1,614,599 questions

Sort by: Created
1 answer

Unable to access original account - Need to link MCID to my accessible profile

Forum: Microsoft Credentials Support Area: Profile/MCID Assistance (or Certifications / Missing Certification) Body: State that you completed and passed your Azure exam today, provide your contact email, and mention that you have the Candidate ID and…

Community Center | Not monitored
asked 2026-10-11T17:03:01.7266667+00:00
Deepan G 0 Reputation points
answered 2026-10-11T17:09:17.1466667+00:00
Julian Sharp 45,171 Reputation points
1 answer

Outlook Setup Problem

How do I clear a persistent error message when trying to set up Outlook app on a new laptop? Error message: Microsoft.Exchange.Data.Directory.ADDriverStoreAccessNonLocalException Problem arose after trying to add an iCloud e-mail account with an app…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-10-11T16:55:32.83+00:00
Gay Adam 0 Reputation points
answered 2026-10-12T02:38:18.01+00:00
Chloe-V 13,800 Reputation points Microsoft External Staff Moderator
0 answers

Azure PostgreSQL Flexible Server stuck with SeverBusyWithOtherOperation – Unable to Stop/Restart for 4 Days

Hi, We have an Azure Database for PostgreSQL Flexible Server that has been unable to complete management operations since 8 October 2026. The database itself is fully operational and accepting connections, but Azure refuses to stop or restart it,…

Azure Database for PostgreSQL
asked 2026-10-11T16:53:15.4033333+00:00
Joshua Wood 0 Reputation points
2 answers

How to add already installed apps on to your desktop on a Windows 10 (or 11)

I am trying to add the Photos app onto my desktop on my Windows 10 (or 11 I am not sure which one mine is) but it is not working.

Windows for home | Windows 10 | Desktop, Start, and personalization | Desktop
asked 2026-10-11T16:50:47.6633333+00:00
Person 0 Reputation points
edited an answer 2026-10-11T17:32:51.69+00:00
DaveM121 938.3K Reputation points Independent Advisor
1 answer

Sole Global Admin locked out by MFA – need Data Protection escalation

I am the only Global Administrator of our Microsoft 365 Business tenant. I changed phones and lost access to Microsoft Authenticator, my only MFA method. I could not sign in to my Microsoft 365 Business admin account to write this question, because every…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-11T16:48:25.6466667+00:00
Aykut Yesil 0 Reputation points
edited a comment 2026-10-11T20:26:11.2866667+00:00
Jack-Bu 6,955 Reputation points Microsoft External Staff Moderator
2 answers

how to include my mic and voice input into all writing apps

I'm not able the compose text in any type of writing app (such as Notes) because the mic icon is not shown

Windows for home | Windows 11 | Settings
asked 2026-10-11T16:45:04.6+00:00
John Hardie 0 Reputation points
answered 2026-10-11T17:28:44.8266667+00:00
John Jefferson Doyon 89,550 Reputation points Independent Advisor
1 answer

unable to sign into account online no pin

i guys got a bit of a query from an old friend, shes trying to sign into her microsoft account on-line, but its asking for a pin. she says she hasn't set one up. She signs into windows with a password. She can get her emails on outlook and she's updated…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-11T16:42:31.57+00:00
shawie 1 Reputation point
edited an answer 2026-10-12T01:16:20.35+00:00
Norah-L 11,530 Reputation points Microsoft External Staff Moderator
1 answer

HOW DO I REMOVE THESE PINK BORDERS THEY JUST APPEARED WITHOUT NOTIFICATION

HOW DO I REMOVE THESE PINK BORDERS THEY JUST APPEARED WITHOUT NOTIFICATION

Windows for home | Windows 11 | Display and graphics
asked 2026-10-11T16:39:25.3366667+00:00
Anthony Moran 0 Reputation points
answered 2026-10-11T17:13:08.8266667+00:00
DaveM121 938.3K Reputation points Independent Advisor
1 answer

Computer crashing while gaming need help please

Hi my computer keeps crashing attached is my computers reliability reports if someone could help me fix this i would really appreciate it. Reliability reports.XML

Windows for home | Windows 11 | Performance and system failures
asked 2026-10-11T16:36:33.28+00:00
Jeffery Paulson 1 Reputation point
edited the question 2026-10-11T16:54:17.1666667+00:00
Jeffery Paulson 1 Reputation point
1 answer

Authenticator does not give code

When trying to connect to Microsoft team I give my e mail then I am asked to enter the code from the Authenticator. But I have nothing on it except a password which is too long. And I am blocked ! Thank you

Microsoft Security | Microsoft Authenticator
asked 2026-10-11T16:33:03.5133333+00:00
jp collette 0 Reputation points
answered 2026-10-11T16:33:45.4566667+00:00

AI answer

1 answer

OneDrive: "Copy Link" changes files from Private to Shared and creates default "Anyone with the link" access

I’m looking for clarification on OneDrive sharing information behaviour and whether what I am seeing is expected. I originally became aware of this issue when I was trying to print Word documents from the OneDrive iPad app.. While working with the…

Microsoft 365 and Office | OneDrive | For home | Other
asked 2026-10-11T16:21:06.0533333+00:00
Willow 0 Reputation points
answered 2026-10-12T01:00:48.7266667+00:00
Ian-T 13,775 Reputation points Microsoft External Staff Moderator
1 answer

Unable to view my O365 subscription

I have a subscription for O365 that renewed in Jul 26 and payment was taken. I don't have access to any O365 products and neither of my e-mail accounts reflect the subscription. What do I do?

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-10-11T16:16:52.45+00:00
Lisa 0 Reputation points
answered 2026-10-11T16:52:16.9533333+00:00
DaveM121 938.3K Reputation points Independent Advisor
2 answers

troubleshooting not helping with bluetooth.

After windows update I'm longer able to use my bluetooth speaker it's been three days and not matter how many time I've used the troubleshoote it has not help me.

Windows for home | Windows 11 | Devices and drivers
asked 2026-10-11T16:09:23.1333333+00:00
Annie Chester 0 Reputation points
answered 2026-10-11T19:34:46.4133333+00:00
Ferdinand Nanalig 33,415 Reputation points Independent Advisor
2 answers

Locked out of Microsoft Account - Lost Password and Deleted Authenticator App

ello Microsoft Support, I am writing to request assistance with recovering my Microsoft account. I have forgotten my password and, unfortunately, I accidentally deleted my account from the Microsoft Authenticator app. Because of this, I am completely…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-10-11T16:09:18.86+00:00
Irakli Giorgobiani 0 Reputation points
edited the question 2026-10-11T18:15:56.67+00:00
Jack-Bu 6,955 Reputation points Microsoft External Staff Moderator
0 answers

Cannot generate Passkey

I have never been able to add a passkey, I always receive the attached IMG_3764.pngerror message. I’ve checked my settings, updates, etc. and can’t figure out why this is happening. Please advise, Sandy

Microsoft Security | Microsoft Authenticator
asked 2026-10-11T16:07:03.77+00:00
Sandy Butts 0 Reputation points
1 answer

Error on Word

When I bring up a document a window appears indicating that "Word has run into an error". A button stating "repair now" appears. I selected that button however, nothing has been repaired or corrected. I cannot open any of my word…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-11T15:56:48.58+00:00
Karen Plucinski 0 Reputation points
answered 2026-10-11T15:57:25.1633333+00:00

AI answer

0 answers

Verify Bussiness missing after domain update

Hi, I have a startup account and got the initial 1000$ credits. However, after updating the domain in the account, the verify bussiness option is unavailable and says "login with eligible account", I have raised multiple requests to MS but no…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,781 questions
asked 2026-10-11T15:55:14.84+00:00
Rakesh Sharma 0 Reputation points
edited the question 2026-10-11T16:20:51.6866667+00:00
Ruwim.B 6,995 Reputation points Volunteer Moderator
1 answer

My Microsoft account got hacked by this email: pa*****@bibimail.net and i had my minecraft account on it

Hi, its stressful to say that my minecraft microsoft account just got hacked and I build and record content for a living. I need to get this account back. Also i also had the recovery code and when i try to use it i get an error stating that this code is…

Windows for home | Windows 11 | Gaming
asked 2026-10-11T15:52:07.7933333+00:00
Zain Raza 0 Reputation points
answered 2026-10-11T16:09:59.9133333+00:00
CrazyKats 20,010 Reputation points Volunteer Moderator
1 answer

redeem family 365 key fails at step 4

Step 4 , recurring billing , of redemption of Family 365 key fails

Microsoft 365 and Office | Other
asked 2026-10-11T15:51:06.76+00:00
clive stephens 0 Reputation points
commented 2026-10-11T16:54:27.65+00:00
DaveM121 938.3K Reputation points Independent Advisor
2 answers

No microphone setting on my microsoft teams

I select the gear and there is no setting at all for a microphone.

Microsoft Teams | Microsoft Teams for business | Meetings and calls | Audio and video
asked 2026-10-11T15:48:46.9466667+00:00
martha schultz 0 Reputation points
edited an answer 2026-10-11T16:06:40.3466667+00:00
Elena-VH 2,130 Reputation points Independent Advisor