601 questions with Microsoft 365 and Office | OneDrive | Other | Other tags

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Shared OneDrive folder shows "Can Edit" permissions, but I cannot move or delete files

Hello, I have been experiencing an issue for a long time with a shared OneDrive folder, and I would like to understand why it happens and how to resolve it. The folder owner has shared a folder with me and has confirmed that I have "Can Edit"…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-10-14T09:31:28.7+00:00
Gemma Ferres 0 Reputation points
answered 2026-10-14T09:32:24.03+00:00

AI answer

2 answers

moving photos to new one drive account

how to move photos from old One Drive account to new One Drive without overriding the current photos

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-10-13T11:13:40.2866667+00:00
Caroline Kontor 0 Reputation points
answered 2026-10-13T11:59:38.1666667+00:00
SD - IA 181.2K Reputation points Independent Advisor
1 answer

Login Onedrive

get error code 0x8004de25 when trying to login (sync) to Onedrive on my computer

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-10-12T14:42:26.4033333+00:00
Harry Holmström 0 Reputation points
answered 2026-10-12T15:57:14.7866667+00:00
SD - IA 181.2K Reputation points Independent Advisor
1 answer

Technical problems about OneDrive sharing folder to another person

I shared a file on onedrive to others by link and also add others Microsoft account, but the other person can't found the file on it's OneDrive account, whether it is a web version or an application. My interface shows that I have shared it to the…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-10-12T07:31:41.9366667+00:00
Thomas Lai 0 Reputation points
answered 2026-10-12T08:44:25.77+00:00
Francisco Montilla 31,530 Reputation points Independent Advisor
1 answer

Technical problems about OneDrive sharing folder to another person

I shared a file on onedrive to others by link and also add others Microsoft account, but the other person can't found the file on it's OneDrive account, whether it is a web version or an application. My interface shows that I have shared it to the…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-10-12T07:23:48.0433333+00:00
Thomas Lai 0 Reputation points
edited the question 2026-10-12T07:36:20.8166667+00:00
Krisztina Kiss 0 Reputation points Microsoft External Staff Admin
2 answers One of the answers was accepted by the question author.

A server error occurred. Please try again. [2605]

Correlation Id: 88bb9a25-923a-4c8d-83c0-ac03546691e5 Timestamp: 2026-05-02T02:04:09.000Z DPTI: fa5275c3ec59e4239b735e1e9ebbea92fd15815b536dca9c782499731625bf6e Message: The server is temporarily unavailable Tag: 4ut3d Code: -1011

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-05-02T02:05:32.9833333+00:00
YIBIN WAN 25 Reputation points
commented 2026-10-11T17:00:14.87+00:00
Tyson Kunz 0 Reputation points
1 answer

Files in onedrive will not open. Error says 404 file not found

Excel files in one file folder on onedrive will not open. When I click on the file folder it shows the folder is empty. I have searched for the spreadsheets and found them, but they will not open. An error message says 404 file not found. I was using…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-10-03T19:29:11.4866667+00:00
Chris Hodges 0 Reputation points
commented 2026-10-08T09:05:51.5+00:00
Kai-H 28,525 Reputation points Microsoft External Staff Moderator
1 answer

Unable to access one drive

I have lost ALL my files on One drive - and cannot get any help to resolving it. Since Sunday, I have not been able to access the inbox - it said it has been locked and also recovery was locked. Suddeny this morning I was able to do recovery reset and…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-10-05T09:22:49.95+00:00
TBGG x 0 Reputation points
commented 2026-10-08T09:05:32.6866667+00:00
Kai-H 28,525 Reputation points Microsoft External Staff Moderator
1 answer

OneDrive Theft of Data

Onedrive illegally accessed my email account WITHOUT my knowledge OR my permission, dumped legal data from my email then it illegally REMOVED data from my pc harddrive, because I did NOT allow this I do not have the ability to access any of MY…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-10-02T18:10:48.02+00:00
Brenda 11 0 Reputation points
commented 2026-10-06T18:49:18.4966667+00:00
Lucus-V 13,985 Reputation points Microsoft External Staff Moderator
2 answers

I bought extra one drive storage $20 a year that is associated with my gmail account. However, i'm receiving notification saying I'm out of storage. So i'm tyring t see how i can get my one drive storage to sync or get moved to my Live.com account, help!!

I bought extra one drive storage for $20 a year that is associated with my gmail account. However I'm receiving a notification saying I'm out of storage. so i'm trying to see how i can get my one drive storage to sync or get moved to my live.com. Can you…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-10-02T23:16:54.4733333+00:00
barbara martinez 0 Reputation points
answered 2026-10-03T03:16:09.54+00:00
GsN5034 - IA 78,700 Reputation points Independent Advisor
1 answer

Can't delete large files from onedrive

Hi, I don't use my OneDrive or any other Microsoft products so I didn't renew my subscription. Following this I was exceeding my OneDrive storage quota. As a result of this I couldn't send or receive emails. I went to OneDrive to just delete everything…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-10-02T11:09:01.8433333+00:00
Johnhy 0 Reputation points
answered 2026-10-03T01:30:18.11+00:00
Jeronimo Fuerte 46,765 Reputation points Independent Advisor
1 answer

I cannot open ONE Drive

There seems to be an email ( partial address ) that was once my son's and is no longer - for some reason I cannot get by that or change it !!

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-10-01T16:56:35.7966667+00:00
Art Kelly 0 Reputation points
answered 2026-10-01T18:02:33.94+00:00
GsN5034 - IA 78,700 Reputation points Independent Advisor
2 answers

Why has My OneDrive subscription upgrade not activated?

I upgraded my OneDrive within the last hour. The subscription fee was withdrawn from my PayPal, but my Microsoft 365 still shows my storage full at 5Gb. Why is this? Did I sign up for the wrong upgrade? If so, what did I sign up for. Your help in this…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-10-01T02:06:44.6833333+00:00
John Kish 0 Reputation points
answered 2026-10-01T02:23:43.53+00:00
EmilyS_726 30,795 Reputation points Volunteer Moderator
1 answer

OneDrive app-folder content GET returns 400, but item-ID download succeeds

A previously working GET /v1.0/me/drive/special/approot:/{path}:/content request now returns 400 invalidRequest. Microsoft’s documentation lists this download pattern as supported. With the same token, both the app-folder and file metadata requests…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-09-24T21:44:07.5766667+00:00
Timo 51 Reputation points
commented 2026-09-29T10:43:17.3633333+00:00
Vikki-T 12,070 Reputation points Microsoft External Staff Moderator
2 answers

denied permission

My email address has been denied permission to use my microsoft 365 account. I cannot access my one drive or excel. How do I get permission reinstated to access these accounts?

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-09-27T01:10:28.8233333+00:00
Renee Goodbrand 0 Reputation points
commented 2026-09-29T02:08:03.28+00:00
Jeronimo Fuerte 46,765 Reputation points Independent Advisor
1 answer

One Drive files have become "read only" online using Chrome web browser, why?

All my One Drive files have been marked at "read only" using online web browser. I am able to edit the files with the One Drive app on both my phone and tablet. My subscription is active and paid. I have not reached my storage limit. …

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-09-24T16:38:10.8233333+00:00
Jana K. Walls 0 Reputation points
commented 2026-09-29T00:22:27.17+00:00
Xavier-D 13,885 Reputation points Microsoft External Staff Moderator
2 answers

One Drive cannot be synced with other devices

My One Drive on my computer (here) cannot be sync with my other devices

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-09-26T14:23:41.93+00:00
Talis WONG 0 Reputation points
answered 2026-09-26T16:44:12.0033333+00:00
TaoLi 115.9K Reputation points Independent Advisor
1 answer

Lost access to personal account tied to university email.

I previously had a personal copilot account tied to my uni email with some important information stored on it. Now whenever i try to log in im either logged into the work account, or told that "you cant sign in with this account - the email ____ is…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-09-26T02:52:51.0566667+00:00
Harrison 0 Reputation points
edited an answer 2026-09-26T07:23:06.9166667+00:00
Vincent Choy 11,355 Reputation points Volunteer Moderator
2 answers

Im trying to purchase more storage

Hi i purchased more storage and verified the transaction but not sure if it has gone through your end. Can you kindly assist please. Thanks Caroline

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-09-25T12:05:46.6333333+00:00
caroline griffiths 0 Reputation points
edited a comment 2026-09-25T23:49:29.3266667+00:00
Jeronimo Fuerte 46,765 Reputation points Independent Advisor
2 answers

OneDrive issue with deleted photos

Hello, ive recently deleted files, more specifically photos, from my onedrive to freeup space since i needed to have a document done and i dont have microsoft 360 to have that extra space, and i thought that i was only deleting photos and permanently…

Microsoft 365 and Office | OneDrive | Other | Other
asked 2026-09-22T13:16:35.9566667+00:00
Robie Ortega 0 Reputation points
commented 2026-09-24T09:09:32.3066667+00:00
Kai-H 28,525 Reputation points Microsoft External Staff Moderator