Miscellaneous topics that do not fit into specific categories.
Microsoft 365 stopped working.
Microsoft 365 stopped working several hours ago. It cannot link to the server. There is no problem with the internet.
Microsoft 365 and Office | Other
How do I recover my exchange account
Apple had me delete my exchange account and now I can not recover it
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
AZ-900 Certification Not Available Online After Passing Exam
Hello Microsoft Certification Support, I am contacting you regarding my Microsoft Azure Fundamentals (AZ-900) exam. I successfully passed the exam on October 24, 2026, but I am unable to find or access my certificate online in my Microsoft certification…
Community Center | Not monitored
Tag not monitored by Microsoft.
Outlook and Word have stopped working
My Outlook and Word have stopped working altogether, yet my subscription is paid through October 2027
Microsoft 365 and Office | Word | For home | Windows
A family of Microsoft word processing software products for creating web, email, and print documents.
Why doesn´t my mic work anymore on my Windows PC even tho i didn´t change anything?
I use a Logitech headset and my mic always worked until i put a PS5 controller in my PC. From then on my PC only used the mic of the PS5 controller and even when the controller isn´t connected to my PC it doesn´t register my voice in the headset. I…
Microsoft Edge | Audio and video playback | Windows 11
Managing media playback issues and settings in Microsoft Edge on Windows 11
i entered a new credit card
i entered a new credit card that was expired. you locked my account how long does it take for microsoft to unlock my outlook account how long does it take for microsoft to unlock my outlook account
Microsoft 365 and Office | Subscription, account, billing | For business | Android
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
outlook web can't reach internet message
Why am I getting this message. Can't send or receive e-mails
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
Folder No longer exists issue
I am running office on a MacBook Air. It has worked flawlessly until this afternoon. All of the sudden when I try to "save as" to my personal OneDrive I get the "Folder no longer exists........." tile and can't get rid of it or even…
Microsoft 365 and Office | Word | For home | MacOS
A family of Microsoft word processing software products for creating web, email, and print documents.
How do I look up the status of my Microsoft365 subscription?
How do I look up the status of my Microsoft365 subscription and determine the payment date and expiry date?
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Copilot is not working
Copilot does not open after thinking is displayed and does not respond to more questions
Microsoft Copilot | Windows Copilot | Copilot+ PC
A PC equipped with advanced AI capabilities and Windows Copilot integration
AI answer
Urgent: Unable to Access AUB Outlook Account on Mobile Devices
Dear Support Team, I am experiencing difficulties accessing my AUB university email account through the Outlook application and web browser on mobile devices. My account works successfully on my laptop. However, when I attempt to sign in using my iPhone,…
Outlook | Outlook for mobile | Outlook for iOS | For education
Using Outlook for iOS in educational settings for communication and organization
Close an account and sync all data with my business account.
I have multiple accounts and didn't realize it. One is my business account, and one is a personal account. I didn't realize this, and I only need my business account. I need to sync all data to my business account and close the personal account. I am…
Microsoft 365 and Office | OneDrive | For business | Other
A Microsoft file hosting and synchronization service.
Something went wrong message keeps showing
whenever I try to sign into teams on my school account I put in the correct password and email and it asks for my authenticator and I get the number into the authenticator it passes then instantly says something went wrong try again later Screenshot…
Microsoft Teams | Microsoft Teams for education | Sign up and Sign in | Sign in
Accessing Microsoft Teams for Education using school or organizational credentials
cannot send or receive emails on any of my devices
Niether my wife or I are receiveing email on any of our devices for several hours. We are also unable to send emails. I have tried to log into my account online but have been unable to do so.
Outlook | Web | Outlook.com | Email
Sending, receiving, and organizing email in Outlook.com
Multiple MS365 accounts
How do I resolve inadvertently having 2 personal MS365 accounts which I inadveretently opened?
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
AI answer
how do I retrieve my account from my previous mac
I had Microsoft office on my old computer....I need to transfer to my new mac
Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Hi when will the 365 outage be resolved please? RE - EX1550543
Hi when will the outage be resolved please? RE - EX1550543
Exchange Online
A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.
Windows 11 Error Code 0xc0000098, windows\system32\winload.efi corrupted or missing
After doing a bios update that windows prompted for, I get this issue but only when trying to boot into the recovery environment, otherwise windows itself is working perfectly fine. I have tried to use an Installation Media USB driver, booting into it,…
Windows for home | Windows 11 | Performance and system failures
message area not appearing in my email
Header 1 Header 2 Cell 1 Cell 2 Cell 3 Cell 4
Outlook | Windows | Classic Outlook for Windows | For home
Using Classic Outlook on Windows for personal email, calendar, and contact management
how do I unsubscribe
I am getting five to six emails a day from Window nation and want them to stop. How do I get my email address removed from your list?