15,010 questions

Sort by: Updated
1 answer

Microsoft for Startups Azure credit activation fails – “You’re not eligible for an Azure free account”

I am applying for Microsoft for Startups for a New Zealand startup. I created a new personal Microsoft account specifically for the Microsoft for Startups application. This account has not previously had an Azure subscription or Azure free trial. I…

Azure | Azure Startups
Azure | Azure Startups

Startups: Companies that are in their initial stages of business and typically developing a business model and seeking financing.

1,769 questions
asked 2026-09-30T03:22:44.3533333+00:00
Grant Jennings 0 Reputation points
edited the question 2026-09-30T03:24:53.94+00:00
Grant Jennings 0 Reputation points
1 answer

Unable to add funds to my child's XBOX account

Whenever I try to add funds to my child's XBOX account, I experience an error message saying: Contact us at Microsoft support We’re having trouble processing your payment and we’d like to get it sorted out. Get more info 1dRyWwy2H0+TXtKY.14.433.5 Wed,…

Microsoft 365 and Office | Microsoft Family Safety | Other | Windows
Microsoft 365 and Office | Microsoft Family Safety | Other | Windows

A free app and service that helps families create healthy digital habits and stay connected. It’s designed to support both online safety and real-world awareness by offering tools for screen time management, content filtering, and location sharing

202 questions
asked 2026-09-30T00:19:32.6+00:00
Ryan Gildersleeve 0 Reputation points
answered 2026-09-30T00:19:55.12+00:00

AI answer

1 answer

billing and subscription to different email

we have a subscription that is charged to our bank card but the email it shows is only a portion of an email and we do not recognize it

Microsoft 365 and Office | Subscription, account, billing | Other | Other
asked 2026-09-29T18:08:35.86+00:00
hannah southreno.com 0 Reputation points
commented 2026-09-30T00:06:18.06+00:00
John Jefferson Doyon 89,445 Reputation points Independent Advisor
1 answer

Require human to human phone contact

Hello there to the people reading this. On September 25th a stormy Friday for myself. I was actively on youtube with my xbox 1s and after a normal xbox update I wasn't able to access my main xbox account " FearGh0sty " and I tried to re-enter…

Windows for home | Other | Gaming
asked 2026-09-29T23:24:09.2333333+00:00
FearGh0sty ( nico g ) 0 Reputation points
answered 2026-09-29T23:24:26.1433333+00:00

AI answer

1 answer

Places for Business never get past "publishing in 7-12 days." And there is no way to get help.

My business listing has been on a never ending pending publishing ETZ 7-12 days and it never gets published. I have been trying to get this, which once was published and on maps, back up online for close to a year. Started first with the verification…

Bing | Other
Bing | Other

Miscellaneous topics that do not fit into specific categories.

1,561 questions
asked 2026-09-29T23:19:21.24+00:00
Patrick Hascall 0 Reputation points
answered 2026-09-29T23:19:38.1166667+00:00

AI answer

1 answer

cancellation process

Cant cancel my subscription? Please assist me in cancelling my Azure micro soft subscription. Please help me cancel my Azure subscription Thank you again

Microsoft 365 and Office | Subscription, account, billing | Other | Windows
asked 2026-09-29T20:45:23.1833333+00:00
jacquelyn sweat 0 Reputation points
answered 2026-09-29T20:45:37.9366667+00:00

AI answer

1 answer

Billing issue

I purchased Microsoft 365 thru Best Buy when I purchased my laptop, however I can not download it. It keeps asking me if I would like to try 30 days trial free. I would like to be able to contact someone by PHONE regarding this issue

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-09-29T19:43:42.16+00:00
Aracelis L Rivera 0 Reputation points
commented 2026-09-29T20:28:05.64+00:00
John Jefferson Doyon 89,445 Reputation points Independent Advisor
1 answer

Help to use authenticator app on iphone

When trying to use authenticator app, I am provided a number to tap but am not able to find where to tap the number.

Microsoft Security | Microsoft Authenticator
asked 2026-09-29T20:15:24.8033333+00:00
Steven Hale 0 Reputation points
commented 2026-09-29T20:16:37.2933333+00:00
Steven Hale 0 Reputation points
1 answer

taking subscription from card with out my permission to use this card number

you guys are taking money from my bank account without my permission to use the card details i have tried to cancel my subscription but it all to hard to find details of my accounts

Microsoft 365 and Office | Subscription, account, billing | For home | Other
asked 2026-09-29T19:37:25.95+00:00
les allen 0 Reputation points
commented 2026-09-29T20:15:45.7033333+00:00
John Jefferson Doyon 89,445 Reputation points Independent Advisor
1 answer

Secure my hacked account

My Microsoft account "fa********@yahoo.com" has unauthorized activity. I cannot sign in because I forgot my password. Please secure my account and prevent unauthorized access. I am the legitimate owner and need help recovering the account.

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-09-29T18:53:59.31+00:00
Dr. Farhan Ullah 0 Reputation points
commented 2026-09-29T19:52:01.13+00:00
John Jefferson Doyon 89,445 Reputation points Independent Advisor
1 answer

Previous Microsoft Learn account recovery

I previously had an account in January of this year and completed some Azure Training 104, but I cannot remember my login information. It would have been under ******@falconwood.biz or ******@gmail.com. Recently I tried logging into an account that I…

Community Center | Not monitored
asked 2026-09-29T19:21:06.4833333+00:00
Coleman, Demetris 0 Reputation points
edited the question 2026-09-29T19:30:59.8233333+00:00
Clover-L 25 Reputation points Microsoft External Staff Moderator
1 answer

TMP compliance issue

we are getting this error; do we need to enable tpm on device.

Microsoft Security | Intune | Configuration
asked 2026-09-29T09:21:37.3933333+00:00
Megha Devrani 0 Reputation points
commented 2026-09-29T19:23:00.03+00:00
Rahul Jindal 11,731 Reputation points
1 answer

I cannot receive a code on app for authenticator

I’ve tried several trying to verify codes. It will not send me codes or nothing nomore what type of form I choose how I can have access to my account

Microsoft Security | Microsoft Authenticator
asked 2026-09-29T18:39:42.0533333+00:00
Taide Fulmer 0 Reputation points
answered 2026-09-29T18:39:58.87+00:00

AI answer

1 answer

Trying to use 365

On sept 17 my license for 365 renewed and now it doesn't work. ******@outlook.com. When I open Excel and try to activate I get: An unknown error has occurred. The error code is: 0x0

Microsoft 365 and Office | Install, redeem, activate | For home | Other
asked 2026-09-29T18:00:38.77+00:00
Tom Mahoney 0 Reputation points
commented 2026-09-29T18:35:40.3533333+00:00
EmilyS726 271.5K Reputation points Independent Advisor
1 answer

Need help with signing in microsoft account

I’ve been trying to log in to my Microsoft account on microsoft.com, but the login page keeps loading indefinitely and never completes. How can I fix this issue?

Microsoft Edge | Browser crashes or stops working | Windows 11
asked 2025-11-15T00:01:38.91+00:00
Antonio Camacho 5 Reputation points
commented 2026-09-29T18:28:47.8433333+00:00
ahmet kaya 0 Reputation points
1 answer

Error sign in

Quisiera saber como puedo volver a acceder a mi cuenta de Microsoft mediante mi contraseña, ya que al intentar ingresarla me dice que eh intentado ingresar con una cuenta o contraseña incorrecta demasiadas veces pero mi contraseña esta correcta(cabe…

Microsoft Security | Microsoft Authenticator
asked 2026-09-29T18:24:36.4933333+00:00
Gerardo Jimenez Castillo 0 Reputation points
answered 2026-09-29T18:24:50.8733333+00:00

AI answer

1 answer

email issue

I am not receiving my email in Hotmail. The hotmail automatically changed to outlook and now I am not receiving my email

Outlook | Web | Outlook.com | Email
asked 2026-09-29T17:24:14.32+00:00
Abi Danesh 0 Reputation points
commented 2026-09-29T18:17:54.5466667+00:00
John Jefferson Doyon 89,445 Reputation points Independent Advisor
1 answer

Azure RunCommandWindows extension stuck in Deleting state

I have an Azure Windows Server 2022 VM named AxiomQuant-Build in Central India. The VM is running and the Azure VM Agent is Ready. The Microsoft.CPlat.Core.RunCommandWindows extension became stuck in the Deleting state after an Action Run Command…

Azure Virtual Machines
Azure Virtual Machines

An Azure service that is used to provision Windows and Linux virtual machines.

10,408 questions
asked 2026-09-29T17:39:17.9233333+00:00
Kannan Ramaswamy 0 Reputation points
answered 2026-09-29T17:39:41.14+00:00

AI answer

1 answer

Why am I getting "EnforcementUsageCredits" error in Copilot Studio when I have M365 Copilot Premium?

I have a Microsoft 365 Copilot Premium license. I built a simple agent in Copilot Studio with a workflow using the "When an agent calls the flow" trigger. I understand that M365 Copilot licensed users can use Copilot Studio for free in…

Microsoft Copilot | Microsoft 365 Copilot | Development
asked 2026-09-29T17:09:03.4333333+00:00
vinay G 0 Reputation points
answered 2026-09-29T17:09:26.1733333+00:00

AI answer

1 answer

how to get my new email back after system update seems to have wiped it out

why is system update wiping out my emails ? On another laptop system did the same thing. so frustrating since msn does not work with many companies, system reject their sent messages and I set up a new outlook.com address which system update has…

Windows for home | Windows 11 | Windows update
asked 2026-09-29T15:48:02.0066667+00:00
JT Schube 0 Reputation points
commented 2026-09-29T15:57:38.82+00:00
Neil D 34,440 Reputation points Volunteer Moderator