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4 answers

I don't see an audio input device

I don't see an input device for speaking or recording. I can add a bluetooth connection but cannot use the inbuilt microphone. I use Windows 11 Pro, Microsoft 365 Family. Any ideas?

Windows for home | Windows 11 | Devices and drivers
asked 2026-02-09T10:40:18.09+00:00
DiederikVanRappard-2788 5 Reputation points
commented 2026-10-15T19:02:14.09+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
1 answer

Exchange default self-signed certificate

In Exchange Server 2019, what is the exact purpose of the default self-signed certificate bound to the Exchange Back End website (port 444)? Is that certificate required for internal Exchange communications, and is it supported to replace it with a…

Exchange | Exchange Server | Management
Exchange | Exchange Server | Management

The administration and maintenance of Microsoft Exchange Server to ensure secure, reliable, and efficient email and collaboration services across an organization.

8,205 questions
asked 2026-10-15T18:59:03.78+00:00
Đức Minh 0 Reputation points
commented 2026-10-15T19:02:06.6266667+00:00
Đức Minh 0 Reputation points
2 answers

I cannot capitalize "t" with my left shift button

when I try to use the left shift to make a capital t nothing happens. Left shift works to capitalize every other letter and right shift works to make a capital t, as does caps lock. I'm on windows 11 and there aren't any updates on my computer. I've…

Windows for home | Windows 11 | Input and language
asked 2026-10-15T04:04:04.7633333+00:00
Sarah Farr 0 Reputation points
commented 2026-10-15T19:01:15.9166667+00:00
Sarah Farr 0 Reputation points
9 answers

Outlook.com and hotmail both use the same login but can't get hotmail email

Installed clean copy of Windows 11. Ran Outlook and it couldn't login to my hotmail account, said it couldn't find it and to create a new account. I had hotmail open on my phone and was getting email. But I created a new outlook account using the…

Outlook | Windows | New Outlook for Windows | For home
asked 2026-09-16T18:11:22.4+00:00
Philr 10 Reputation points
answered 2026-10-15T19:00:04.58+00:00
Stephen Coambes 0 Reputation points
1 answer

microsoft account reinstatement form - request blocked

my microsoft has been repeatedly locked after sharing a few files using the share function in Office 2021 apps (word, excel, etc.). when i try to sign in it sends me to the "Press and hold" captcha, but it just keeps telling me to try again…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-10-15T18:59:08.8633333+00:00
yeshivah gedolah 0 Reputation points
answered 2026-10-15T19:00:03.41+00:00

AI answer

1 answer

I have a case #7110351667

I'm trying to cancel my 365 account. I spoke to jaca (?) today. She gave me a case number 711`0351667. I was trying to cancel a subscription due to the fact that our company was sold. All she needed was a verification code to get the job done. i…

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-10-15T18:58:19.5566667+00:00
Lloyd Dreibelbis 0 Reputation points
answered 2026-10-15T18:59:23.0733333+00:00

AI answer

0 answers

asus zenbook 14 um3406ha-um3406ha touch pad features

A important question, like when i swipe down or right along the border from 3 dots on the touch pad which controls the brightness of the touchpad numbers, calculator opens up automatically and touchpad lighs up even though its off. i dont this is some…

Windows for home | Windows 11 | Settings
asked 2026-10-15T18:58:35.08+00:00
himal kc 0 Reputation points
3 answers

Using SharePoint List as Excel data source

It is nearly 2027 and Microsoft still hasn't figured out a way to create an Excel file using a SharePoint list as a data source. Do I need a third party solution for this?

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-10-14T22:41:20.65+00:00
David Cummins 0 Reputation points
commented 2026-10-15T18:57:33.86+00:00
Ryan-N 16,310 Reputation points Microsoft External Staff Moderator
2 answers

Bluetooth auto connection failure

Hi there, I'm on windows 11 Pro 10.0.26300 Build 26300, I've disabled the Hands-Free Telephony service for my Sony wh-1000xm4 headphones, since in some scenarios audio becomes really bad due to A2DP when using microphone, even if the current in use…

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-14T21:34:52.21+00:00
Salvador 0 Reputation points
answered 2026-10-15T18:57:31.13+00:00
Salvador 0 Reputation points
3 answers

Trouble with both mine and my sons microsoft account

Problem 1: Pairing Forza5 to mine Microsoft-account. Successful on mobilefhone, but in PS5 i was notified that that game was linked to another Microsoft account. How can I find what account it is linked to? Problem 2: My sons Microsoft account,…

Microsoft 365 and Office | Other
asked 2026-02-17T09:00:13.6566667+00:00
Ingrid Uthaug 5 Reputation points
answered 2026-10-15T18:55:21.84+00:00
dillon murphy 0 Reputation points
2 answers One of the answers was accepted by the question author.

How to create a new Global Administrator Account when NONE currently exists

I have already gone through Copilot to see if there is some way to fix this, their final recommendation is to contact someone at Microsoft, which, it seems, cannot be done. We have two (2) existing accounts defined within our domain (CPGAero.com). They…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-09-28T17:38:57.5233333+00:00
Peter Ferraro 0 Reputation points
accepted 2026-10-15T18:54:35.73+00:00
Peter Ferraro 0 Reputation points
2 answers

BitLocker Decryption Stuck at 26.3% on Windows 11 — Error 0x803100d6 When Resuming

Hello, I am experiencing a persistent BitLocker issue on my Windows 11 laptop and would appreciate help resolving it without losing my data. My C: drive has a capacity of 375.73 GB. BitLocker decryption has been stuck for a long time, and the current…

Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked 2026-10-15T18:23:30.2+00:00
Zeeshan Ahmad 0 Reputation points
edited an answer 2026-10-15T18:53:48.84+00:00
Chance Maurice Niyonzima 500 Reputation points Independent Advisor
3 answers

Random Screenshots

Microsoft is taking random screenshots of my works. Help me stop this setting.

Windows for home | Other | Apps
asked 2026-10-13T20:07:08.28+00:00
acavazos 0 Reputation points
edited an answer 2026-10-15T18:53:18.82+00:00
Stefan Blom 354.2K Reputation points MVP Volunteer Moderator
1 answer

Need Help re-connecting withTech Support Connection with Nikita

How to re-establish contact with MS Tech Support while they had control of Win11Pro Case No. 7110346502?

Windows for home | Windows 11 | Recovery and backup
asked 2026-10-15T18:51:19.4766667+00:00
Ruthanne Lazor 0 Reputation points
answered 2026-10-15T18:51:32.99+00:00

AI answer

1 answer

My Microsoft Account hacked in May - blocked, hacker alias added

I was at concert in Chorzow in May 2026. When I returned to Szczecin and started Forza Horizon 6 it said account not found. Xbox app logged me out. Email from Microsoft said password and email changed. Now account is blocked by Microsoft. My Google and…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-15T18:42:50.94+00:00
olololekekek #206 0 Reputation points
edited the question 2026-10-15T18:51:26.98+00:00
Erland Sommarskog 138K Reputation points MVP Volunteer Moderator
1 answer One of the answers was accepted by the question author.

Hardware ID / Reinstallation Activation Failure

Activation fails with error messages such as “The product key is already being used on another device” or error code 0xC004C008. The server remains in an unactivated state after reinstall/reset. Attempts to re‑enter the same product key do not succeed.…

Windows for business | Windows Server | Devices and deployment | Licensing and activation
asked 2026-10-15T14:44:27.6533333+00:00
The IT Guys 25 Reputation points
accepted 2026-10-15T18:51:01.42+00:00
The IT Guys 25 Reputation points
1 answer

Windows 11 for Russia

Hello, I need an ISO image of Windows 11 for Russia. Thank you in advance.

Windows for home | Windows 11 | Install and upgrade
asked 2026-10-15T18:49:35.6266667+00:00
Раяз Салахов 0 Reputation points
answered 2026-10-15T18:50:28.7666667+00:00

AI answer

1 answer One of the answers was accepted by the question author.

Incorrect OU Assignment

The GPO is linked to the wrong Organizational Unit (OU), so the intended devices or users are not affected.

Windows for business | Windows 365 Enterprise
asked 2026-10-15T15:45:09.93+00:00
Kobi 40 Reputation points
accepted 2026-10-15T18:49:57.13+00:00
Kobi 40 Reputation points
1 answer

Why won't my MSN Crossword Puzzle work

I open up my Daily Commuter Crossword, and nothing happens. This happens every time I have to restart my Edge browser

Microsoft Edge | Website issues | Windows 11
asked 2026-10-15T18:49:06.3966667+00:00
Judy 0 Reputation points
answered 2026-10-15T18:49:23.7+00:00

AI answer

1 answer

How to fix external monitor not being detected

please help. My external monitor is connected however the laptop will not detect it? I am using a port that has my monitor and mouse connected, the mouse works fine but the monitor is not detected.

Windows for home | Windows 11 | Display and graphics
asked 2026-08-26T12:23:44.7133333+00:00
Kelly Hutchens Noble 5 Reputation points
commented 2026-10-15T18:47:18.17+00:00
Matthew Katte 0 Reputation points