24,688 questions
1 answer
Subject: Call of Duty Attestation Wizard – AIK Certificate Enrollment Failure on Intel PTT
Hello, I am unable to complete the Call of Duty Attestation Wizard. It reports: “New key failed to be generated. BIOS firmware update recommended.” I have already verified that Secure Boot and TPM 2.0 are enabled and working correctly. I have also…
Windows for home | Windows 11 | Devices and drivers
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 37%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EC%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(300.8, 72%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECL%3C/text%3E%3C/svg%3E)
2 answers
What version on MacOS is compatible?
Is there a Defender download that is compatible with MacOS Ventura 13.7.8? When I try to install the current download, I see 2 destinations named Macintosh HD. I only have 1 physical disk. The first disk icon shows a yield sign and the message 'not…
Microsoft 365 and Office | Microsoft 365 Defender | For home | MacOS
Microsoft 365 and Office | Microsoft 365 Defender | For home | MacOS
An integrated threat protection solution designed to detect, investigate, and respond to cyber threats across Microsoft 365 services.
108 questions
asked
2026-10-09T23:12:13.2366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(9.6, 35%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
CHRIS GRINNELL
0
Reputation points
answered
2026-10-17T09:29:59.1766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 21%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETN%3C/text%3E%3C/svg%3E)
Thomas4-N
22,570
Reputation points Microsoft External Staff
Moderator
2 answers
Copilot Chat History Missing After September 2026 Refresh/Migration (Continue with Google vs Microsoft Sign-In)
I am requesting assistance recovering my Copilot chat history following the Copilot refresh/migration that occurred around September 22, 2026. Prior to the update, I had numerous important Copilot conversations saved in my account. When I accessed…
Microsoft Copilot | Other
2,296 questions
asked
2026-10-08T01:54:09.4933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 27%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jordan Bliss
0
Reputation points
commented
2026-10-17T09:28:30.8933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 91%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMB%3C/text%3E%3C/svg%3E)
Marta Balado-Gil
0
Reputation points
0 answers
How to fix Windows activate error
My Windows 7 worked for 10 years, and now I receive the message "This copy of Windows is not genuine".
Windows for home | Other | Licensing and activation
193 questions
asked
2026-10-17T09:27:37.73+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(16, 53%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sandu Marian
0
Reputation points
1 answer
hp mini 400 G9 kan niet opdate ?? zie foto
Windows for home | Windows 11 | Windows update
15,684 questions
asked
2026-10-17T08:13:17.4433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 85%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Alexander Melet
0
Reputation points
edited the question
2026-10-17T09:27:04.07+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 45%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ED2%3C/text%3E%3C/svg%3E)
DaveM121 (2)
16,755
Reputation points
Volunteer Moderator
2 answers
sign into excel , new subscription renewal
i cannot access excel , system is asking for sign in , frozen screen . why is sign in needed? how can i get access Moderator note: personal information removed
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Microsoft 365 and Office | Install, redeem, activate | For home | Windows
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
20,705 questions
asked
2026-10-09T19:35:10.0033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 37%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECD%3C/text%3E%3C/svg%3E)
CAROLYN DAWSON
0
Reputation points
answered
2026-10-17T09:24:04.2+00:00
Thomas4-N
22,570
Reputation points Microsoft External Staff
Moderator
0 answers
Urgent: Locked out of Copilot account — over a year of work projects inaccessible
I have been using Microsoft Copilot for over a year with my work email address, which is hosted by Google Workspace. Until recently, I was able to access my Copilot account and projects without any problems. Suddenly, Copilot started requiring me to sign…
Microsoft Copilot | Other
2,296 questions
asked
2026-10-17T09:20:42.7533333+00:00
Marta Balado-Gil
0
Reputation points
asked
2026-10-17T09:20:42.7533333+00:00
Marta Balado-Gil
0
Reputation points
0 answers
Bring Microsoft rewards to Lithuania
I am writing to request that the full Microsoft Rewards App and Xbox ecosystem be properly enabled for players in Lithuania. Currently, Microsoft Rewards is technically supported on the web here, but the Xbox Console Rewards app does not open, and we are…
Bing | Microsoft Rewards
Bing | Microsoft Rewards
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
8,556 questions
asked
2026-10-17T09:20:31.3833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 1%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERR%3C/text%3E%3C/svg%3E)
Ryzas Ryzas
0
Reputation points
asked
2026-10-17T09:20:31.3833333+00:00
Ryzas Ryzas
0
Reputation points
2 answers
Audio Mute
Audio is set on mute. Today it will not respond to the click to unmute. So am unable to listen to music or other sound. How can I unmute? Thanks, Alan
Windows for home | Windows 11 | Devices and drivers
24,688 questions
asked
2026-10-17T08:47:28.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(99.2, 56.00000000000001%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAM%3C/text%3E%3C/svg%3E)
Alan Mycock
0
Reputation points
answered
2026-10-17T09:20:08.1+00:00
DaveM121
939.6K
Reputation points
Independent Advisor
1 answer
Personalization
Hello.I copy pats from users>packages>local state>assets the wallpapers that appears in lock screen.They are 1920x1080(my laptop have the same ratio,is asus rog g731gv).I choose it as wallpaper display.When choose in …
Windows for home | Windows 11 | Display and graphics
5,372 questions
asked
2026-10-17T08:13:54.0566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 51%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
Βασίλης Νικολόπουλος
75
Reputation points
answered
2026-10-17T09:16:51.59+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 36%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EPG%3C/text%3E%3C/svg%3E)
Paulo GM
73,340
Reputation points
Independent Advisor
0 answers
Ecran de blocare
In ecranul de blocare nu pot insera Widgeturi. Nu e vorba de "Fundal". Si oricum in permanenta acel ecran albastru nu pot sa-l modific, chiar daca activez optiunea "Windows Spotlight", iar in fereastra de "widget"-uri…
Windows for home | Windows 11 | Settings
10,162 questions
asked
2026-10-17T09:06:14.05+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 11%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EER%3C/text%3E%3C/svg%3E)
Eugen Radoi
0
Reputation points
edited the question
2026-10-17T09:14:21.0933333+00:00
Erland Sommarskog
138.2K
Reputation points MVP
Volunteer Moderator
1 answer
Microsoft for Startups verification failed—support flow prevents case creation
I am enrolled in the $1,000 / 90-day "Microsoft for Startups" offer. To move to the next milestone, I submitted my legal business name and Tax ID, but business verification failed. The rejection email directs me to create a support request and…
Azure | Azure Startups
Azure | Azure Startups
Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.
1,805 questions
asked
2026-10-17T08:54:51.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 92%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
Sharad Seth
0
Reputation points
commented
2026-10-17T09:12:58.99+00:00
Sharad Seth
0
Reputation points
2 answers
browser link problem
In windows 11 26H2 build 26300.9550. Experience pack 1000.26100.3720 When I click a browser link or article it will spin for a bit then Opps something went wrong. This is driving me nuts. It happens in Edge and Firefox Thanks <PII…
Microsoft Edge | Browser extensions | Windows 11
Microsoft Edge | Browser extensions | Windows 11
Managing browser extensions in Microsoft Edge on Windows 11
399 questions
asked
2026-10-09T19:31:10.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 28.000000000000004%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETP%3C/text%3E%3C/svg%3E)
Thomas Pugh
0
Reputation points
answered
2026-10-17T09:11:04.4+00:00
Thomas4-N
22,570
Reputation points Microsoft External Staff
Moderator
2 answers
Win 11 no sound output after yesterday's s/ware update
Win 11 on my Dell laptop was updated yesterday, as normal. Today there is no sound output from any source (laptop speakers, headphones etc.) The speaker icon shows sound output disabled. When I click on the icon, the speaker element is greyed out. When I…
Windows for home | Windows 11 | Devices and drivers
24,688 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 12%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EK%3C/text%3E%3C/svg%3E)
0 answers
Azure for Students signup fails with unexpected error after academic verification
Hello, I am a currently enrolled B.Tech student at SRM University-AP, India. I previously had an Azure for Students subscription, which was cancelled on 24 December 2025. According to Microsoft's email, the subscription data and services were deleted on…
Azure Advisor
Azure Advisor
An Azure personalized recommendation engine that helps users follow best practices to optimize Azure deployments.
776 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(204.8, 71%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ER%3C/text%3E%3C/svg%3E)
1 answer
Artifact Signing validation failed: no document upload option — requesting a secure review channel
Hello Microsoft Artifact Signing team, I am trying to complete Public Trust organization identity validation for signing THROXEL. The Microsoft Credentials verification on my phone completed successfully, but the organization validation in Azure now…
Artifact Signing
Artifact Signing
A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)
1,468 questions
asked
2026-10-17T09:03:49.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(144, 61%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
THROXEL
0
Reputation points
answered
2026-10-17T09:04:53.2233333+00:00
AI answer
2 answers
I cannot access passkey and old email address on my account
I previously used the email address of a<PII removed>@blueyonder.co.uk on my Microsoft 365 account. I no longer have access to that email or associated passkey and therefore cannot log in to your products on my iPhone, iPad,
Microsoft 365 and Office | Subscription, account, billing | For home | iOS
Microsoft 365 and Office | Subscription, account, billing | For home | iOS
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
428 questions
asked
2026-10-09T17:16:21.22+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 79%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAP%3C/text%3E%3C/svg%3E)
Adrian Passmore
0
Reputation points
answered
2026-10-17T09:04:42.9166667+00:00
Thomas4-N
22,570
Reputation points Microsoft External Staff
Moderator
2 answers
My Microsoft Account hacked in May - blocked, hacker alias added
I was at [moderator's note: PII removed]. When I returned to [moderator's note: PII removed] and started Forza Horizon 6 it said account not found. Xbox app logged me out. Email from Microsoft said password and email changed. Now account is blocked by…
Windows for home | Windows 11 | Accounts, profiles, and login
10,317 questions
asked
2026-10-15T18:42:50.94+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(28.799999999999997, 73%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EO2%3C/text%3E%3C/svg%3E)
olololekekek #206
20
Reputation points
commented
2026-10-17T08:59:24.2366667+00:00
olololekekek #206
20
Reputation points
1 answer
Linux Managed Run Command: approximately five-minute delay between execution success and provisioning success
We observe a repeatable delay on an Ubuntu Azure VM using Managed Run Command (Microsoft.Compute/virtualMachines/runCommands, API 2025-04-01, asyncExecution=false). Two commands ultimately completed successfully with executionState=Succeeded,…
Azure Virtual Machines
Azure Virtual Machines
An Azure service that is used to provision Windows and Linux virtual machines.
10,422 questions
asked
2026-10-17T05:47:29.37+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 7.000000000000001%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESB%3C/text%3E%3C/svg%3E)
S B
0
Reputation points
edited an answer
2026-10-17T08:52:04.7133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 50%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESC%3C/text%3E%3C/svg%3E)
SHOUMIK CHAKRAVARTY
1,150
Reputation points
2 answers
Cant sign in with my microsoft account on new desktop
New desktop..trying to sign in with my existing microsoft account. Cannot get past the "Lets prove you're human" challenge. Tried it many times and failing to sign in. Any ideas? Thank you
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 and Office | Subscription, account, billing | For home | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
5,406 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 40%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)