Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,318 questions
1 answer
I'm paying for two subscriptions. How do I fix that?
Paid $70.34 on 3/27/26 and $108.24 for the normal annual subscription on 6/8/2026. How do I cancel one of them? Norma Warner
Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked
2026-06-16T21:23:57.5366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 60%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENW%3C/text%3E%3C/svg%3E)
Norma Warner
0
Reputation points
commented
2026-10-07T19:24:43.6733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(108.80000000000001, 22%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENS%3C/text%3E%3C/svg%3E)
Noxaj1985 sigma
0
Reputation points
1 answer
Why sas copilot's so called upgrade wiped all of my saved chats?
Where have all of my saved conversation in Chrome gone? I only used the desktop version as desktops have real keyboards and zombie finger isn't a problem. I am not interested in any mobile apps, or renting MS Office. Win 10, Copilot from Bing.com was…
Bing | Bing Apps | Search from Apps
Bing | Bing Apps | Search from Apps
Mobile and desktop apps that bring Bing’s search, discovery, and personalization features to users across devices.Search from Apps - The ability to create a query for information directly within applications, enhancing productivity and efficiency.
61 questions
asked
2026-10-07T19:18:21.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 84%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPW%3C/text%3E%3C/svg%3E)
Peter Welsh (24005694)
0
Reputation points
commented
2026-10-07T19:21:25.2733333+00:00
Peter Welsh (24005694)
0
Reputation points
1 answer
I have account issues.
I have questions regarding my account. I need a live agent to call me.
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 and Office | Subscription, account, billing | Other | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
2,919 questions
asked
2026-10-07T17:56:26.34+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 53%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
John Barrett
0
Reputation points
commented
2026-10-07T18:32:09.12+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(294.40000000000003, 86%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJJ%3C/text%3E%3C/svg%3E)
John Jefferson Doyon
89,550
Reputation points
Independent Advisor
1 answer
Can't redeem points and support hasn't responded in a month
I haven't been able to redeem my points for about 2 months now and I've reached out to support awhile ago just to get no response. It's been over a month and I still haven't gotten any updates. I've followed up on my emails and don't know what to do.…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,522 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 50%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELW%3C/text%3E%3C/svg%3E)
1 answer
Artifact Signing - Identity validation email verification never received (2 attempts, different email addresses)
I've submitted two Public Trust identity validation requests for Artifact Signing (organization "PURA COMPETÊNCIA - SISTEMAS INFORMÁTICOS, UNIPESSOAL LDA"), and in both cases the portal shows "Conclua a verificação de e-mail"…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,415 questions
asked
2026-10-07T17:36:36.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 97%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDC%3C/text%3E%3C/svg%3E)
David Cordeiro
0
Reputation points
commented
2026-10-07T17:37:37.66+00:00
David Cordeiro
0
Reputation points
1 answer
Azure Artifact Signing Organization Identity Validation Stuck at “Action Required”
Azure Artifact Signing organization identity validation stuck at Action Required I created an Organization identity validation for Azure Artifact Signing. The status changed to Action Required and I completed the requested Microsoft Verified ID identity…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,415 questions
asked
2026-10-07T16:13:52.0933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 38%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBL%3C/text%3E%3C/svg%3E)
BRIAN LAVERENTZ
0
Reputation points
answered
2026-10-07T16:14:05.19+00:00
AI answer
1 answer
Microsoft Authenticator Code Issue
Now it is working. No problem. I wasn't being able to sign in to Microsoft account.
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,610 questions
asked
2026-10-07T14:53:58.3766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Anonymous
edited the question
2026-10-07T15:47:05.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 19%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
simo-k
96,720
Reputation points
Volunteer Moderator
1 answer
Can a document library or the subfolder be a reference in Copilot Notebook?
I'm experiencing an issue with Copilot Notebooks. When I use the Add Link option and provide a link to a SharePoint document library or folder, the Notebook does not return any results. In contrast, referencing the entire SharePoint site or an individual…
Microsoft Copilot | Other
2,259 questions
asked
2026-10-07T15:21:51.58+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 36%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVT%3C/text%3E%3C/svg%3E)
Vlad Talyanskiy
21
Reputation points
answered
2026-10-07T15:22:07.3233333+00:00
AI answer
1 answer
How can I download my scorecard for microsoft examination which i was unable to pass,I am not able to get it under transcript
How can I download my scorecard for microsoft examination which i was unable to pass,I am not able to get it under transcript
Microsoft Teams | Microsoft Teams for business | Other
Microsoft Teams | Microsoft Teams for business | Other
Additional features, settings, or issues not covered by specific Microsoft Teams categories
21,204 questions
asked
2026-10-07T14:42:17.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 70%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES7%3C/text%3E%3C/svg%3E)
SNEHASANTHOSH-7077
0
Reputation points
edited the question
2026-10-07T14:45:22.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(310.4, 15%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDV%3C/text%3E%3C/svg%3E)
Daniel-Vo
6,710
Reputation points Microsoft External Staff
Moderator
1 answer
Unable to access Microsoft Credentials - Circular Issue
Unable to access Microsoft Credentials Support because Engage Center reports my account as locked Hello, I need assistance with a Microsoft Credentials issue. I need to recover three Microsoft certifications — AZ-900, DP-900 and PL-300 — that are…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,331 questions
asked
2026-10-07T14:29:48.38+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 85%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EQT%3C/text%3E%3C/svg%3E)
QUATRE Thierry
0
Reputation points
commented
2026-10-07T14:36:00.6866667+00:00
QUATRE Thierry
0
Reputation points
1 answer
turn off mfa for 3rd party sites
how can I turn off needing MFA on 3rd party sites through Entra? It's all shaded out so I can't make a new request
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
31,331 questions
asked
2026-10-07T13:16:46.0366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(252.8, 49%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELK%3C/text%3E%3C/svg%3E)
Lauren K. Wolfe
0
Reputation points
edited the question
2026-10-07T13:59:18.3266667+00:00
Daniel-Vo
6,710
Reputation points Microsoft External Staff
Moderator
1 answer
C# script task error(binary code for the script is not found)
Our SSIS package is successfully running in Production environment. We received a request to add some extractions in the same package and the existing package has many C# script task. Now we are trying to modify and runs the package the package in…
SQL Server Integration Services
SQL Server Integration Services
A Microsoft platform for building enterprise-level data integration and data transformations solutions.
2,808 questions
asked
2026-10-07T13:53:15.2833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 84%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKP%3C/text%3E%3C/svg%3E)
Kathiravan P
0
Reputation points
answered
2026-10-07T13:53:29.7633333+00:00
AI answer
1 answer
How to go back to copilot prev version
Microsft word had updated, and since then, the new version of Copilot is more difficult to use. How do I switch back to the old version?
Microsoft Copilot | Other
2,259 questions
asked
2026-05-09T22:38:34.21+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 28.999999999999996%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELS%3C/text%3E%3C/svg%3E)
leeska staal
10
Reputation points
commented
2026-10-07T12:23:46.9766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 97%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Clarence Garlick
0
Reputation points
1 answer
Microsoft Support Assistant returns HTTP 500 for non-ASCII account names
Microsoft Support Assistant on support.microsoft.com has a reproducible server-side failure when the authenticated Microsoft account profile contains non-ASCII characters in the user's name. Reproduction Open…
Windows for home | Windows 11 | Apps
2,426 questions
asked
2026-10-07T11:42:59.67+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 78%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETD%3C/text%3E%3C/svg%3E)
Timofey Denisov
0
Reputation points
edited the question
2026-10-07T12:00:42.8566667+00:00
Gérard Oomens
132.9K
Reputation points
Volunteer Moderator
1 answer
Use of copilot in powerpoint on Mac
Hi, I would like to use co-pilot in powerpoint and I running on a Mac with Sequoia
Microsoft Copilot | Other
2,259 questions
asked
2026-10-07T11:48:03.5266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 24%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMR%3C/text%3E%3C/svg%3E)
Maisa Rojas
0
Reputation points
answered
2026-10-07T11:48:20.7333333+00:00
AI answer
1 answer
Error in Microsoft account that was assigned to me by Clickworker for UHRS.
I am trying to create a Microsoft account that was assigned to me by Clickworker for UHRS. Microsoft blocks the account creation and says “Account creation has been blocked because of detected unusual activity.” Clickworker confirmed that the restriction…
Microsoft Security | Microsoft Authenticator
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
15,610 questions
asked
2026-10-07T11:09:12.89+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 13%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3END%3C/text%3E%3C/svg%3E)
Nicanor Dacoco
0
Reputation points
answered
2026-10-07T11:09:32.94+00:00
AI answer
1 answer
my keys changed
underscore was turned into the questionmark and like every button changed how do i change this edit: nevermind i just searched up a tutorial and this indian guy told me to just restart the computer and it worked.
Windows for home | Other | Devices and drivers
6,879 questions
asked
2026-10-07T10:56:34.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 37%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EB%3C/text%3E%3C/svg%3E)
bean_man -
0
Reputation points
edited the question
2026-10-07T11:03:54.0433333+00:00
bean_man -
0
Reputation points
1 answer
how to complete microsoft for startup business Verification
I got a congratulatory message from Microsoft that I have been accepted into the Microsoft for Startups program and on the mail was a link for me to complete my business verification. When I clicked on the link, it opens Azure for startup, but there was…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,780 questions
asked
2026-10-07T10:13:12.46+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(76.8, 69%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
DANIEL ADAJI
0
Reputation points
answered
2026-10-07T10:13:31.3233333+00:00
AI answer
1 answer
my word isn't working. i am trying to open a document that i used word to write but it isn't opening
there is this document i used word to write and saved it in one of my folders so i am trying to open the document but it is not working. what could be the issue. i have also tried to open word but it has also refused to open.
Microsoft 365 and Office | Word | For home | Windows
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
62,881 questions
asked
2026-10-07T09:24:39.1466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(284.8, 81%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECN%3C/text%3E%3C/svg%3E)
Celine Nyaunga
0
Reputation points
commented
2026-10-07T09:47:35.46+00:00
Stefan Blom
354K
Reputation points MVP
Volunteer Moderator
1 answer
GPT-5.6-terra Global Standard quota unavailable in Southeast Asia
We are trying to deploy the gpt-5.6-terra model in Microsoft Foundry / Azure OpenAI in the Southeast Asia region. The model appears in the deployment catalog and we can select Global Standard as the deployment type. However, when we try to select the…
Azure OpenAI in Foundry Models
Azure OpenAI in Foundry Models
An Azure service that provides access to OpenAI’s GPT-3 models with enterprise capabilities.
5,072 questions
asked
2026-10-07T06:46:31.3233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 53%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESH%3C/text%3E%3C/svg%3E)
Sunay H
0
Reputation points
answered
2026-10-07T06:46:51.1+00:00
AI answer