Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,818 questions
1 answer
New phone, old verification accounts gone
I switched to a new iPhone and reinstalled Microsoft Authenticator, but my Roblox verification account and six-digit codes are no longer showing up. I need help restoring my previous Authenticator account or recovering my backed-up verification codes. I…
Microsoft Security | Microsoft Authenticator
asked
2026-11-05T22:47:01.0066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 3%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMS%3C/text%3E%3C/svg%3E)
Marley Skahl
0
Reputation points
answered
2026-11-05T22:48:03.97+00:00
AI answer
1 answer
Microsoft Home Office 2024 saving issues
I purchased Microsoft Home Office 2024 in 2024 and it has worked fine until yesterday when it suddenly will no longer allow me to save files or generate new ones. What happened? What do I need to do to fix this problem? I need to do some work!
Microsoft 365 and Office | Word | For home | Other
Microsoft 365 and Office | Word | For home | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
747 questions
asked
2026-11-05T21:36:30.3533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 72%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Marla Brownlee
0
Reputation points
commented
2026-11-05T22:09:30.1833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 70%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EE%3C/text%3E%3C/svg%3E)
Estrella721
47,660
Reputation points
Independent Advisor
1 answer
My application for MS Foundry on milestone 2 was declined
Hello, could you please help me understand how to raise a ticket to Microsoft Foundry so that I could get more details about why I got declined for milestone 2 and what I can do to reapply? I just got an email they can't verify my business and that's…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,882 questions
asked
2026-11-05T22:03:27.33+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 15%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEA%3C/text%3E%3C/svg%3E)
Evgeny Avdanin
0
Reputation points
answered
2026-11-05T22:04:22.23+00:00
AI answer
1 answer
microsoft word account
I'm locked out of my account which doesn't expire until the end of Dec., 2026. How can I get back into my account?
Microsoft 365 and Office | Word | For home | Other
Microsoft 365 and Office | Word | For home | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
747 questions
asked
2026-11-05T20:44:37.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 2%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMC%3C/text%3E%3C/svg%3E)
Marian Cohen
0
Reputation points
commented
2026-11-05T21:28:30.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
90,560
Reputation points
Independent Advisor
1 answer
Error 715-123420 on Microsoft for Startups subscription — RTFP unblock request for Azure AI Foundry
Hello Microsoft Team, We are a Microsoft for Startups company unable to deploy GPT-6 models on our Azure AI Foundry resource. Every new deployment fails immediately with HTTP 400 error 715-123420 ("Our system has detected this request as unusual…
Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
5,123 questions
asked
2026-11-05T19:19:26.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 17%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPM%3C/text%3E%3C/svg%3E)
Paul Marc
0
Reputation points
commented
2026-11-05T21:02:14.0266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 1%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGG%3C/text%3E%3C/svg%3E)
Ganesh Gurram
7,650
Reputation points Microsoft External Staff
Moderator
1 answer
gamepass fail
tried to redeem free trial of xbox gamepass and it failed then disappeared
Windows for home | Windows 11 | Gaming
5,532 questions
asked
2026-11-05T20:59:22.1+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 98%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBT%3C/text%3E%3C/svg%3E)
Bo T
0
Reputation points
answered
2026-11-05T20:59:39.9366667+00:00
AI answer
1 answer
Compromised Microsoft Account – Original Email Address Removed
Hello My Microsoft account was compromised by an unauthorised person. The original sign-in email address associated with my account was ******@gmail.com. However, the attacker appears to have changed or removed this email address and replaced it with…
Microsoft Security | Microsoft Identity Manager
Microsoft Security | Microsoft Identity Manager
A tool for managing user identities, credentials, and access across on-premises and cloud environments
1,583 questions
asked
2026-11-05T20:43:35.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 67%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVC%3C/text%3E%3C/svg%3E)
Vinicius Cassimiro
5
Reputation points
answered
2026-11-05T20:44:54.3433333+00:00
AI answer
1 answer
Recurring charge
I see a recurring xbox fee that i never signed up for - Help!
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,023 questions
asked
2026-11-05T20:37:49.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 85%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Michelle Balmer
0
Reputation points
answered
2026-11-05T20:38:23.4+00:00
AI answer
1 answer
Connection issue between Azure and UDM Pro using S2S VPN
Hello, I have setup a virtual network, virtual network gateway, public ip address, local network gateway and connection. But for some reason my S2S still shows Not connected. Can I get some support to check what am I doing wrong? Thanks, Sumeet
Azure VPN Gateway
Azure VPN Gateway
An Azure service that enables the connection of on-premises networks to Azure through site-to-site virtual private networks.
2,205 questions
asked
2026-10-05T20:50:44.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 98%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESL%3C/text%3E%3C/svg%3E)
Sumeet Lopes
0
Reputation points
commented
2026-11-05T20:37:57.3266667+00:00
Sumeet Lopes
0
Reputation points
1 answer
Authenticator app does not work for my one drive
my authenticator app on my phone stopped working and it is not giving me the code to access one drive.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,818 questions
asked
2026-11-05T20:32:34.0166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(83.2, 80%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
Amila Salihbasic
0
Reputation points
answered
2026-11-05T20:32:51.9933333+00:00
AI answer
1 answer
My account was hacked. I've taken some steps but they seem to have access still.
My account was hacked. They have done things like got me banned in Apex, logged in to all the accounts i had in my password manager. They are also adding apps to my microsoft account. How do i lock down my account? They added a 2fa (how did they do…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,818 questions
asked
2026-11-05T19:55:47.02+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 37%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EFO%3C/text%3E%3C/svg%3E)
Forrest OLeary
0
Reputation points
commented
2026-11-05T20:32:51.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 27%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EL%3C/text%3E%3C/svg%3E)
LordsPies
0
Reputation points
1 answer
Azure AI Search SharePoint indexer fails with a generic "Bad Request" when an index with a sharepointSiteUrl field receives more than 5 distinct site URLs
We use Azure AI Search (API 2026-08-01-preview) with the SharePoint in Microsoft 365 indexer. ACL ingestion is on, including SharePoint groups support: sharePointConnectorAppRegistration and a SharePointSiteUrl field with sharepointSiteUrl: true.…
Azure AI Search
Azure AI Search
An Azure search service with built-in artificial intelligence capabilities that enrich information to help identify and explore relevant content at scale.
1,604 questions
asked
2026-11-05T20:19:33.7033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 80%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETH%3C/text%3E%3C/svg%3E)
Taylor Hawkins
0
Reputation points
answered
2026-11-05T20:20:58.9+00:00
AI answer
1 answer
Azure AI Search SharePoint ACL query fails with HTTP 404 "User cannot be found" for the whole index when the querying user is not in a site's user list
We use Azure AI Search (API 2026-08-01-preview) with the SharePoint indexer and ACL ingestion, including SharePoint groups support: sharePointConnectorAppRegistration and a SharePointSiteUrl field with sharepointSiteUrl: true. Documents are chunked with…
Azure AI Search
Azure AI Search
An Azure search service with built-in artificial intelligence capabilities that enrich information to help identify and explore relevant content at scale.
1,604 questions
asked
2026-11-05T20:12:51.0633333+00:00
Taylor Hawkins
0
Reputation points
answered
2026-11-05T20:14:07.2366667+00:00
AI answer
1 answer
In Word, renumbering existing footnotes
Footnotes in my document did not remain sequential after removing a section of text with footnotes in it. I tried to follow the instructions in "Renumbering existing footnotes," but the "Go to Insert> Footnote" command is greyed…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
63,024 questions
asked
2026-11-05T16:57:20.6933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(208, 35%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESW%3C/text%3E%3C/svg%3E)
Stephen Warr
0
Reputation points
commented
2026-11-05T19:47:48.1833333+00:00
Stefan Blom
357.2K
Reputation points MVP
Volunteer Moderator
1 answer
Microsoft Account Compromised or Inaccessible.
I previously had a Microsoft account registered with ******@gmail.com, which I used to access Microsoft services, including Microsoft 365 with the purchase of a new laptop and Minecraft. One day, when I opened Microsoft Word, I noticed an exclamation…
Windows for home | Windows 11 | Accounts, profiles, and login
10,490 questions
asked
2026-11-05T19:45:04.9733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 32%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDD%3C/text%3E%3C/svg%3E)
Dev Deep Narayan
0
Reputation points
answered
2026-11-05T19:45:34.49+00:00
AI answer
1 answer
Change local storage/sync location from SSD to HDD
My local storage for OneDrive is currently on my boot SSD drive. I would like to move this to the internal HDD drive. How do I do this?
Microsoft 365 and Office | OneDrive | Other | Windows
Microsoft 365 and Office | OneDrive | Other | Windows
A Microsoft file hosting and synchronization service.
2,044 questions
asked
2026-11-05T19:20:40.8266667+00:00
Charles Kenyon
171.9K
Reputation points
Volunteer Moderator
commented
2026-11-05T19:44:19.0266667+00:00
Charles Kenyon
171.9K
Reputation points
Volunteer Moderator
1 answer
I am billing extra for more than months now
Hi, I am referring to my previous query not solved yet, I want to discontinue the inactive accounts.
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
3,023 questions
asked
2026-11-05T19:11:50.3166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 28.000000000000004%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPR%3C/text%3E%3C/svg%3E)
PAIGHAM ROSHAN
0
Reputation points
commented
2026-11-05T19:33:04.72+00:00
PAIGHAM ROSHAN
0
Reputation points
1 answer
Global admin can't enter Tenant admin center due to MFA issue, need help reset.
Tenant only has 1 global admin, and they are locked out of admin center due to deleting MFA without setting backup. Now cannot access admin center at all and there is no other way to authenticate because it wasn't set up. Need help contacting Data…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,460 questions
asked
2026-04-01T07:15:37.4+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 61%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENC%3C/text%3E%3C/svg%3E)
Napa.C
115
Reputation points
commented
2026-11-05T19:31:10.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 87%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Stephan Höppner
0
Reputation points
1 answer
Event Grid inference workflow returned intermittent HTTP 500
Our Event Grid-triggered model inference failed at <UTC time>. I have the domain endpoint and x-ms-request-id. Can someone from Microsoft look this up in backend telemetry and confirm which regional cluster/deployment stamp handled the request?
Azure Event Grid
Azure Event Grid
An Azure event routing service designed for high availability, consistent performance, and dynamic scale.
523 questions
asked
2026-11-05T19:27:28.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(316.8, 45%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERT%3C/text%3E%3C/svg%3E)
Roakey Tornheim
0
Reputation points
answered
2026-11-05T19:28:32.48+00:00
AI answer
1 answer
Purview - Contextual Summary
We are in the GCC and when we run simulations of auto labeling, I can see that it would apply labels to documents, but some of these are hard to figure out what it thinks matches the SIT. We had been told that when reviewing items in the simulation that…
Microsoft Security | Microsoft Purview
Microsoft Security | Microsoft Purview
A unified data governance solution that helps manage, protect, and discover data across your organization
2,192 questions
asked
2026-11-05T19:26:26.8266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 34%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECP%3C/text%3E%3C/svg%3E)
Cook, Phillip (KPPA)
0
Reputation points
answered
2026-11-05T19:27:48.0866667+00:00
AI answer