Microsoft 365 and Office | Word | For home | Other
A family of Microsoft word processing software products for creating web, email, and print documents.
734 questions
1 answer
How to have renewed 365 Family subscription recognize old WORD docs saved on my computer
My husband renewed the 365 Family plan, sent me the invite, I accepted, and the WORD program works in the Cloud -- but it does NOT recognize any previous docs that I saved on my computer (I can use the Cloud for new docs). When I bring up any old doc, a…
Microsoft 365 and Office | Word | For home | Other
asked
2026-10-14T15:07:38.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 4%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
Tami Lehman-Wilzig
0
Reputation points
answered
2026-10-14T15:08:22.21+00:00
AI answer
0 answers
installing activated office 2013 on new laptop
Hello, I have activated Office Standard 2013 MAK licence on my old outdated computer and would like to install this on my new laptop. Please provide step by step guidance
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Microsoft 365 and Office | Install, redeem, activate | Other | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
1,115 questions
asked
2026-10-14T15:08:02.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 91%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Andriy Poremskyy
0
Reputation points
asked
2026-10-14T15:08:02.6766667+00:00
Andriy Poremskyy
0
Reputation points
1 answer
F10 Camera Toggle and Stuck OSD Notification Issue
am experiencing a persistent issue with the camera toggle (F10) on my ASUS Vivobook 16X M1603QA, and I would appreciate your assistance in resolving it. Issue description: When I press F10 to toggle the camera, the on-screen display (OSD) notification…
Windows for home | Windows 11 | Devices and drivers
24,650 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 90%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENA%3C/text%3E%3C/svg%3E)
1 answer
My Developer account is not accessing Sharepoint site
Hi Support Team, My developer access has been activated, and I am able to access the Power Platform successfully. However, I am unable to access SharePoint Online and OneDrive. When I try to open SharePoint, I receive a “Too many redirects…
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
Microsoft 365 and Office | Development | Microsoft 365 Developer Program
A free program from Microsoft that provides developers with the tools, resources, and sandbox environments needed to build solutions for Microsoft 365.
1,003 questions
asked
2026-10-14T15:04:29.1666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 22%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Anuj Gupta
0
Reputation points
answered
2026-10-14T15:06:14.0233333+00:00
AI answer
2 answers
azure sync issue in hybrid deployment
We had an onPrem dynamic distribution group which was deleted, and then a normal onPrem distribution group was created with the same email aliases. Just one of the aliases wont sync to azure, showing error as below. All the other aliases (and there are a…
Exchange | Hybrid management
Exchange | Hybrid management
The administration of a hybrid deployment that connects on-premises Exchange Server with Exchange Online, enabling seamless integration and centralized control.
2,460 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 44%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERL%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 75%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
2 answers
The TCP connection drops after quickly unplugging and replugging the Ethernet cable
My PC is running Windows 10, acting as a TCP client that communicates with a controller functioning as the TCP server. After I quickly unplugged and reconnected the Ethernet cable, the TCP connection was already disconnected, and the system could no…
Windows for business | Windows Client for IT Pros | Networking | Other
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 96%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EP%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(185.6, 36%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETL%3C/text%3E%3C/svg%3E)
3 answers
Microsoft account
Deleted house number and wanted to change to mobile number on my Microsoft account. Unable to do so.
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
26,429 questions
asked
2026-10-14T14:31:38.9+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 5%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
Sandra Knudtson
0
Reputation points
answered
2026-10-14T15:04:10.68+00:00
DaveM121
939.1K
Reputation points
Independent Advisor
0 answers
Data Protection Domain Release
Hi Microsoft Support Team, I'm reaching out as a Microsoft 365 Premium subscriber who urgently needs assistance with a domain‑related mailbox issue that I have been unable to resolve through normal support channels. I have attempted multiple phone…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
19,599 questions
asked
2026-10-14T15:03:53.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 26%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDH%3C/text%3E%3C/svg%3E)
DESMOND HARRIS
0
Reputation points
asked
2026-10-14T15:03:53.45+00:00
DESMOND HARRIS
0
Reputation points
1 answer
Excel 2016 Copy/Paste Issue After KB5002934 Update – Recurrence of Previously Fixed Issue
Hello Microsoft Support Team, Following the installation of the KB5002934 security update released on October 13, 2026, we have encountered copy-and-paste issues in Microsoft Excel 2016 (64-bit) across multiple computers in our organization. Issue…
Microsoft 365 and Office | Excel | For business | Windows
Microsoft 365 and Office | Excel | For business | Windows
A family of Microsoft spreadsheet software with tools for analyzing, charting, and communicating data
21,063 questions
asked
2026-10-14T14:19:12.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 24%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYI%3C/text%3E%3C/svg%3E)
Yiğit Selçuk
0
Reputation points
edited the question
2026-10-14T15:03:37.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
6,880
Reputation points Microsoft External Staff
Moderator
2 answers
Bios doesn't load after entering the Bitlocker Key Code after recovering the code from the Microsoft recovery site. I took a picture of the code and entered exactly as written. I also recorded a video. It responded the code was incorrect. Options?..
I recovered my bitlocker key code from the Microsoft site and entered the number on my laptop. After pressing the enter key it indicates that the number was not correct. I took pictures and video of the code tI got on the Microsoft recovery site to…
Windows for home | Other | Recovery and backup
697 questions
asked
2026-10-13T16:51:27.9233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 49%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELC%3C/text%3E%3C/svg%3E)
Lawrence Carter
0
Reputation points
edited an answer
2026-10-14T15:03:21.8166667+00:00
UMOELWINTUN
5
Reputation points
3 answers
How to fix no reporting after installation of SCOM 2022 UR4?
Reporting categories are present, however no reports exist when selection any of the categories. Selecting Administration/Operations Manager Products, Management Servers, Operations Console, Reporting Servers and Web Servers all show: Update Rollup 4…
System Center Operations Manager
System Center Operations Manager
A family of System Center products that provide infrastructure monitoring, help ensure the predictable performance and availability of vital applications, and offer comprehensive monitoring for datacenters and cloud, both private and public.
1,644 questions
asked
2026-09-11T18:41:17.5166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 17%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAS%3C/text%3E%3C/svg%3E)
anthony strother
586
Reputation points
answered
2026-10-14T15:03:06.1033333+00:00
anthony strother
586
Reputation points
1 answer
Within CaseCatalyst my audio sync is not recognized?
I use CaseCatalyst. My audio sync is not working.
Windows for home | Other | Devices and drivers
6,885 questions
asked
2026-10-14T15:01:13.6566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 65%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
diane goukler
0
Reputation points
answered
2026-10-14T15:01:56.5566667+00:00
AI answer
2 answers
Computer randomly shuts off, including while idle without BSOD
Over the last few months, my computer has been randomly shutting off without a BSOD or any error information. The Event Viewer has been showing a Kernel-Power 41 Error type, but has no information (BugcheckCode 0 and 0 in the rest of the fields). After…
Windows for home | Windows 11 | Performance and system failures
32,608 questions
asked
2026-10-12T01:09:56.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 44%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESD%3C/text%3E%3C/svg%3E)
Shawn Dahlke
0
Reputation points
commented
2026-10-14T15:01:12.6766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 25%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EIB%3C/text%3E%3C/svg%3E)
Ivan B
125.1K
Reputation points
Independent Advisor
4 answers
how to fix Windows 11 Insider Preview Feature Update (26340.9616), 2026-10 .NET Framework Security Update (KB5127694)- 2026-10 .NET Framework Security Update (KB5127694)Download error - 0x80040154
I have been updating Windows for 6 months now, but it fails every time I try to update it. I have went a mile ahead and downloaded a new window program but too it fails to install. I need you to help me with this and help me update Windows. The problem…
Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked
2026-10-14T11:16:03.0666667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 56.00000000000001%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEK%3C/text%3E%3C/svg%3E)
Eric Kasanga
0
Reputation points
answered
2026-10-14T15:00:41.8133333+00:00
CrazyKats
20,095
Reputation points
Volunteer Moderator
3 answers
Copilot chat disappeared
My phone Copilot sessions used to rely on my Google identity token and has all my chat history. My web browser Copilot now forces me into a personal Microsoft account using that exact same Gmail address, which is showing up without my chat history. I am…
Microsoft Copilot | Other
2,280 questions
asked
2026-10-14T04:42:23.2233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 38%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBA%3C/text%3E%3C/svg%3E)
Brennan, Amanda
0
Reputation points
commented
2026-10-14T14:59:37.0333333+00:00
Brennan, Amanda
0
Reputation points
2 answers
i cant open my pdf
i cant open my file that i try to recover and then it says its not there and then i went to downloads and went in by the pdf version and tried to access it but it keeps kicking me out and saying my Microsoft need help
Microsoft Edge | Read PDFs | Windows 10
Microsoft Edge | Read PDFs | Windows 10
Opening and reading PDF files in Microsoft Edge on Windows 10
603 questions
asked
2026-10-14T14:22:18.6266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 18%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
Laiqa Salie
0
Reputation points
answered
2026-10-14T14:59:36.46+00:00
TaoLi
115.9K
Reputation points
Independent Advisor
2 answers
2026-10 .NET Framework Security Update (KB5127694) Install error - 0x800f0922
2026-10 .NET Framework Security Update (KB5127694) Install error - 0x800f0922
Windows for home | Windows 11 | Windows update
15,658 questions
asked
2026-10-14T11:32:39.03+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 6%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Garinas Rogers
0
Reputation points
commented
2026-10-14T14:58:19.0933333+00:00
Ramesh
182.4K
Reputation points
Volunteer Moderator
2 answers
after joing team meeting can not screen sharing
Hi, When join team meeting, I can not share screen sharing to another people, how to check whether I can have permission or not? Thanks.
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Screen sharing
Microsoft Teams | Microsoft Teams for business | Meetings and calls | Screen sharing
Displaying your screen content to others during a Teams meeting or call for collaboration
792 questions
asked
2026-10-14T14:35:36.1033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 11%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHY%3C/text%3E%3C/svg%3E)
Hsu Yao Chang
41
Reputation points
edited an answer
2026-10-14T14:57:48.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 98%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHV%3C/text%3E%3C/svg%3E)
Hin Vo
1,535
Reputation points
Independent Advisor
2 answers
I cannot download games I have purchased through Microsoft store or access my Xbox account through the Xbox account.
For Months now I have tried back and forth to download Hitman Absolution ( A game I purchased) as well as many other game pass games through the Microsoft store on my windows PC. I am fully up to date, reinstalled the Store, Gaming Services, and XBOX app…
Windows for home | Windows 11 | Microsoft Store
3,388 questions
asked
2026-10-12T01:56:54.1166667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 0%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPB%3C/text%3E%3C/svg%3E)
Peyton Brugger
0
Reputation points
commented
2026-10-14T14:57:18.99+00:00
Peyton Brugger
0
Reputation points
2 answers
Frequent Sign In Required For Outlook
I have to sign in every minute or so to use Outlook. I've tried all the steps in help articles. I do I stop this from happening?
Outlook | Windows | New Outlook for Windows | For home
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management
12,165 questions
asked
2026-10-14T12:11:19.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 30%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EME%3C/text%3E%3C/svg%3E)
Mark Etchen
0
Reputation points
answered
2026-10-14T14:56:50.58+00:00
TaoLi
115.9K
Reputation points
Independent Advisor