174,420 questions

Sort by: Updated
1 answer

I can't recover my Microsoft/Xbox account. I need help to recover it.

Hello Microsoft, I can't sign in to my account: Moderator note: PII ******@outlook.sa (Microsoft account and Xbox account are the same) and i want to recover it and it says my password is wrong. I don't know if iam hacked or not because i need to…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-13T18:28:49.9833333+00:00
Abdelrahman Shaker 0 Reputation points
commented 2026-11-14T10:55:39.3466667+00:00
Abdelrahman Shaker 0 Reputation points
0 answers

Unable to log into microsoft / outlook using password and code

I am unable to log into my microsoft account / outlook on my phone. I can only log in off my laptop using my laptop pin code, whenever i try and use my password and a code is sent to another e-mail adresss i put the code in and it says something went…

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-11-14T10:40:58.5133333+00:00
sarah richards 0 Reputation points
2 answers

How to recover a deleted email

How can i recover a deleted email which I deleted 4 days ago

Outlook | Web | Outlook.com | Email
asked 2026-10-17T09:20:39.8333333+00:00
Ian Dellaway 0 Reputation points
commented 2026-11-14T10:21:06.31+00:00
Amina Mulla 0 Reputation points
2 answers

Outlook certificate error

The name on the security certificate is invalid or does not match the name on the site.

Outlook | Web | Outlook on the web for business | Security
asked 2026-11-12T18:31:33.49+00:00
Heather Philbert-Aponte 0 Reputation points
commented 2026-11-14T10:11:15.67+00:00
Dora-T 2,255 Reputation points Independent Advisor
2 answers

HTTP ERROR 500

Not able to open outlook due to HTTP ERROR 500. I need to access the office mails

Outlook | Web | Outlook on the web for business | Email
asked 2026-11-13T06:09:04.7266667+00:00
Amrita Rana 0 Reputation points
commented 2026-11-14T10:10:05.9433333+00:00
Dora-T 2,255 Reputation points Independent Advisor
1 answer

Outlook issue

Hi Team, We have been experiencing issues with Outlook for the past 12 hours. Could you please provide the current status and confirm when the Outlook update was implemented? Also, kindly share the expected resolution time.

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-13T05:31:29.1166667+00:00
Tera Chinnapa Reddy 0 Reputation points
commented 2026-11-14T10:09:46.2633333+00:00
Dora-T 2,255 Reputation points Independent Advisor
2 answers

OUTLOOK MAIL

When will mail be online. This is not a good thing when it comes to patient safety

Outlook | Web | Outlook on the web for business | Email
asked 2026-11-13T04:22:27.2133333+00:00
DARREN FOREMAN 0 Reputation points
commented 2026-11-14T10:09:38.04+00:00
Dora-T 2,255 Reputation points Independent Advisor
1 answer

Microsoft Outlook Downtime 13 Nov 2026

Would like to know how much longer is the downtime?

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-13T03:35:14.9+00:00
Edward Chau 0 Reputation points
commented 2026-11-14T10:09:32.4233333+00:00
Dora-T 2,255 Reputation points Independent Advisor
2 answers

cannot access Outlook or Copilot

yesterday, there were missing chats in Copilot windows early this morning I could not access Copilot or outlook, 4 hours ago there were various claims on social media regarding being locked out of Outlook and Copilot. Why doesn't Microsoft alert their…

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-13T02:17:09.5366667+00:00
Frank Aquilina 0 Reputation points
commented 2026-11-14T10:09:06.1133333+00:00
Dora-T 2,255 Reputation points Independent Advisor
2 answers

I'm completely locked out of my Microsoft tools

None of my Microsoft apps are working, and I am unable to send or receive messages on the Outlook app. What is Microsoft saying about the cause of this outage, and when can we expect a fix?

Outlook | Windows | New Outlook for Windows | For business
asked 2026-11-13T00:44:37.26+00:00
Busein BKm 0 Reputation points
commented 2026-11-14T10:08:49.6366667+00:00
Dora-T 2,255 Reputation points Independent Advisor
2 answers

Outlook is extremely slow and not showing emails

I'm having trouble accessing my emails in outlook on my iPhone today. I also tried accessing Outlook from my laptop, but I'm still unable to get to my mailbox. Please help!!!!

Outlook | Outlook for mobile | Outlook for iOS | For business
asked 2026-11-13T00:18:31.2433333+00:00
maybelline dangela 0 Reputation points
commented 2026-11-14T10:08:43.63+00:00
Dora-T 2,255 Reputation points Independent Advisor
2 answers

EMAIL service to SUNY Buffalo

When will EMAIL be restored to the University at Buffalo, SUNY?

Outlook | Web | Outlook on the web for business | Email
asked 2026-11-12T23:30:42.5533333+00:00
John Richard 0 Reputation points
commented 2026-11-14T10:07:24.64+00:00
Dora-T 2,255 Reputation points Independent Advisor
2 answers

No Email Service since 12:20 pm

When will my email be back up and running????????? It has been out since 12:20pm. This is unacceptable. I am trying to run a business and I depend on this email for running my business. Julie Brigman

Outlook | Windows | Classic Outlook for Windows | For business
asked 2026-11-12T22:56:33.95+00:00
Julie Brigman 0 Reputation points
commented 2026-11-14T10:07:05.63+00:00
Dora-T 2,255 Reputation points Independent Advisor
2 answers

Problemi eliminazione contatti Outlook

Buongiorno, scrivo perchè non riesco a cancellare i contatti da Outlook, mi compare la dicitura "Non è stato possibile eliminare questo contatto", non riesco a risolvere. So che è un problema largamente diffuso.

Outlook | Web | Outlook.com | Contacts
asked 2026-11-01T09:10:00.3633333+00:00
Damiano Fiorini 5 Reputation points
commented 2026-11-14T10:03:35.01+00:00
Roberto A 0 Reputation points
2 answers

I am on Mac Outlook running Golden Gate 27.2 and photos don't attach to my outgoing emails? Any suggestoins.

Inability to attach normal 1-3Mg photos to an email in Mac Outlook. Help!

Outlook | MacOS | New Outlook for Mac | For business
asked 2026-11-14T05:57:37.0233333+00:00
Lanny MacDougall 0 Reputation points
edited the question 2026-11-14T09:54:52.8233333+00:00
Stefan Blom 357.7K Reputation points MVP Volunteer Moderator
2 answers

Phishing scam took control of my Microsoft account

Phishing scam took control of my Microsoft account, can't log in. Recovery form says account does not exist and log in form says wrong password/too many log in attempts, etc. How can I regain access of the account? Online AI forms are not helping!

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-13T20:22:40.0866667+00:00
Dan Gusmanov 0 Reputation points
answered 2026-11-14T09:46:26.2466667+00:00
Vikki-T 14,390 Reputation points Microsoft External Staff Moderator
2 answers

Delay account recovery blocked

I know the password and verify email for my outlook account. But I can't access my account because the account recovery is blocked. How can I resolve it? I submitted recovery form and reset the password but it does not work and account recovery block is…

Outlook | Web | Outlook.com | Account management, security, and privacy
asked 2026-11-13T23:43:49.03+00:00
Brian Robinson 0 Reputation points
commented 2026-11-14T09:44:55.45+00:00
Brian Robinson 0 Reputation points
2 answers

MS Office Professional Plus 2021 - Activation Required

During recent MS Email outage and the problem determination - Outook.exe - is deleted and / or cannot be found, The other Office Plus 2021 products require activation also. I have a valid license as I am still receiving my emails on my phone. I can…

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-13T19:42:01.1466667+00:00
scottj 0 Reputation points
answered 2026-11-14T09:41:31.8466667+00:00
Vikki-T 14,390 Reputation points Microsoft External Staff Moderator
0 answers

Somebody please blow up the Microsoft HQ ASAP!

Can someone please go blow up the Microsoft HQ ASAP so that there won't be any chance of an outage occurring ever again?

Outlook | Web | Outlook.com | Email
asked 2026-11-14T09:33:04.8+00:00
Asmond Tan 0 Reputation points
2 answers

How do I remove and incorrect e-mail address from New Outlook.

I have an incorrect e-mail address as well as the correct e-mail address. Even when the correct e-mail address is selected from the drop down menu the email is being sent to the incrrect address reslting in a failed delivery notification.

Outlook | Windows | New Outlook for Windows | For home
asked 2026-11-11T11:04:35.1866667+00:00
Ian Kidd 0 Reputation points
answered 2026-11-14T08:26:30.7233333+00:00
Ian Kidd 0 Reputation points