773 questions
773 questions with Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key tags
2 answers
BitLocker Recovery Prompt After Connecting New Thunderbolt Docks
Hi guys, Corporate laptops consistently prompt for the BitLocker recovery key after booting with newer Thunderbolt docking stations attached. The issue appears to be related to changes in the TPM PCR measurements caused by the dock firmware or device…
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked
2026-10-03T00:12:18.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(35.2, 67%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
John Doe
40
Reputation points
answered
2026-10-03T00:57:25.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(172.8, 86%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJN%3C/text%3E%3C/svg%3E)
Jason Nguyen Tran
27,210
Reputation points
Independent Advisor
2 answers
BitLocker Data Recovery Without Formatting
Is there any way we can recover my documents without formatting the hard drive? The drive is protected by BitLocker, and I’m trying to determine whether there’s a legitimate way to recover or access the files without losing the data. If the BitLocker…
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked
2026-10-01T05:29:10.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 28.000000000000004%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EWJ%3C/text%3E%3C/svg%3E)
Waisea Jinairavula
0
Reputation points
answered
2026-10-01T07:47:39.6833333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(22.400000000000002, 36%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EXN%3C/text%3E%3C/svg%3E)
Xuan Nhu
1,370
Reputation points
Independent Advisor
2 answers
How to recover Bit locker key in Win 10 professional?
How to recover Bit locker key in Win 10 professional?
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked
2026-09-28T08:36:16.8966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 48%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELR%3C/text%3E%3C/svg%3E)
Lakshmikanth Reddy
0
Reputation points
commented
2026-09-30T07:15:23.7+00:00
Chance Maurice Niyonzima
255
Reputation points
Independent Advisor
1 answer
How do I decrypt a bitlocker encrypted drive without the bitlocker key
I got a SSD crashed and sent to data recovery center, it cloned out the data but require bitlocker recovery key. but we doesn't know which microsoft account got the bitlocker key. Is there any way to get the bitlocker key?
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked
2026-09-24T10:04:10.39+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(80, 7.000000000000001%, 17%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Sunny - (RNS)
0
Reputation points
answered
2026-09-24T10:34:30.73+00:00
Harry Phan
33,400
Reputation points
Independent Advisor
1 answer
BitLocker recovery after motherboard replacement — bitlocker key not found.
I have replace my dead Dell xps 15 9500 laptop i9 processor motherboard with i7 processor now it’s asking to put bitlocker key and I don’t have bitlocker key
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked
2026-09-22T11:07:30.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(192, 44%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Aniket GOLE
0
Reputation points
answered
2026-09-22T11:57:01.3933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(153.6, 9%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Hoang Le
6,275
Reputation points
Independent Advisor
1 answer
I am locked out of a laptop windows 10BitLocker how can I get past this
I am locked out of a laptop windows 10 that I bought from someone and they did not tell me the password or the recovery key and the screen is stuck on BitLocker how can I get past this
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked
2026-09-19T00:55:56.44+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 91%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEG%3C/text%3E%3C/svg%3E)
Elizabeth Giamalva
0
Reputation points
answered
2026-09-19T01:38:21.9133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 16%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EV%3C/text%3E%3C/svg%3E)
VPHAN
44,940
Reputation points
Independent Advisor
3 answers
Windows 11 Update KB5094126 Forcing BitLocker Recovery on Local Account Devices
Subject: Windows 11 Update KB5094126 Forcing BitLocker Recovery on Local Account Devices Body: Hello, Following the recent installation of update June 9, 2026—KB5094126 (OS Build 26100.8655), multiple corporate tablets used by our sales team have…
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked
2026-06-14T11:46:35.5433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(195.2, 6%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKB%3C/text%3E%3C/svg%3E)
Kurt Byrd
0
Reputation points
commented
2026-09-18T15:11:14.4833333+00:00
steve adrian
0
Reputation points
2 answers
Bitlocker recovery key restart loop
I enter the bit locker pass code. I work for maybe 5 minutes and then the computer restarts and I have to enter the passcode again and it keeps doing this over and over. The first time I got the blue screen of death was February. This loop started…
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked
2026-09-15T16:47:31.3366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(188.79999999999998, 60%, 28%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
SiRi
0
Reputation points
answered
2026-09-15T17:55:20.01+00:00
Harry Phan
33,400
Reputation points
Independent Advisor
2 answers
Plugged a removable external drive to school Pc now it’s encrypted and there’s no code to unlock it
Plugged a removable external drive to school Pc now it’s encrypted and there’s no code to unlock it. This had never happened before and Ibhave never encrypted this device. Help, please.
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked
2026-09-05T22:53:52.4733333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(86.4, 18%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
Jeanie
0
Reputation points
edited a comment
2026-09-12T18:43:13.7933333+00:00
Allan Solomon Mejia
10,225
Reputation points
2 answers
I can’t access my Bitlocker Key and Im locked out of my computer
My computer needs the bitlocker key. I can’t access it on my phone. I don’t know what to do.
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked
2026-09-10T16:27:00.27+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(112.00000000000001, 42%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Greene, Rylee
0
Reputation points
answered
2026-09-10T16:36:45.58+00:00
Bence Weiszmann
1,815
Reputation points
2 answers
How to fix hp Probook laptop with BitLocker Key?
My laptop- ProBook get problem with BitLocker Key shows on the screen and no alternative to log in the laptop , what can i do to resolve this problem?
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked
2026-09-09T19:51:37.5466667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(214.4, 13%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EEY%3C/text%3E%3C/svg%3E)
Elsa Yosief Desta
0
Reputation points
answered
2026-09-10T00:16:44.15+00:00
Harry Phan
33,400
Reputation points
Independent Advisor
1 answer
One of the answers was accepted by the question author.
BitLocker recovery key may be linked to an inaccessible former university Microsoft account
My Windows PC suddenly entered BitLocker Recovery. I have already checked the recovery keys associated with my personal Microsoft account, but no BitLocker recovery key is stored there. This PC was previously connected to a Microsoft work or school…
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 62%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYN%3C/text%3E%3C/svg%3E)
2 answers
BitLocker Recovery key issue
As my laptop get locked by bitlocker and the recovery ID which is showing was not match with the Bitlocker recovery key which i have. So i contact to my educational institution for recover by Bitlocker Recovery key. So they told me that we have deledted…
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked
2026-09-03T15:18:20.6133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 4%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHM%3C/text%3E%3C/svg%3E)
Harshil Modi
0
Reputation points
answered
2026-09-03T16:29:25.3033333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 81%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECT%3C/text%3E%3C/svg%3E)
Chen Tran
13,270
Reputation points
Independent Advisor
1 answer
BIT LOCKER RECOVERY KEY IS NOT WORKING ON 4 MONTH OLD HP LAPTOP
BIT LOCKER RECOVERY KEY IS NOT WORKING ON 4 MONTH OLD HP LAPTOP This is happening on the MD device and is fuming. I have followed all the steps and NOTHING. Please advise as we are a 1200 full time employees using windows and HP devices. MD is about to…
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked
2026-08-27T11:36:52.8566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 23%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELG%3C/text%3E%3C/svg%3E)
Lee Giles
0
Reputation points
answered
2026-08-27T20:57:25.9066667+00:00
Allan Solomon Mejia
10,225
Reputation points
2 answers
How to reset Surface to factory settings
We got a SurfacePro Model 1796 from a business that closed and all computer assets were given away, a former employee is logged in this particular computer and I need to reset it to Factory settings. I am able to get to the point within the…
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked
2026-08-24T12:12:28.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 0%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Javier Balderrama
0
Reputation points
commented
2026-08-27T01:11:39.5833333+00:00
Javier Balderrama
0
Reputation points
2 answers
One time passcode for recovery key not working
For some reason my computer needs a Bitlocker recovery. I am signed into my Microsoft account but to get a recovery key i need a one time passcode. The email is not being sent (I already checked the email address and spam folder). Please advise on how to…
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked
2026-08-23T03:19:59.77+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(115.19999999999999, 93%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJL%3C/text%3E%3C/svg%3E)
Jason Lammert
0
Reputation points
answered
2026-08-23T04:38:02.4233333+00:00
Hoang Le
6,275
Reputation points
Independent Advisor
1 answer
How to reset without the BitLocker Recovery Key?
I have a laptop that was added with the same name as another laptop in Active Directory. Due to this I cannot get into the organization's domain. I have tried to reset the laptop with the BitLocker recovery key. Unfortunately, since there are multiple…
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked
2026-08-14T12:06:56.62+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 35%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMZ%3C/text%3E%3C/svg%3E)
Matthew Zakrzewski
0
Reputation points
answered
2026-08-14T19:27:41.1633333+00:00
Allan Solomon Mejia
10,225
Reputation points
1 answer
BitLocker Recovery Key Assistance – Unable to Access Windows Due to Forgotten Microsoft Account
My personal Windows laptop is locked by BitLocker after a boot issue. I forgot the Microsoft account used to save the recovery key and need help recovering the account or locating the BitLocker recovery key.
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked
2026-08-06T18:09:34.3566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(0, 61%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERS%3C/text%3E%3C/svg%3E)
Ranjith Solthi
0
Reputation points
answered
2026-08-07T08:23:41.84+00:00
Brian Huynh
3,815
Reputation points Microsoft External Staff
2 answers
bitlocker recovery key
hello sir, i have a problem from bitlocker recovery key manage recovery key option is not open so i want to support
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked
2026-08-03T11:58:13.1066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 11%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENR%3C/text%3E%3C/svg%3E)
Narendrasinh rathod
0
Reputation points
answered
2026-08-04T18:09:20.52+00:00
EmilyS_726
30,255
Reputation points
Volunteer Moderator
2 answers
Cannot access my bitlocker management page in windows aaccount
My computer is locked with Bitlocker. I can access my microsoft account. Once inside I can see the device I am trying to get the bitlocker key for. When I try to access the bitlocker management page my computer gets stuck in an account authorization loop…
Windows for business | Windows Client for IT Pros | Devices and deployment | Recovery key
asked
2026-08-03T14:42:44.96+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 85%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJB%3C/text%3E%3C/svg%3E)
Jeanne Ball
0
Reputation points
answered
2026-08-03T16:31:30.52+00:00
Jeanne Ball
0
Reputation points