1,334 questions with Surface | Surface Laptop | Performance and maintenance tags
Surface laptop 7 arm processor is restarting every 30 mins
I am using surface laptop 7 arm processor with snapdragon. The laptop had an issue and was replaced during warranty and now warranty is gone. There is an issue going on in my laptop and it is restarting very frequently with this message "Device…
Surface | Surface Laptop | Performance and maintenance
Very slow response despite excellent configuration
Very slow response despite excellent configuration
Surface | Surface Laptop | Performance and maintenance
surface laptop for business 7 keeps intermittently shutting down and restarting
I purchased my laptop on 1-30-26. Late in the spring it began intermittently shutting down and then restarting. I held off reaching out to warranty repair hoping that updates would solve the problem. It is getting worse. In addition, by 4 year warranty…
Surface | Surface Laptop | Performance and maintenance
Surface Laptop Studio 1 - Z X C V Esc Enter dont work - keyboard issues
Hello, here we go again. I have another, already third issue with Surface Laptop Studio in 3 years <3 I was lucky enough that the first one was after one year of use and the laptop was replaced within a warranty. Second problem came like 2 months…
Surface | Surface Laptop | Performance and maintenance
Unable to get support for my brand new surface laptop keyboard!
I bought a brandnew surface for my job last year and used it for about 3 months before the company started provisioning company laptops for us. I began using the device again recently and the keyboard hardware failed. The device had been used less than…
Surface | Surface Laptop | Performance and maintenance
How to get in to my pc
My Surface book suddenly asking for a PIN. I don't remember it. I can't change it. I can't reset the password. It's usually facial recognition and worked 10 minutes before.
Surface | Surface Laptop | Performance and maintenance
Surface model 2036 boot
Surface model 2036 will not boot from Microsoft screen logo. Followed recommended repair procedures. Geek squad no help. Next step? Thanks
Surface | Surface Laptop | Performance and maintenance
Brand New Surface 8th Edition Outlook Crashing
This is a brand-new Surface 8th Edition. Out of the box required significant system updates. Completed. Outlook worked initially but now flashes briefly and immediately terminates. Windows and Surface firmware are fully updated. Outlook has been…
Surface | Surface Laptop | Performance and maintenance
Microsoft Surface Laptop 4 got dead
My laptop got dead while it was under use the screen went blank and also the keyboard stopped responding when pressed power button just screen lits up blank for 10 seconds then goes off.
Surface | Surface Laptop | Performance and maintenance
Nothing working on my new Surface laptop
None of my applications at loading on my new Surface laptop. I only bought it a week ago. Please assist.
Surface | Surface Laptop | Performance and maintenance
Kindle on MS Surface 11
Why did Kindle app quit working om MS Surface 11? Tried uninstalling and reinstalling. tried old .exe file. No results.
Surface | Surface Laptop | Performance and maintenance
How to fix Outlook, Teams and search bar in task bar not working on a new surface with snagdragon
I cannot get my search bar in the task bar to work, outlook and teams will also not open - Any suggestions?
Surface | Surface Laptop | Performance and maintenance
Keyboard lifting / swelling battery
I have a surface laptop model 1769. First, I couldn’t fully close the screen (there was a gap) so it wouldn’t turn off just by putting the screen down. Now the keyboard is lifting and it looks like the battery is swelling. Saw some similar posts on this…
Surface | Surface Laptop | Performance and maintenance
SURFACE LAPTOP 13 INCCH FINGERPRINT SENSOR SUDDENLY NOT DETECTED - ELAN CODE 45
I have a Surface Laptop 13-inch, 1st Edition with Snapdragon. The fingerprint reader built into the power button was previously working normally, but it suddenly stopped working. Windows Hello now says: “We couldn’t find a fingerprint scanner compatible…
Surface | Surface Laptop | Performance and maintenance
surface laptop 4 keyboard issue
When i type using physical keyboard it adds numbers to the text as seen below When 0i t7ype 8us0ing ph7ys0ical ke7yb9oard 0it adds n8umbers t9o the text as seen bel9ow
Surface | Surface Laptop | Performance and maintenance
dvd/cd external drive not recognized by laptop
I have a ASUS Vivobook laptop. I have an toexternal cd/dvd drive connected to the laptop. I put a data disc in the drive and the laptop does not recognize the drive. What steps do I need to take to get this fixed?
Surface | Surface Laptop | Performance and maintenance
Microsoft surface 13'' touch pad heating up
i bought my surface not to long ago brand new from currys now as im getting ready for university but every time i use it i notice that the touch pad gets hot for seemingly no reason as i dont use the laptop intensively yet just casual browsing no more…
Surface | Surface Laptop | Performance and maintenance
Surface Laptop 8th Edition (Snapdragon X Elite) – Same Ghost Input Issue on Two Identical Devices, Concerned About Reliability and Long-Term Failure
I am experiencing persistent haptic touchpad issues on my Surface Laptop 8th Edition (Snapdragon X Elite 12-core). The device regularly registers ghost inputs, causing random clicks, dragging, selections, and applications opening or closing without any…
Surface | Surface Laptop | Performance and maintenance
Surface Laptop 7 for Business continues to suffer from spontaneous reboots after coming back from Microsoft service
My Surface Laptop 7 for Business has been spontaneously rebooting ever since I purchased it new from Microsoft for over $2500 in December 2025. It will appear to function normally for hours or sometimes days but experiences literally random, spontaneous…
Surface | Surface Laptop | Performance and maintenance
SSD upgrade
Where can I buy Surface Laptop 5 internal SSD cards in South Africa