443 questions with Microsoft Advertising | Other tags

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Is it possible to extend limits for Microsoft Clarity API?

Hello! I apologize for the incorrect tag, but there is no tag for Microsoft Clarity in the list. We are a company and currently using Clarity on one of our sites to check the performance of traffic. The amount of traffic is planned to be quite big and we…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

443 questions
asked 2026-01-08T10:15:00.0166667+00:00
Olga Gerasimova 0 Reputation points
commented 2026-10-09T07:24:56.22+00:00
George Murray 0 Reputation points
1 answer

Citations dashboard not showing data after pausing GTM microsoft clarity tag for a day

I implemented Microsoft clarity through GTM. The thing is that it's been running well for a month. I needed to pause the tag for a couple of days because of a test, and now the Citation dashboard shows no info at all. The rest of the dashboards are…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

443 questions
asked 2026-10-08T21:19:09.6433333+00:00
MQuiles 0 Reputation points
answered 2026-10-08T21:44:12.98+00:00
MS Advertising - Marvin 160 Reputation points Microsoft External Staff Moderator
0 answers

Microsoft Ads Suspended

My ads have been suspended since August, there's no help from anyone. I have called countless times to agents who claim they will "help" and assure me they will get to the bottom of it and reinstate my account. Every time I get a followup email…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

443 questions
asked 2026-09-25T06:03:09.04+00:00
korey paar 0 Reputation points
1 answer

Microsoft Advertising Customer Support Portal

How do I find Microsoft Advertising Customer Support Portal?

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

443 questions
asked 2026-01-02T18:51:58.1733333+00:00
Dana Arbach 5 Reputation points
commented 2026-09-15T19:01:34.1433333+00:00
Pr. Michel Clark 0 Reputation points
1 answer

How many times does the same sponsored advertisement have to come up while I'M scrolling?????

How many times does a sponsored advertisement have to come up while I'm scrolling MSN. Meaning, I don't see why an advertisement has to come up (the same one) over and over again... SHOULDN'T THERE BE A THRESHOLD FOR THAT WITHIN ADVERTISEMENT LAW?…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

443 questions
asked 2026-09-11T14:18:14.2166667+00:00
Chantus 0 Reputation points
answered 2026-09-11T16:33:57.24+00:00
MS Advertising - Chris 0 Reputation points Microsoft External Staff Moderator
3 answers One of the answers was accepted by the question author.

In China, can I directly register a Microsoft Advertising account to target a global audience, add funds, and receive tax invoices (fapiao) on my own?

I am the foreign trade promotion manager for a company based in Changzhou, Jiangsu, China. We hope to promote our foreign trade business globally through Microsoft Advertising. We have already registered an account, but we have not added funds yet. We…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

443 questions
asked 2026-09-03T04:05:07.22+00:00
龙 徐 20 Reputation points
accepted 2026-09-05T02:36:57.3966667+00:00
龙 徐 20 Reputation points
1 answer

Request to Restore Accidentally Deleted Clarity Project

Hi Microsoft Clarity Support, I accidentally deleted a Microsoft Clarity project for our website Bouwgrondvinden and would like to ask if it is possible to restore the deleted project. Account : *********@mediya.nl The project contains important…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

443 questions
asked 2026-09-03T14:25:43.39+00:00
Mediya BV 0 Reputation points
edited an answer 2026-09-03T16:28:52.9866667+00:00
MS Advertising - Chris 0 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Clarity Shopify App Stuck Linking to Old/Inaccessible Project ID

I am having an issue with the Microsoft Clarity Shopify app where my Shopify store is automatically trying to link to an old Clarity project that I do not have access to. The Shopify app displays the following message: “Project link request is sent to…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

443 questions
asked 2026-08-26T12:11:08.7433333+00:00
Saurav 0 Reputation points
answered 2026-08-26T14:24:17.69+00:00
MS Advertising - Vahid 580 Reputation points Microsoft External Staff Moderator
0 answers

Poor Microsoft Ads Support

Dear Microsoft Ads Team, When a new or small business signs up with an advertising platform, whether it is Microsoft Ads or Google Ads, one of the first things they notice is the promotional voucher being advertised to encourage new advertisers to…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

443 questions
asked 2026-08-16T10:44:37.5033333+00:00
rameez aslam 0 Reputation points
commented 2026-08-17T08:00:49.3466667+00:00
MS Advertising - Dagmara 640 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Ads charged us for 150 clicks, only 4 reached our website

We recently decided to give Microsoft Ads another try after avoiding the platform for quite some time. We’ve had previous experiences where things didn’t feel particularly well controlled, but we wanted to give it a fair chance. Unfortunately, this…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

443 questions
asked 2026-08-05T01:00:36.5733333+00:00
SteveSan 0 Reputation points
answered 2026-08-05T09:37:06.0166667+00:00
MS Advertising - Dagmara 640 Reputation points Microsoft External Staff Moderator
1 answer

Microsoft Advertising Java SDK 13.0.28 – Campaign Management SOAP to REST Migration

Hi Team, We are currently assessing our JavaETL Microsoft Advertising integration in preparation for the migration from SOAP APIs to REST APIs. Our application currently uses: com.microsoft.bingads:microsoft.bingads:13.0.28 We specifically use the…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

443 questions
asked 2026-07-23T23:19:54.8266667+00:00
DWH 3QDigital 0 Reputation points
answered 2026-07-24T00:57:09.0666667+00:00
MS Advertising - Len 0 Reputation points Microsoft External Staff Moderator
2 answers

New account suspended 10 minutes after successful identity verification, no campaigns created, appeal upheld without explanation

This is my first ever Microsoft Advertising account. I have never created or been associated with any other Microsoft Advertising account. Timeline: Account created on 18 Jul 2026 Advertiser Identity Verification completed successfully with my…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

443 questions
asked 2026-07-18T21:10:23.4766667+00:00
Yaroslav Novykov 5 Reputation points
answered 2026-07-20T12:42:06.67+00:00
Yaroslav Novykov 5 Reputation points
1 answer

search bar monetization

I own a chronium browser how can I monetize my search bar so that I can earn when my users search #monetization [Moved from Bing | Get started | Search tips and techniques]

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

443 questions
asked 2026-07-14T23:58:09.2833333+00:00
honour moses 0 Reputation points
answered 2026-07-15T00:17:55.06+00:00
MS Advertising - Marvin 160 Reputation points Microsoft External Staff Moderator
1 answer

Query regarding changing the displayed Advertiser Name from Company Name to Brand Name

Dear Microsoft Advertising Support / Community, I am writing to inquire about the advertiser name displayed on our Audience Ads (featured on MSN). Currently, our official company name, "Amer Sports Japan Co., Ltd." (アメアスポーツジャパン株式会社), is…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

443 questions
asked 2026-07-13T02:15:25.88+00:00
大輔 関根 0 Reputation points
commented 2026-07-14T04:36:23.4633333+00:00
大輔 関根 0 Reputation points
0 answers

about Microsoft AD

SA360とMicrosoft広告を連携している時に、gclidとmsclkidが同時に同じ値で付与されているのですが、 この状態でMicrosoft側にはClickidが正常に返るのかどうかをお伺いしたいです。

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

443 questions
asked 2026-07-08T05:40:30.2466667+00:00
下中健太 0 Reputation points
2 answers

Disable "Action Recommended" Emails from Microsoft Advertising

I am an admin on a Microsoft Advertising account. I am getting regular emails with titles like "[Action Recommended] Your campaign budgets may be limiting performance." - I have all my accounts email notification preferences set to off, and…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

443 questions
asked 2026-07-07T17:30:19.21+00:00
Rex Schrader 0 Reputation points
edited an answer 2026-07-08T00:59:52.7966667+00:00
MS Advertising - Marvin 160 Reputation points Microsoft External Staff Moderator
1 answer

Is Bing Ads Offering Free Ad Credit For Non Profit Orgnizations?

I saw microsoft bing is giving free ads credit for non profit orgnizations is it real?

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

443 questions
asked 2026-07-07T16:12:42.8366667+00:00
Jayesh Singh 0 Reputation points
answered 2026-07-07T19:46:45.4666667+00:00
MS Advertising - Len 0 Reputation points Microsoft External Staff Moderator
2 answers

New Campaigns in Development

I need to add a new campaign for our organization so that we can begin entering opportunities and other donation related transactions.

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

443 questions
asked 2026-07-06T16:26:33.0566667+00:00
Jeff Lehan 0 Reputation points
answered 2026-07-07T00:23:01.1433333+00:00
MS Advertising - Len 0 Reputation points Microsoft External Staff Moderator
0 answers

New Account Automated Suspension - Egregious Policy False Positive (Requesting Human Review)

Hello Microsoft Advertising Team and Forum Moderators, I am writing to request an urgent human review of my brand-new Microsoft Advertising account, which has been locked due to an automated "Egregious Policy Violation". I believe my account…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

443 questions
asked 2026-07-02T10:47:32.5133333+00:00
Sajad Ahmed 0 Reputation points
commented 2026-07-06T18:59:35.6166667+00:00
JEHOCHRISELSHADAIJ-4518 0 Reputation points
1 answer

How to fix "Approved Limited" and "Sensitive Content" policy status for ad assets?

Hi. I am advertising brain injury case management services in the UK on MS ads. This is a socio-medico-legal service, and we work with legal teams and families of individuals who have suffered from a brain injury at birth or a catastrophic injury at some…

Microsoft Advertising | Other
Microsoft Advertising | Other

Additional features, tools, or issues not covered by specific Microsoft Advertising categories

443 questions
asked 2026-06-30T09:42:05.7833333+00:00
Arsalan Khan 0 Reputation points
answered 2026-06-30T09:42:33.7533333+00:00

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