8,789 questions
1 answer
how to fix my device location
Location is always turning off on OLG forcing me to go back and try to set OLG up with an Ontario location
Windows for home | Windows 11 | Security and privacy
asked
2026-10-11T21:08:14.1966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(70.4, 52%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGH%3C/text%3E%3C/svg%3E)
Greg Himpfen
0
Reputation points
answered
2026-10-11T21:08:27.68+00:00
AI answer
1 answer
Authenticator app usage
I need help accessing Authenticator app usage on my pc
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,610 questions
asked
2026-10-11T20:31:57.25+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(124.80000000000001, 46%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Rich Cancilla
0
Reputation points
answered
2026-10-11T20:32:09.4166667+00:00
AI answer
1 answer
Repeated BSODs and automatic restarts during cold boot – ASUS TUF Gaming A15 FA506NF
Dear Microsoft Support Team, I am contacting you for technical assistance with a persistent Windows startup problem on my ASUS TUF Gaming A15 FA506NF laptop. I have been troubleshooting this issue for several weeks, but the problem continues despite…
Windows for home | Windows 11 | Performance and system failures
32,595 questions
asked
2026-10-11T20:19:09.3866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 39%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZI%3C/text%3E%3C/svg%3E)
Zaineb Ismail
0
Reputation points
answered
2026-10-11T20:20:04.7+00:00
AI answer
1 answer
Can I change my microsoft account on my xbox?
Growing up I have always used my dads xbox account because I was a minor at the time. I got my own xbox and used his account because that's where all my previous data was. For the past few months, I have spent my own money on games and add ons. Is it…
Windows for home | Other | Gaming
4,414 questions
asked
2026-10-11T20:06:57.1633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(147.20000000000002, 21%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELA%3C/text%3E%3C/svg%3E)
Lexa Anderson
0
Reputation points
answered
2026-10-11T20:07:05.2366667+00:00
AI answer
1 answer
**Subject: Missing OneDrive files across all devices despite OneDrive restoration**
I have a serious problem with missing files in my OneDrive account. Folders containing photographs previously uploaded to OneDrive are now empty or their contents are missing. I have checked using several different browsers, operating systems and an…
Microsoft 365 and Office | OneDrive | For home | Windows
Microsoft 365 and Office | OneDrive | For home | Windows
A Microsoft file hosting and synchronization service.
16,260 questions
asked
2026-10-11T18:45:34.4366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 42%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOG%3C/text%3E%3C/svg%3E)
Ola Gabrielsson
0
Reputation points
answered
2026-10-11T18:45:48.5733333+00:00
AI answer
1 answer
Unable to access Azure for Students — academic verification error
Hello Microsoft Support, I am a college student in India trying to activate Azure for Students to learn cloud computing and build academic projects. When I try to verify my academic status, I receive this error: “You do not have access. Sorry but our…
Azure Cloud Services
Azure Cloud Services
An Azure platform as a service offer that is used to deploy web and cloud applications.
1,011 questions
asked
2026-10-11T18:34:09.1866667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 79%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDG%3C/text%3E%3C/svg%3E)
D.Gugan
0
Reputation points
answered
2026-10-11T18:34:22.9+00:00
AI answer
1 answer
Microsoft Bookings Glitch with Time Off
We have a guest user that is provided a service that is bookable through Microsoft Bookings. This user has a GMail account and not one of our orgs emails. She is not available to start receiving bookings until 10/31 so I added a Time Off for her.…
Microsoft 365 and Office | Other
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
9,320 questions
asked
2026-10-11T18:14:23.24+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 6%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
Megan Miranda
0
Reputation points
answered
2026-10-11T18:14:39.42+00:00
AI answer
1 answer
IMPORTING ERRORS
ERROR IMPORT MESSAGE: We couldn't reach your device - this is the error message I get. I am trying to import ALL files and images from my iPhone to my laptop computer. How can I eliminate this error and import without problems?
Windows for home | Windows 10 | Connect Phone and PC
1,729 questions
asked
2026-10-11T17:59:56.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 2%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Rodney Smith
0
Reputation points
answered
2026-10-11T18:00:08.16+00:00
AI answer
1 answer
Unable to log into my main groupme account
I have multiple groupme accounts and I can only access one of them. I was logged out of the main one that I use and every time i try to reset the password and get back in, it takes me to my old account. how do I get back to the main one that I use.
Outlook | Web | Outlook.com | Account management, security, and privacy
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
25,089 questions
asked
2026-10-11T17:50:18.83+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 28.000000000000004%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDE%3C/text%3E%3C/svg%3E)
DeFusco, Ella Marie
0
Reputation points
answered
2026-10-11T17:50:53.8566667+00:00
AI answer
1 answer
An MS update to Windows 11 broke my use of Outlook Classic and iCloud. I used Copilot but couldn't get it fixed. I need expert support.
Windows does not recognize my Outlook Classic profile when I try to reload Contacts and Calendars from iCloud. I used Copilot for many hours and then tried GROK to help me fix the problem. Nothing they helped me with fixed this problem. I need expert…
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,851 questions
asked
2026-10-11T17:42:24.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 78%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Thomas Dunlap
0
Reputation points
answered
2026-10-11T17:42:39.61+00:00
AI answer
1 answer
Changing Payments Methode Give me a Error
Hi, I recently pre-ordered a Surface Spark laptop using my PayPal account. When I was charged, my bank blocked the transaction. After I approved the payment with my bank, Microsoft asked me to update my payment method so the transaction could go through.…
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,919 questions
asked
2026-10-11T17:38:18.4633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 49%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETJ%3C/text%3E%3C/svg%3E)
Tommy-James Tremblay
0
Reputation points
answered
2026-10-11T17:38:32.25+00:00
AI answer
1 answer
Outlook duplicate contacts
working in Classic Outlook, how do I remove / merge many duplicate contacts
Outlook | Windows | Classic Outlook for Windows | For home
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
32,851 questions
asked
2026-10-11T17:25:25.3733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 57.00000000000001%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
Rick Wittenburg
0
Reputation points
answered
2026-10-11T17:25:39.4033333+00:00
AI answer
1 answer
Tbsi_GetDeviceInfo / TPM_DEVICE_INFO output schema, initialization, compatibility and side-effect contract
We are reviewing the documented contract for one possible future metadata-only call to Tbsi_GetDeviceInfo, without opening a TBS context or submitting TPM commands. This is a documentation clarification request, not a request to run diagnostics. The…
Windows development | Windows API - Win32
3,055 questions
asked
2026-10-11T16:01:42.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 84%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMJ%3C/text%3E%3C/svg%3E)
Matthew Johnson
0
Reputation points
commented
2026-10-11T17:15:13.32+00:00
Matthew Johnson
0
Reputation points
1 answer
Authenticator app not receiving code
I wanted to sign in into my office Outlook mail, the mail sent code to be inputted in Authenticator and the authenticator is not responding. Authenticator also requested for sign in which i did and it's gave me a code to enter in Authenticator whereas am…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,610 questions
asked
2026-10-11T17:12:02.75+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(179.20000000000002, 89%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EOL%3C/text%3E%3C/svg%3E)
Olanrewaju Lateef
0
Reputation points
answered
2026-10-11T17:12:18.51+00:00
AI answer
1 answer
Computer crashing while gaming need help please
Hi my computer keeps crashing attached is my computers reliability reports if someone could help me fix this i would really appreciate it. Reliability reports.XML
Windows for home | Windows 11 | Performance and system failures
32,595 questions
asked
2026-10-11T16:36:33.28+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 34%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJP%3C/text%3E%3C/svg%3E)
Jeffery Paulson
1
Reputation point
edited the question
2026-10-11T16:54:17.1666667+00:00
Jeffery Paulson
1
Reputation point
1 answer
Authenticator does not give code
When trying to connect to Microsoft team I give my e mail then I am asked to enter the code from the Authenticator. But I have nothing on it except a password which is too long. And I am blocked ! Thank you
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,610 questions
asked
2026-10-11T16:33:03.5133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(259.20000000000005, 50%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJC%3C/text%3E%3C/svg%3E)
jp collette
0
Reputation points
answered
2026-10-11T16:33:45.4566667+00:00
AI answer
1 answer
My Microsoft account got hacked by this email: pa*****@bibimail.net and i had my minecraft account on it
Hi, its stressful to say that my minecraft microsoft account just got hacked and I build and record content for a living. I need to get this account back. Also i also had the recovery code and when i try to use it i get an error stating that this code is…
Windows for home | Windows 11 | Gaming
5,433 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(166.4, 57.99999999999999%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EZR%3C/text%3E%3C/svg%3E)
1 answer
Error on Word
When I bring up a document a window appears indicating that "Word has run into an error". A button stating "repair now" appears. I selected that button however, nothing has been repaired or corrected. I cannot open any of my word…
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,881 questions
asked
2026-10-11T15:56:48.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(160, 16%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
Karen Plucinski
0
Reputation points
answered
2026-10-11T15:57:25.1633333+00:00
AI answer
1 answer
My surface laptop won't recognize my earpods
I disconnected, then re-connected, restarted my laptop. nothing. the earpods are all charged and sitting right next to my laptop.
Surface | Surface Laptop | Sound and camera
278 questions
asked
2026-10-11T15:47:17.3433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 17%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
k w
0
Reputation points
answered
2026-10-11T15:47:27.9466667+00:00
AI answer
1 answer
if someone hacked me and changed my username to something bad how do i change it back and get my account back
it happened yesturday wi was changing my password to my awccount in that time frame someone hacked my account changed my username to Freekee_fang1 my previous name was Rex_ex i got my account back but i still need to change the username becuase it is…
Windows for home | Windows 10 | Gaming
10,468 questions
asked
2026-10-11T15:36:19.79+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 96%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBN%3C/text%3E%3C/svg%3E)
Bwembya Ng'andu
0
Reputation points
answered
2026-10-11T15:37:12.8866667+00:00
AI answer