-Bu
7,310
Reputation points Microsoft External Staff
Moderator