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Account doesn't exist but exists at the same time

I tried to log in to my microsoft account but it said that "this account doesn't exist" so, weirded out, I tried to make an account with my email and it said that that account already exists, thinking that my account was just bugged I tried to…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-15T12:04:33.6366667+00:00
Constantine 0 Reputation points
accepted 2026-10-15T13:02:51.6933333+00:00
Constantine 0 Reputation points
2 answers

My payment is not on file and need to update

My email is off and I can’t access it because my card on file has expired need to update payment

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-10-15T12:04:25.3066667+00:00
Kasey Denson 0 Reputation points
answered 2026-10-15T12:53:19.38+00:00
SD - IA 181.2K Reputation points Independent Advisor
2 answers

Phone Link will not connect

Why doesn't Phone Link connect? It worked for several weeks on my new laptop then but will not connect now as it cannot find my phone.

Windows for home | Windows 11 | Connect Phone and PC
asked 2026-10-15T11:55:59.1966667+00:00
Timothy Marmalick 0 Reputation points
answered 2026-10-15T12:36:48.1533333+00:00
GsN5034 - IA 78,700 Reputation points Independent Advisor
2 answers

How can I retrieve SharePoint Site Owners, Members, and Visitors (effective user access) in an App-Only scenario without using PowerShell? Are there any Graph API, SDK, Python, or alternative approaches?

Basically I am building a backend tool that needs to display the users who have access to a SharePoint site, specifically the Owners, Members, and Visitors groups. From my understanding, Microsoft Graph can be used to enumerate SharePoint sites, but…

Microsoft 365 and Office | SharePoint | Development
asked 2026-10-15T11:54:28.6333333+00:00
Aditya Ranjan Srivastava 0 Reputation points
edited an answer 2026-10-15T13:11:27.21+00:00
Nam-D 4,410 Reputation points Microsoft External Staff Moderator
2 answers

Sole Global Adm locked out Alternative MFA

I am the only Global Administrator of my company. I can't login to the Microsoft Admin Center or the Teams Premium.I changed phones and no longer have access to my old device or its Microsoft Authenticator registration.I know my account password, but…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-15T11:51:35.0866667+00:00
Vincent Bos 0 Reputation points
commented 2026-10-15T13:26:35.63+00:00
Hin Vo 1,535 Reputation points Independent Advisor
1 answer

outlook SMTP issue

am using a personal Outlook.com email account and trying to send emails from my C# application using MailKit. I am receiving the following error: 535 5.7.139 Authentication unsuccessful, SmtpClientAuthentication is disabled for the Mailbox. My account…

Outlook | Web | Outlook.com | Settings
asked 2026-10-15T11:51:02.4566667+00:00
Ketan Vasava 0 Reputation points
answered 2026-10-15T11:52:06.6366667+00:00

AI answer

1 answer

URGENT: Data lost on Azure Temporary Storage (D:) drive after VM resize

CRITICAL BUSINESS EMERGENCY - DATA RECOVERY REQUESTWe have just performed a virtual machine resize on our VM 'APR-Windows2019' in our Azure Subscription. Unintentionally, critical business data from the last 4 months was stored on the Temporary Storage…

Azure Advisor
Azure Advisor

An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.

774 questions
asked 2026-10-15T11:49:01.0333333+00:00
Rytis 0 Reputation points
answered 2026-10-15T16:55:04.2566667+00:00
Zoha Fatima 515 Reputation points
1 answer One of the answers was accepted by the question author.

Vendor Documentation Describing Immuatability of Log Data

I am looking for Microsoft documentation that explicitly states Entra Audit Logs and Signin Logs data is immuatable, even by Global Administrators. Where can i find that?

Microsoft Security | Microsoft Entra | Microsoft Entra ID
asked 2026-10-15T11:47:03.43+00:00
Mark Shadle - Administrator 0 Reputation points
accepted 2026-10-15T12:16:10.4633333+00:00
Mark Shadle - Administrator 0 Reputation points
1 answer

Il Tasto di inserimento del simbolo Barra Verticale Layout IT, non funziona

Il Dell Latitude 5401 acquistato come ricondizionato da ReMarck.it. Il tasto con il quale devo inserire il simbolo (Barra Verticale) non produce nessun) output. è Problema di Hardware. Il layout ho comprovato ed è italiano. In realtà penso che la…

Windows for home | Windows 10 | Devices and drivers
asked 2026-10-15T11:45:03.3666667+00:00
Rafael Francisco Falcon Cabada 0 Reputation points
answered 2026-10-15T12:17:48.74+00:00
DaveM121 939.2K Reputation points Independent Advisor
1 answer

Urgent – Microsoft 365 Global Administrator MFA Lockout – SyncMesh

Dear Microsoft Support Team, I am contacting you regarding an MFA authentication issue affecting my Microsoft 365 Business administrator account. Company: [Moderator note: Personally Identifiable Information removed] Administrator account: [[Moderator…

Microsoft 365 and Office | Subscription, account, billing | For business | iOS
asked 2026-10-15T11:42:48.51+00:00
DKMeck Sales 0 Reputation points
edited an answer 2026-10-15T14:38:07.02+00:00
Liora 2,595 Reputation points Independent Advisor
1 answer

Sole Microsoft 365 tenant owner has lost Global Admin access and cannot open a support ticket

I am the sole owner of a Microsoft 365 business tenant and the associated custom domain. There are no other users or administrators who can restore my administrator permissions. I can sign in successfully with my existing account, but Microsoft 365 no…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-15T11:41:13.48+00:00
Alex Baker 0 Reputation points
answered 2026-10-15T11:49:54.79+00:00
Jayden-P 3,795 Reputation points Independent Advisor
0 answers

OneDrive Still in Korean Somehow even All my settings are Language & Region on both OneDrive & Accounts are in English(US).

As seen below my $PROFILE on Pwsh still points to Korean (base) PS C:\Bin\Pwsh> echo $PROFILE C:\Users\hyoon\OneDrive\문서\PowerShell\Microsoft.PowerShell_profile.ps1 But I need this in English as too many tasks are confused due to this. All my…

Microsoft 365 and Office | OneDrive | Other | Windows
asked 2026-10-15T11:37:03.77+00:00
AliveKr 0 Reputation points
edited the question 2026-10-15T13:42:32.9333333+00:00
Gérard Oomens 133.3K Reputation points Volunteer Moderator
1 answer

Locked out from mail and Admin console

I think I have forgotten to pay may Subscription as I am currently blocked out of my business mail account. Trying to login to the admin console isn´t possible cause my passwort is failing and I need to reset it. Unfortunately resting is only possible…

Microsoft 365 and Office | Subscription, account, billing | For business | Windows
asked 2026-10-15T11:35:40.1666667+00:00
Jasmin Zimmermann | Physio Eck Pilgerzell 0 Reputation points
commented 2026-10-15T13:13:29.8733333+00:00
Jasmin Zimmermann | Physio Eck Pilgerzell 0 Reputation points
1 answer

Urgent: Microsoft Account Hacked – Lost Access to Minecraft and PC Game Pass

Hello Microsoft Support, I believe my Microsoft account may have been hacked, and I have lost access to it. My original email address is ******@gmail.com. I used this email to receive Microsoft-related messages, including information about my PC Game…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-15T11:32:33.67+00:00
Speedus Eazus 0 Reputation points
answered 2026-10-15T14:51:49.83+00:00
Virginia M 42,465 Reputation points Independent Advisor
1 answer

How do I regain access to my XBOX account?

When i try to sign into my XBOX account, I am met with a screen that tells me to enter the password to an email that i have never seen before so what shall I do?

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-10-15T11:31:11.7966667+00:00
AD✔️ • 0 Reputation points
edited the question 2026-10-15T13:55:11.5166667+00:00
Gérard Oomens 133.3K Reputation points Volunteer Moderator
2 answers

Request to Recover Microsoft 365 License from Former School Account

Hello Microsoft Support, I need help recovering my Microsoft Office license. When I was a student at Al Mawakeb Al Garhoud, my school provided me with a Microsoft 365 license, which I used on my laptop without any issues. I recently reset my laptop, and…

Microsoft 365 and Office | Subscription, account, billing | For education | Windows
asked 2026-10-15T11:29:35.3633333+00:00
Sami Mounajed 0 Reputation points
edited an answer 2026-10-15T11:42:46.0366667+00:00
Aetherin 3,005 Reputation points Independent Advisor
1 answer

Request for Guidance Regarding Microsoft 365 Subscription Refund

Hello, Microsoft Comunity. I subscribed to the Microsoft 365 Premium free trial to help with my university assignments. However, I did not realize that the subscription would automatically renew into a paid plan, and I did not notice any reminder that…

Microsoft 365 and Office | Subscription, account, billing | For home | Android
asked 2026-10-15T11:27:53.62+00:00
alifya 0 Reputation points
answered 2026-10-15T13:12:44.1166667+00:00
Baraniwala Chamali Lalanthi Liyanage 180 Reputation points
1 answer

Microsoft for Startups Business Verification Stuck – $200 Credits – No Document Upload or Support Access

Dear Microsoft for Startups Team, Our company, HUBrobotix AI Technology GmbH, Germany, has joined the Microsoft for Startups program. On October 5, 2026, we received an official Microsoft email inviting us to unlock an additional $5,000 in Azure credits…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,796 questions
asked 2026-10-15T11:24:38.1966667+00:00
Frank Lemm 0 Reputation points
answered 2026-10-15T11:25:36.8466667+00:00

AI answer

1 answer

Could you please help us for viewing the full setup settings for this active promotion

Hi Mircosoft Team, Could you please help us for viewing the full setup settings for this active promotion? It was able to view on the blue bar after I selected an active campaign. Thanks

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

445 questions
asked 2026-10-15T11:22:55.34+00:00
Yat Hang So 0 Reputation points
answered 2026-10-15T11:43:40.61+00:00
MS Advertising - Vahid 580 Reputation points Microsoft External Staff Moderator
1 answer

My Copilot cost balance is still available, but GitHub is showing that I’ve exhausted my usage limit. Could you please check why this is happening and help resolve the issue?

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-10-15T11:20:33.6333333+00:00
Raunak Kumar 0 Reputation points
answered 2026-10-15T11:20:53.64+00:00

AI answer