786 questions with Microsoft 365 and Office | OneDrive | For education | Windows tags

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My Gmail account is lost, and that Gmail account was signed in to Microsoft Office on my laptop. I no longer have access to that Gmail account. I want to transfer the Microsoft Office account associated with that Gmail to another Gmail account. Is that po

My Gmail account is lost, and that Gmail account was signed in to Microsoft Office on my laptop. I no longer have access to that Gmail account. I want to transfer the Microsoft Office account associated with that Gmail to another Gmail account. Is that…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-10-05T10:43:19.4133333+00:00
BISWAJIT BISWAL 0 Reputation points
1 answer

How do I find the exact break down of what each item in my One drive is taking exactly how much space

Hi Team, I have a personal Microsoft 365 Family Membership, and have files stored in my one drive and for the past month i have been repeatedly getting the notification that my one drive is full but i am unable to find out exactly how much space each…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2025-10-06T19:31:56.9633333+00:00
Prithvi Kalyan 0 Reputation points
commented 2026-10-03T01:38:52.7666667+00:00
Bvg Bvg 0 Reputation points
1 answer

How to access onedrive data, as previous edu email domain shifted to another

The issue is, recently my university provided edu email id domain got shifted to another, so now I'm failing to access my onedrive data due to this issue, how can I again get back access to my onedrive data?

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-09-28T04:35:54.05+00:00
MD ABDULLAH AHMED POLASH 0 Reputation points
commented 2026-09-29T00:23:33.3833333+00:00
Kien 1,710 Reputation points Independent Advisor
2 answers

How do i fix error code 657rx on my Laptop?

I use my own laptop for school and one time my one drive stopped working. I tried to fix it by myself and it didnt work, ever since then, i couldn't log into any apps that required a microsoft login with my school email. This includes minecraft, outlook,…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-09-25T01:47:05.2733333+00:00
REE Aiden 0 Reputation points
commented 2026-09-28T05:10:28.1+00:00
Jade Ng 15,860 Reputation points Microsoft External Staff Moderator
2 answers

Documents appearing via university OneDrive account on a PC I've logged out of months ago. Unable to remove account.

All of a sudden documents are showing up on friend's PC via OneDrive. They are ALL of the documents on my student OneDrive account. My friend looked and found my account buried in the windows settings, not the Microsoft account or onedrive settings…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-09-18T08:24:53.1766667+00:00
Liam C 0 Reputation points
commented 2026-09-19T08:21:09.4766667+00:00
Jayden-P 3,210 Reputation points Independent Advisor
1 answer

when i try to enter my card details it says that it's invalid and yet all my entries are valid

when i try to enter my card details it says that it's invalid and yet all my entries are valid

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2025-08-02T20:34:49.58+00:00
ezron kipkoech 0 Reputation points
commented 2026-09-15T05:37:33.6233333+00:00
Hodgestin Siska 0 Reputation points
1 answer

¿Como soluciono el error: error de servidor(/): GetSections returned no conversation history?

No puedo usar Copilot para acceder a mis archivos de office para estudiar. Ayuda!

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-09-08T15:42:56.4433333+00:00
Lucas Buso 0 Reputation points
answered 2026-09-08T16:00:41.9333333+00:00
Ivory 1,825 Reputation points Independent Advisor
1 answer

Word document has reverted to a previous version

I was working on an assignment for university, and I accidentally closed the wrong Word tab. I opened it back up and it had reverted to a version from several days ago. I have the file saved to my university OneDrive, and auto-save was turned on when I…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-05-03T11:28:34.83+00:00
Michael Jones 0 Reputation points
commented 2026-09-05T17:57:11.43+00:00
Harsh 0 Reputation points
1 answer

How do I find inaccessible/lost documents from an alumni education account?

BACKGROUND: I am an alumni at my school. My account "fell through the cracks" for years and I maintained access to all student features and apps. I used that account for almost every document need I had for the past 5-6 years. They have since…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-09-03T18:45:49.28+00:00
S Fansler 0 Reputation points
answered 2026-09-03T19:55:02.3033333+00:00
Emily T 565 Reputation points Microsoft External Staff Moderator
1 answer

How to update onedrive

How to update onedrive on my pc's as it does not update automatically

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-09-01T20:16:56.2533333+00:00
John Halvorsen 0 Reputation points
commented 2026-09-02T22:42:56.6+00:00
Kai-L 19,920 Reputation points Microsoft External Staff Moderator
1 answer

Version History Consuming Too Much Space

Is there a way to control the version history so that older versions of large files don't consume so much space?

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-08-31T23:09:04.9633333+00:00
Turner, Donald 0 Reputation points
commented 2026-09-01T23:37:34.65+00:00
Dora-T 1,130 Reputation points Independent Advisor
2 answers

One drive not syncing

I cleared all the caches, checked the internet connection, reset Onedrive, deleted Onedrive and then reinstalled it, and nothing works. They refuse to sync Onedrive to my computer.

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-08-28T15:33:21.82+00:00
Monroe Vada 0 Reputation points
commented 2026-08-29T15:31:16.8766667+00:00
Jayden-P 3,210 Reputation points Independent Advisor
3 answers

2,00,000+ Users are getting affected | Onedrive Embed URLs are not working. Blank sheet is getting displayed.

Hi. When we're trying to embed onedrive excel sheets' url on the website to provide problems in order to practice MS Excel formulas, it's showing no sheet/blank sheet. We've check embedded code, it's perfectly right for all problems. We're doing this all…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-08-24T15:16:41.62+00:00
Achalesh Lakhotiya 5 Reputation points
edited a comment 2026-08-27T15:46:19.3533333+00:00
Emily T 565 Reputation points Microsoft External Staff Moderator
2 answers

I'm getting an error and can't sync my OneDrive credentials because I want to re-enter them to continue syncing.

I want to sync OneDrive again, but I get an error when I enter my credentials. What should I do?

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-08-24T01:26:35.25+00:00
Hayes Victoria 0 Reputation points
commented 2026-08-25T06:52:59.2366667+00:00
Teddie Dang 1,365 Reputation points Independent Advisor
1 answer

Microsoft One Drive and Outlook access denied

Hi, I can't login to my account because I lost my student status when I was somewhere that I had no access to internet for more than 2 months. Now that I am back I can't log in but I received an email saying I the Onedrive data stays available for a…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-08-24T10:37:05.68+00:00
Golnaz Golestani 0 Reputation points
edited the question 2026-08-24T11:22:59.3933333+00:00
Golnaz Golestani 0 Reputation points
2 answers

OneDrive files were deleted and restored, but the contents are missing

Hello, While using OneDrive, a notification appeared and I accidentally clicked OK without fully reviewing it. Afterward, I discovered that a number of my files had been deleted. I attempted to restore the files using both the Windows Recycle Bin and the…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-08-19T15:23:07.93+00:00
Rhodes Livia 0 Reputation points
commented 2026-08-20T22:57:29.4933333+00:00
Chris-D 1,690 Reputation points Independent Advisor
2 answers

One Drive space is full, files cannot be deleted, I don't see such a large file on the machine, and I don't see the trash can, how to clear it

One Drive space is full, files cannot be deleted, and I don't see such a large file on my machine I didn't see the trash can, how to remove it

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-08-17T05:34:22.7433333+00:00
Walker Bethany 0 Reputation points
commented 2026-08-18T15:05:05.2433333+00:00
Hani-Ng 2,070 Reputation points Independent Advisor
2 answers

One Drive files are damaged or deleted, and I have restored them, but the restored files cannot be recovered. What should I do?

Hello. While using OneDrive, I was prompted to unconsciously select 'OK' when a specific guide window was displayed, and then the files were deleted. I tried to recover it from the Recycle Bin and OneDrive web version of my personal computer, but now the…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-08-16T11:38:04.7266667+00:00
Cooper Sarah 0 Reputation points
commented 2026-08-17T03:17:01.8166667+00:00
BabybooHN 3,290 Reputation points Independent Advisor
1 answer

One drive not syncing

I cleared all the caches, checked the internet connection, reset Onedrive, deleted Onedrive and then reinstalled it, and nothing works. They refuse to sync Onedrive to my computer.

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-08-16T12:09:16.3233333+00:00
Jones Harriet 0 Reputation points
commented 2026-08-17T00:46:11.03+00:00
Teddie Dang 1,365 Reputation points Independent Advisor
2 answers

Re-enter credentials error on Windows PC

My personal OneDrive on my laptop is currently synced, but my school account is not connecting and is asking me to 're-enter credentials'. However, when you try to enter it, an error appears and the following information is displayed. Message: The…

Microsoft 365 and Office | OneDrive | For education | Windows
asked 2026-08-15T07:50:28.94+00:00
Smith Eleanor 0 Reputation points
commented 2026-08-16T11:34:04.25+00:00
Julie Huynh 3,770 Reputation points Independent Advisor