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how to set password for shared mailbox?

How do I, as administrator, set the password for a shared mailbox via Windows to enable iOS and Android users to login from mobile devices?

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-11-06T00:50:14.7666667+00:00
Ronnetta Rivera 0 Reputation points
answered 2026-11-06T01:20:05.92+00:00
Austin-H 8,805 Reputation points Microsoft External Staff Moderator
1 answer

Outlook wont access my bigpond.com account ?

On the weekend at the end of October 2026 my outlook mail app which has 3 accounts on it suddenly asked for my password for my bigpond.com account but it wouldnt accept it and kept saying INVALID IMAP username and/or password? have tried to remove…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-11-03T03:12:39.5366667+00:00
Todd Magatelli 0 Reputation points
answered 2026-11-03T03:13:46.2566667+00:00

AI answer

2 answers

Logging into my Outlook email account on my iphone app

I utilized tech support to set up my work email in Outlook today and she had to go through IMAP. The app is requesting my IMAP hostname, IMAP port, port security, and my SMTP outgoing mail server; SMTP hostname, and port and port security. I took a…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-10-29T02:08:38.6333333+00:00
Sheri Vazquez 0 Reputation points
edited an answer 2026-11-02T01:55:18.2033333+00:00
Jade Ng 16,535 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Issue with Outlook on iPhone

I have an iPhone 15 Pro Max, running on iOS 18.5. Outlook has frozen and will not synch new emails.

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2025-07-23T21:00:08.2433333+00:00
Alan Kawakami 30 Reputation points
commented 2026-11-01T14:32:56.29+00:00
JamesEdwardSmith-1675 0 Reputation points
2 answers

How to link Outlook emails to clients in Dynamics 365 automatically

how to link client emails from Outlook to client files in Dynamics 365. so that our correspondence automatically links

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-10-28T17:33:23.0833333+00:00
Tom Plunkett 0 Reputation points
answered 2026-10-28T18:01:18.16+00:00
Chris-D 2,620 Reputation points Independent Advisor
1 answer

How to automatically syn contacts from GAL onto all users outlook accounts and then onto the local contacts app

We have around 200 IOS devices and need to automatically sync and add all contacts from the GAL into each phones contacts app. Right now we are adding all of the contacts from the outlook address book onto each users account one by one. We then sign into…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-08-13T13:38:32.05+00:00
Isaac Noyce 0 Reputation points
answered 2026-10-27T01:04:33.6433333+00:00
Alex Gooch 0 Reputation points
2 answers

My work iphone calendar will not sync with outlook calendar

My work iphone calendar will not sync with outlook calendar. Some events do but not all of them.

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-10-26T18:16:38.2866667+00:00
Salgado, Ivan - (Ohio) 0 Reputation points
answered 2026-10-26T19:04:39.62+00:00
Lin V 1,965 Reputation points Independent Advisor
2 answers

Outlook for mobile, recent mails are not showing in inbox but the mails are seen in sent by the users facing this from 2-3 weeks

Emails are not showing in the Inbox in Outlook mobile, even though they appear in the senders' Sent Items. This is happening with emails from multiple senders, and none of their emails are showing up. I've had this issue for the last 2–3 weeks. I tried…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-10-23T04:33:13.37+00:00
Harsh Chaudhary 0 Reputation points
commented 2026-10-26T01:08:23.35+00:00
Jade Ng 16,535 Reputation points Microsoft External Staff Moderator
1 answer

I am receiving notifications of emails but when I open the outlook app , they disappear

I am receiving notifications of emails but when I open the outlook app , they disappear , I can not find them anywhere .

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-10-21T13:24:20.6866667+00:00
Ndoka, Ami 0 Reputation points
commented 2026-10-24T06:38:10.68+00:00
Daniel-Vo 7,900 Reputation points Microsoft External Staff Moderator
2 answers

How to add my domain email address which is registered with Microsoft to my Microsoft account on my iPad

Microsoft has my domain email address registered and works perfectly on my Mac and IPhone. I can’t get it on my new iPad. I get the primary email but not the domain.

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-10-17T16:00:31.0433333+00:00
Maggie Rose 0 Reputation points
commented 2026-10-21T01:42:37.6233333+00:00
BabybooHN 3,810 Reputation points Independent Advisor
1 answer

Having trouble signing in on my iphone

I can access my emails from my computer however I can't access on my iphone and I keep getting this message. AADSTS165000: Invalid Request: The user session context is missing. One or more of the user context values (cookies; form fields; headers) were…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-06-30T02:57:35.6866667+00:00
Richard Roberts 0 Reputation points
commented 2026-10-20T15:37:28.2533333+00:00
NunyaB 0 Reputation points
2 answers

My outlook account will not load on my Iphone

My outlook email will not load on my iphone. How do I fix this?

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-10-15T20:27:38.6166667+00:00
Courtland Atwood 5 Reputation points
commented 2026-10-16T19:44:55.1133333+00:00
Kai-L 21,095 Reputation points Microsoft External Staff Moderator
1 answer

iOS Outlook stuck 'downloading your messages'

Work email account, couldn't resolve with IT. Outlook on laptop works no issues, app on phone today has been stuck downloading your messages. Tried logging out of account and relogging in, deleting app/downloading, and reset account within Outlook app.…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-10-09T18:39:35.8033333+00:00
Héctor Velasco 0 Reputation points
commented 2026-10-12T16:06:12.2333333+00:00
Kai-L 21,095 Reputation points Microsoft External Staff Moderator
1 answer One of the answers was accepted by the question author.

Microsoft Outlook on Mobile Keeps adding Water Pistol Emojis when opened on Outlook

We’re experiencing an issue with Outlook where a 🔫 water pistol emoji is being displayed at the end of emails sent by one particular user. The emoji has not been intentionally added by the sender and does not appear to be part of their…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-09-21T11:59:18.5833333+00:00
Yasmeen Hussein 25 Reputation points
commented 2026-10-11T20:14:58.7233333+00:00
Bridget Mahoney 0 Reputation points
3 answers

Cannot find my old emails

Hi, I am trying to check some old emails (dated a year ago) and cannot find them. Where I can check them? i have tried changing dates....but nothing is found

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-10-08T14:31:54.1133333+00:00
silvia 0 Reputation points
answered 2026-10-08T15:19:07.69+00:00
Levi Cornwell 420 Reputation points
2 answers

Mail keeps going to the junk folder

I do not have access to a regular computer, and I use the outlook app. No matter how many times I click that mail is not junk the mail continues to go to the junk folder. I have made the sender a favorite in my contacts. Is there any other way to make…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-10-05T12:06:28.09+00:00
P C 0 Reputation points
commented 2026-10-08T10:45:03.6366667+00:00
Roebe Ta 1,825 Reputation points Independent Advisor
2 answers

IOS Outlook app keeps crashing when I open it

Issue just started this evening. When I open the IOS Outlook app, it will crash and close after a few seconds.

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-09-23T02:33:03.62+00:00
Oeftering, Matthew P 15 Reputation points
commented 2026-10-01T13:07:21.0233333+00:00
Michael Brennan 5 Reputation points
2 answers

Can’t login to my email

I have an email for work. [Moderator note: Personally Identifiable Information removed]@aercmn.com anytime i try to sign in on outlook, it takes me to the authenticator app and say “open your authenticator app and approve this request” but at that point,…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-09-30T20:04:45.71+00:00
Rebekah Joe 0 Reputation points
edited the question 2026-09-30T20:34:53.1266667+00:00
Jack-Bu 7,220 Reputation points Microsoft External Staff Moderator
3 answers

Kindly provide a solution for outlook issue on iOS

User on Intune-managed iPhone 15 running iOS 27.0. Microsoft Outlook version 5.2637.0 crashes immediately on launch. Reboot, reinstall, and update performed without resolution. Other Microsoft apps function normally. Outlook Web Access remains…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-09-25T08:58:44.7566667+00:00
Syam Dileep(C) 0 Reputation points
answered 2026-09-26T03:00:05.4466667+00:00
Hornblower409 18,575 Reputation points
1 answer

Authenticator app loop

Hi, I uninstalled my authenticator app over the weekend assuming it’s not needed not. Apparently it was supporting my outlook and teams on phone. Now I can’t sign in on outlook and teams on phone because reinstalling the app says it keeps it’s sending a…

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-09-22T09:05:13.96+00:00
Pranav Vohra 0 Reputation points
answered 2026-09-22T09:27:07.77+00:00
Heimerdinger 1,465 Reputation points Independent Advisor