Lost Windows password from old laptop

Cornichon 0 Reputation points
2026-10-12T17:17:44.25+00:00

Hi there,

I have this old laptop that I am logging into with a local account. Back when I started using it years ago, I used to log into it using my Microsoft account before deciding to switch to a local account. Fastforward to today, I am trying to sign in to my Microsoft account on my laptop again (in settings > account) and I do manage it but then I have reached this stage "sign in to this laptop with your Microsoft account" that says that they need my current Windows password one last time.

I have tried everything: the password for my local account, my current Microsoft password and any other password that I could remember and nothing worked. And there are no options to skip this step or even to reset that password.

How should I proceed?

Windows for home | Windows 11 | Accounts, profiles, and login
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  1. AI answer

    2026-10-12T17:17:56.5566667+00:00

    That prompt is asking for the current password of the local Windows account, not the Microsoft account password. If that local account was created without a password, leave the password field blank and continue.

    If the local account does have a password and it is no longer known, the supported options are:

    1. Try resetting it from the sign-in screen
      • Sign out or lock the PC.
      • On the Windows sign-in screen, select the arrow next to the password field.
      • Select OK > Reset password.
      • Answer the security questions for that local account.
    2. If already signed in with that local account and Windows offers it
      • Open Settings > Accounts > Sign-in options.
      • Select Password > Change.
      • If available, select I forgot my password and follow the prompts.
    3. If another administrator account already exists on that PC
      • Open Computer Management.
      • Go to Local Users and Groups > Users.
      • Right-click the affected account and select Set Password...
      • Set a new password, then use that password when Windows asks for the current device password.
    4. If no password reset option works and there is no other administrator account
      • The documented recovery path is to reset the Windows device.
      • Microsoft support cannot retrieve or bypass a forgotten password.

    For future protection on a local account, a password reset disk can be created from Control Panel > search for create password reset. This works only for local accounts.


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  2. EmilyS726 273K Reputation points Independent Advisor
    2026-10-12T17:52:37.9466667+00:00

    Can you hold down Win+R keys, type in netplwiz and press enter, then click on Add there, can you tell me, does it allow you to add the Microsoft account this way?

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