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Account offline

My account is offline - can you assist in helping get it back online / working?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2026-11-12T22:12:05.9533333+00:00
lorri payne 0 Reputation points
commented 2026-11-12T22:52:28.3133333+00:00
private- 5 Reputation points
2 answers

Unable to install microsoft office 365

I purchased Microsoft Premium and when I try to install it says it is unable to do so.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-12T22:11:28.01+00:00
Val Musfelt 0 Reputation points
answered 2026-11-12T22:43:19.15+00:00
Ivan B 127.3K Reputation points Independent Advisor
1 answer

Login keeps timing out

I cannot log in to the Microsoft Bing mobile app. Every time, the log in times out after loading for a while and shows the attached message. Wifi has been turned off and on, tried using cellular, tried switching networks, etc. Wifi is not the problem,…

Bing | Bing Apps | Use app feature
Bing | Bing Apps | Use app feature

Mobile and desktop apps that bring Bing’s search, discovery, and personalization features to users across devices.Use app feature - Apply an application's functionalities and tools to achieve specific tasks.

266 questions
asked 2026-11-12T22:10:07.9733333+00:00
Isabella Rodriguez 0 Reputation points
answered 2026-11-12T22:45:19.9966667+00:00
Estrella721 48,020 Reputation points Independent Advisor
2 answers

How to sign o9nto my email account

Hmmm… can't reach this page It looks like the webpage at https://outlook.office.com/mail/inbox/id/AAQkADJhM2UxZmFlLTRhZGQtNDI3My1hNmE5LWJlZTVlMjk5ODg2ZAAQANv1vRw9%2Bm5Ihl%2FcLPFPKug%3D might be having issues, or it may have moved permanently to a new web…

Outlook | Web | Outlook.com | Email
asked 2026-11-12T22:09:32.0233333+00:00
Richard Jones 0 Reputation points
answered 2026-11-12T22:45:34.6533333+00:00
Kayece Jan Mae Amizola 16,875 Reputation points Independent Advisor
1 answer

How to fix error code 0-2015 (2250)

I am trying to install Microsoft Office 2021 and the above error code comes up when I try to install.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-11-12T22:09:01.8833333+00:00
Valerie Reese 0 Reputation points
answered 2026-11-12T22:10:22.9133333+00:00

AI answer

1 answer

How do I stop Word uploading my documents?

I've set Word to save to my computer & turned off auto-save. I've deselected syncing to OneDrive, but I'm still getting error messages. While using Word, today, I've been constantly met with "UPLOAD PENDING - Your changes were saved, but could…

Microsoft 365 and Office | Word | Other | Windows
asked 2026-11-12T22:08:40.9233333+00:00
Pallid Mask 0 Reputation points
answered 2026-11-12T22:10:52.61+00:00

AI answer

1 answer

cancel subscription

I used my Mac address to subscribe and this address is no longer attached to my gmail account .

Microsoft 365 and Office | Subscription, account, billing | For home | MacOS
asked 2026-11-12T22:07:26.1833333+00:00
Gilles Tisseraud 0 Reputation points
commented 2026-11-12T22:55:33.9533333+00:00
John Jefferson Doyon 90,940 Reputation points Independent Advisor
2 answers

NOT RECEIVING EMAIL

Why the **** is my email not working? I NEED TO RECEIVE EMAILS.

Outlook | Web | Outlook.com | Email
asked 2026-11-12T22:07:24.9966667+00:00
Charles McAleese 0 Reputation points
answered 2026-11-12T22:38:51.11+00:00
EmilyS726 279.8K Reputation points Independent Advisor
1 answer

Azure Document Intelligence stuck in Accepted: F0 to S0 upgrade fails with RequestConflict

My Azure AI Document Intelligence resource in Brazil South currently shows provisioning status "Accepted" and pricing tier Free (F0). Changing the pricing tier to Standard S0 through the Azure portal fails with RequestConflict. The error states…

Azure Document Intelligence in Foundry Tools
asked 2026-11-12T22:06:51.7833333+00:00
Dias 0 Reputation points
answered 2026-11-12T22:09:35.0333333+00:00

AI answer

2 answers

adding another computer

does my license allow me to add a computer and if so how do i add office 365 to another device. if not how do i transfer my license to a different computer.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-11-12T22:06:29.61+00:00
joseph mistretta 0 Reputation points
answered 2026-11-12T22:40:40.6866667+00:00
EmilyS726 279.8K Reputation points Independent Advisor
1 answer

Request for Assistance Recovering an Old Email Account

Good evening, I'm having difficulties recovering access to my email account, which I originally created in 2013. I would really appreciate the opportunity to speak with someone directly who may be able to help me regain access. I used the email account…

Outlook | Web | Outlook.com | Email
asked 2026-11-12T22:06:17.9433333+00:00
Johnny Goodman 0 Reputation points
answered 2026-11-12T22:07:55.3566667+00:00

AI answer

1 answer

Office says my product is unlicensed

Office says my product is unlicensed despite being renewed recently. I have tried logging out and restarting my computer but no success

Microsoft 365 and Office | Other
asked 2026-11-12T22:05:54.09+00:00
Kenneth Forde 0 Reputation points
answered 2026-11-12T22:43:15.9233333+00:00
Kayece Jan Mae Amizola 16,875 Reputation points Independent Advisor
2 answers

None of my devices will log into our Hotmail account.

We have been trying for almost 2 days to log into our Hotmail account and it wont load. it just gives us this error. we have tried all the assistant trouble shooting steps but no luck. UTC Date: 2026-11-12T21:59:46.337Z Client Id:…

Outlook | Web | Outlook.com | Email
asked 2026-11-12T22:04:49.4766667+00:00
Mark Rodriguez 0 Reputation points
answered 2026-11-13T00:56:35.64+00:00
Marcin Policht 113.2K Reputation points MVP Volunteer Moderator
2 answers

I cannnott access my outlook email on my ipad despite following all reommenation

I have spent 4 hours trying to fix my outlook account or mail on my uipad or iphone. I have followed every possible solution offered online. I am old and nee to speak to a live technical person.

Outlook | Outlook for mobile | Outlook for iOS | For home
asked 2026-11-12T22:04:45.39+00:00
Greg OBrien 0 Reputation points
answered 2026-11-12T22:37:03.22+00:00
Ivan B 127.3K Reputation points Independent Advisor
2 answers

Co-pilot Issue

My copilot in my laptop is not working. When I open the app it only has blank white screen.

Microsoft Copilot | Windows Copilot | App
asked 2026-11-12T22:04:29.73+00:00
Iris Jade Seguban 0 Reputation points
commented 2026-11-13T01:37:40.8133333+00:00
Ray Roth 0 Reputation points
1 answer

I can'r recover word Doc.

I was on my word document a yesterday then today the document name wasn't deleted, but every thing else was. I have tried to recover my word document. It's ended unsuccessful, but I'm open to any new suggestions as long as I can get it back in time for…

Microsoft 365 and Office | Word | For education | Windows
asked 2026-11-12T22:04:06.4266667+00:00
Spiritual believer :3 0 Reputation points
answered 2026-11-12T22:21:08.73+00:00
Kai-L 21,435 Reputation points Microsoft External Staff Moderator
3 answers

Iam not able to log in to my hotmail ******@hotmail.com or other account ******@usgimedical.com nor I am able to get code to another email ******@hojmed.com

I cannot login to my hotmail ******@hotmail.com or my email ******@usgimedical.com nor I can code to my email ******@hojmed.com

Outlook | Web | Outlook.com | Email
asked 2026-11-12T22:04:05.2133333+00:00
George Abi-Chahine 0 Reputation points
answered 2026-11-12T22:44:03.3666667+00:00
private- 5 Reputation points
2 answers

outlook email not working

outlook not working, no emails, does no treceived or send emails.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-12T22:02:44.43+00:00
Armando Da Silva 0 Reputation points
commented 2026-11-13T00:51:08.7833333+00:00
Eric Wall 0 Reputation points
1 answer

Azure Functions Flex Consumption — Security Isolation of Deployment Storage Write Permissions

Hello, We are evaluating Azure Functions Linux Flex Consumption for a security-sensitive broker workload. Our security requirement is that application runtime code must not be able to modify its deployment package or change the package reference,…

Azure Functions
Azure Functions

An Azure service that provides an event-driven serverless compute platform.

6,514 questions
asked 2026-11-12T22:02:17.99+00:00
Mohanad Al Soloh 0 Reputation points
answered 2026-11-12T22:04:27.37+00:00

AI answer

2 answers

Outlook is no longer accessing my Gmail account.

As of today, I cannot remove my Gmail account through Outlook. I cannot delete it to re-establish it.

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-12T22:01:05.54+00:00
Eliot Malamud 0 Reputation points
answered 2026-11-12T22:33:17.1+00:00
EmilyS726 279.8K Reputation points Independent Advisor