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1 answer One of the answers was accepted by the question author.

Provide the correct business account associated with our Volume License

Dear Sir, I am unable to access the Microsoft Volume Licensing section because my current login is being blocked with the message stating that consumer accounts without business presence are not supported. Due to this restriction, I am unable to retrieve…

Windows for business | Windows Server | Directory services | Other
asked 2026-10-15T05:33:13.1833333+00:00
accepted 2026-10-17T10:07:28.5433333+00:00
1 answer One of the answers was accepted by the question author.

Unable to deploye Virtual Network for M365 Cloud PC in trial tenant

Hi, I am trying to create azure vnet which I will be using to create provisioning policy for Azure Network connected (ANC) for M365 cloud PC. Its a 1 month E3 free trial. But when I do its throwing policy . I checked it but there are no Azure policies on…

Windows for business | Windows 365 Enterprise
asked 2026-09-20T05:13:48.2633333+00:00
Rajesh Swarnkar 1,261 Reputation points
accepted 2026-10-17T10:04:41.8066667+00:00
Rajesh Swarnkar 1,261 Reputation points
2 answers

Copilot.com subscription

I subscribed for 1 year copilot and Microsoft 360 but I noticed i cant used copilot.com especially starting voice chat, I keep getting daily limit and upgrade?

Microsoft Copilot | Other
asked 2026-10-10T19:03:48.11+00:00
O.I 0 Reputation points
answered 2026-10-17T10:04:06.8933333+00:00
Thomas4-N 22,570 Reputation points Microsoft External Staff Moderator
1 answer

want to cancel Visio license on a personal plan

as above, cannot see how to cancel visio license, please advise

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-10-15T10:59:41.7066667+00:00
Phillip Shaffer 0 Reputation points
commented 2026-10-17T10:00:19.12+00:00
Phillip Shaffer 0 Reputation points
2 answers

OneNote deleting new entries

I've had a Section for years in OneNote. I add notes the existing Section and then close OneNote. When I reopen OneNote the new entries in the Section are there but suddenly disappear. Any suggestions?

Microsoft 365 and Office | OneNote | For home | Windows
asked 2026-10-10T14:40:05.8466667+00:00
Wayne Eckerle 0 Reputation points
answered 2026-10-17T09:58:55.8166667+00:00
Thomas4-N 22,570 Reputation points Microsoft External Staff Moderator
0 answers

Azure for Students – persistent verification error after previous student subscription

Hello everyone, I am having a persistent problem renewing or reactivating my Azure for Students benefits, and I would appreciate any advice on how to resolve it. I previously had access to Azure for Students approximately one year ago using my student…

Azure Cloud Services
Azure Cloud Services

An Azure platform as a service offer that is used to deploy web and cloud applications.

1,027 questions
asked 2026-10-17T09:53:13.8166667+00:00
Zemynion 0 Reputation points
1 answer

Unable to Book the Exam slot

Hi Team, I am trying to book the exam, but getting the below error after entering contact details once submitted seeing this issue. Can you some one help me .

Community Center | Not monitored
asked 2026-10-17T08:00:52.7166667+00:00
HarinathReddy-0616 0 Reputation points
answered 2026-10-17T09:47:18.42+00:00
Gérard Oomens 133.4K Reputation points Volunteer Moderator
1 answer

Usage Limit for Copilot

I do not have a Microsoft 365 subscription. I use Copilot with my personal Microsoft account. I recently began receiving messages that I had reached my usage limit and should upgrade or wait. This had never happened before. I would like to know whether…

Microsoft Copilot | Windows Copilot | Feature
asked 2026-10-17T04:53:06.29+00:00
Indy Hamilton 0 Reputation points
answered 2026-10-17T09:43:02.0833333+00:00
Carl-L 23,620 Reputation points Microsoft External Staff Moderator
2 answers

cannot redeem my Microsoft rewards

I keep trying to redeem my rewards and it does not work. I need someone to walk me thru the process

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,555 questions
asked 2026-09-25T19:58:50.11+00:00
Jim Williams 0 Reputation points
commented 2026-10-17T09:40:55.3566667+00:00
Hussain Nawaz Sami 0 Reputation points
1 answer

Old folders with files are now empty in One Drive when accessed through One Drive App and direct access to One Drive through Internet Explorer

On One Drive I save my files in folders with year/month/party name and then save word or pdf or pics presented for case filing in the court. earlier folders of 2015, 2016, 2017 on the PC were showing folder is empty, When the same folders were access on…

Windows for home | Other | Files, folders, and storage
asked 2026-10-17T04:48:34.5066667+00:00
ADS Jattana 0 Reputation points
answered 2026-10-17T09:37:04.1966667+00:00
Carl-L 23,620 Reputation points Microsoft External Staff Moderator
1 answer

Authenticator not working on my new phone

Hi Team,  I am the sole Global Administrator for this Microsoft 365 business tenant and I am locked out because the Authenticator doesn't work on my new phone. I need the Tenant recovery team to reset FMA for the admin account.  When I try to login to my…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-11T03:21:20.5366667+00:00
Christina Wang 0 Reputation points
commented 2026-10-17T09:36:30.8666667+00:00
Christina Wang 0 Reputation points
1 answer

Subject: Call of Duty Attestation Wizard – AIK Certificate Enrollment Failure on Intel PTT

Hello, I am unable to complete the Call of Duty Attestation Wizard. It reports: “New key failed to be generated. BIOS firmware update recommended.” I have already verified that Secure Boot and TPM 2.0 are enabled and working correctly. I have also…

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-17T03:51:38.1466667+00:00
cheeming 0 Reputation points
answered 2026-10-17T09:31:17.38+00:00
Carl-L 23,620 Reputation points Microsoft External Staff Moderator
2 answers

What version on MacOS is compatible?

Is there a Defender download that is compatible with MacOS Ventura 13.7.8? When I try to install the current download, I see 2 destinations named Macintosh HD. I only have 1 physical disk. The first disk icon shows a yield sign and the message 'not…

Microsoft 365 and Office | Microsoft 365 Defender | For home | MacOS
asked 2026-10-09T23:12:13.2366667+00:00
CHRIS GRINNELL 0 Reputation points
answered 2026-10-17T09:29:59.1766667+00:00
Thomas4-N 22,570 Reputation points Microsoft External Staff Moderator
2 answers

Copilot Chat History Missing After September 2026 Refresh/Migration (Continue with Google vs Microsoft Sign-In)

I am requesting assistance recovering my Copilot chat history following the Copilot refresh/migration that occurred around September 22, 2026. Prior to the update, I had numerous important Copilot conversations saved in my account. When I accessed…

Microsoft Copilot | Other
asked 2026-10-08T01:54:09.4933333+00:00
Jordan Bliss 0 Reputation points
commented 2026-10-17T09:28:30.8933333+00:00
Marta Balado-Gil 0 Reputation points
0 answers

How to fix Windows activate error

My Windows 7 worked for 10 years, and now I receive the message "This copy of Windows is not genuine".

Windows for home | Other | Licensing and activation
asked 2026-10-17T09:27:37.73+00:00
Sandu Marian 0 Reputation points
1 answer

hp mini 400 G9 kan niet opdate ?? zie foto

Windows for home | Windows 11 | Windows update
asked 2026-10-17T08:13:17.4433333+00:00
Alexander Melet 0 Reputation points
edited the question 2026-10-17T09:27:04.07+00:00
DaveM121 (2) 16,755 Reputation points Volunteer Moderator
0 answers

Urgent: Locked out of Copilot account — over a year of work projects inaccessible

I have been using Microsoft Copilot for over a year with my work email address, which is hosted by Google Workspace. Until recently, I was able to access my Copilot account and projects without any problems. Suddenly, Copilot started requiring me to sign…

Microsoft Copilot | Other
asked 2026-10-17T09:20:42.7533333+00:00
Marta Balado-Gil 0 Reputation points
0 answers

Bring Microsoft rewards to Lithuania

I am writing to request that the full Microsoft Rewards App and Xbox ecosystem be properly enabled for players in Lithuania. Currently, Microsoft Rewards is technically supported on the web here, but the Xbox Console Rewards app does not open, and we are…

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

8,555 questions
asked 2026-10-17T09:20:31.3833333+00:00
Ryzas Ryzas 0 Reputation points
2 answers

Audio Mute

Audio is set on mute. Today it will not respond to the click to unmute. So am unable to listen to music or other sound. How can I unmute? Thanks, Alan

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-17T08:47:28.94+00:00
Alan Mycock 0 Reputation points
answered 2026-10-17T09:20:08.1+00:00
DaveM121 939.6K Reputation points Independent Advisor
1 answer

Personalization

Hello.I copy pats from users>packages>local state>assets the wallpapers that appears in lock screen.They are 1920x1080(my laptop have the same ratio,is asus rog g731gv).I choose it as wallpaper display.When choose in …

Windows for home | Windows 11 | Display and graphics
asked 2026-10-17T08:13:54.0566667+00:00
answered 2026-10-17T09:16:51.59+00:00
Paulo GM 73,340 Reputation points Independent Advisor