How to recover Bit locker key in Win 10 professional?

Question

How to recover Bit locker key in Win 10 professional?

Lakshmikanth Reddy 0

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2 answers

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Answer 1

Hello Lakshmikanth,

Thank you for posting question on the Microsoft Windows Forum!

If you are being prompted for a BitLocker Recovery Key, Windows cannot generate or recover a new key if the original recovery key has not been saved. The recovery key must be retrieved from one of the locations where it was stored when BitLocker was enabled.

Please check the following locations:

Microsoft Account

If you signed in to Windows using a Microsoft account, check:

https://account.microsoft.com/devices/recoverykey

Sign in with the same Microsoft account used on the device.

Work or School Device

If the computer belongs to an organization, the recovery key may be stored in:

Sign in to the Company Portal website.
Go to Devices.
Select the locked PC.
Select Get recovery key.
Select Show recovery key.
Copy the 48-character key and enter it on the BitLocker recovery screen.

If BitLocker recovery keys are stored in Microsoft Entra ID, they can be accessed at https://myaccount.microsoft.com:

7. Open the Devices tab.

Select the owned Windows device.
Select View BitLocker Keys.
Saved Copy

When BitLocker was enabled, the recovery key may have been:

Saved to a file
Printed
Saved on a USB drive
Stored in a password manager

Check Another Administrator Account

If another administrator enabled BitLocker on the device, they may have saved the recovery key during setup.

For additional information, please refer to Microsoft documentation:

https://support.microsoft.com/windows/find-your-bitlocker-recovery-key

I hope this answer has brought you useful information. If so, please click on Accept Answer and consider upvoting. Doing so helps other community members identify useful solutions to similar issues.

Chance Maurice Niyonzima 255 Reputation points Independent Advisor

2026-09-30T07:15:23.7+00:00

Hello Lakshmikanth,

I wanted to follow up and see whether you were able to locate the BitLocker recovery key using any of the methods mentioned above.

If the information provided helped resolve the issue, please consider clicking Accept Answer as it may help other community members facing the same issue.

Thank you

Answer 2

To recover a BitLocker key in Windows 10 Pro, use the recovery key that was saved when BitLocker was turned on. The supported recovery locations are:

A USB device
A printed copy
Microsoft Entra ID or Active Directory Domain Services (AD DS)
For work or school devices, Intune Company Portal if the organization stored the key there

If the device is at the BitLocker recovery screen, enter the 48-digit recovery key. Hyphens are optional.

For work or school devices enrolled in Intune, the recovery key can be retrieved from Company Portal:

Sign in to the Company Portal website.
Go to Devices.
Select the locked PC.
Select Get recovery key.
Select Show recovery key.
Copy the 48-character key and enter it on the BitLocker recovery screen.

If BitLocker recovery keys are stored in Microsoft Entra ID, they can be accessed at https://myaccount.microsoft.com:

Open the Devices tab.
Select the owned Windows device.
Select View BitLocker Keys.

If self-recovery is not available, helpdesk or IT administrators can retrieve recovery information if the organization backed it up.

If the recovery key cannot be found, the encrypted drive cannot be unlocked with an alternative bypass from the documented recovery process.