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Microsoft 365 stopped working.

Microsoft 365 stopped working several hours ago. It cannot link to the server. There is no problem with the internet.

Microsoft 365 and Office | Other
asked 2026-11-12T20:37:23.53+00:00
Steve Tully 0 Reputation points
answered 2026-11-12T21:22:54.36+00:00
Van S 24,660 Reputation points Independent Advisor
1 answer

How do I recover my exchange account

Apple had me delete my exchange account and now I can not recover it

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,487 questions
asked 2026-11-12T20:59:12.7733333+00:00
Sindee Austin 0 Reputation points
answered 2026-11-12T21:21:12.0633333+00:00
Hendrix 2,775 Reputation points Independent Advisor
2 answers

AZ-900 Certification Not Available Online After Passing Exam

Hello Microsoft Certification Support, I am contacting you regarding my Microsoft Azure Fundamentals (AZ-900) exam. I successfully passed the exam on October 24, 2026, but I am unable to find or access my certificate online in my Microsoft certification…

Community Center | Not monitored
asked 2026-11-09T20:25:00.18+00:00
Abdelrahman ElGammal 0 Reputation points
edited the question 2026-11-12T21:20:43.13+00:00
Abdelrahman ElGammal 0 Reputation points
2 answers

Outlook and Word have stopped working

My Outlook and Word have stopped working altogether, yet my subscription is paid through October 2027

Microsoft 365 and Office | Word | For home | Windows
asked 2026-11-12T20:43:45.8166667+00:00
Sergio Enrique 0 Reputation points
answered 2026-11-12T21:18:33.8066667+00:00
Kayece Jan Mae Amizola 16,875 Reputation points Independent Advisor
2 answers

Why doesn´t my mic work anymore on my Windows PC even tho i didn´t change anything?

I use a Logitech headset and my mic always worked until i put a PS5 controller in my PC. From then on my PC only used the mic of the PS5 controller and even when the controller isn´t connected to my PC it doesn´t register my voice in the headset. I…

Microsoft Edge | Audio and video playback | Windows 11
asked 2026-10-21T18:06:07.7833333+00:00
G 0 Reputation points
commented 2026-11-12T21:17:54.9666667+00:00
G 0 Reputation points
2 answers

i entered a new credit card

i entered a new credit card that was expired. you locked my account how long does it take for microsoft to unlock my outlook account how long does it take for microsoft to unlock my outlook account

Microsoft 365 and Office | Subscription, account, billing | For business | Android
asked 2026-11-12T19:58:43.1266667+00:00
Haris Wolfgang 0 Reputation points
commented 2026-11-12T21:17:00.6966667+00:00
Haris Wolfgang 0 Reputation points
2 answers

outlook web can't reach internet message

Why am I getting this message. Can't send or receive e-mails

Outlook | Web | Outlook.com | Email
asked 2026-11-12T20:44:51.3766667+00:00
Jim Schultz 0 Reputation points
answered 2026-11-12T21:16:57.59+00:00
Estrella721 47,875 Reputation points Independent Advisor
2 answers

Folder No longer exists issue

I am running office on a MacBook Air. It has worked flawlessly until this afternoon. All of the sudden when I try to "save as" to my personal OneDrive I get the "Folder no longer exists........." tile and can't get rid of it or even…

Microsoft 365 and Office | Word | For home | MacOS
asked 2026-11-12T20:40:06.91+00:00
David Billingsley 0 Reputation points
answered 2026-11-12T21:16:34+00:00
Estrella721 47,875 Reputation points Independent Advisor
2 answers

How do I look up the status of my Microsoft365 subscription?

How do I look up the status of my Microsoft365 subscription and determine the payment date and expiry date?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows
asked 2025-12-08T00:39:04.1+00:00
Stuart Findlay 0 Reputation points
answered 2026-11-12T21:16:30.6166667+00:00
Deb Kerfeld 0 Reputation points
1 answer

Copilot is not working

Copilot does not open after thinking is displayed and does not respond to more questions

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-11-12T21:14:19.6333333+00:00
Helmut Colbath 0 Reputation points
answered 2026-11-12T21:15:55.0833333+00:00

AI answer

2 answers One of the answers was accepted by the question author.

Urgent: Unable to Access AUB Outlook Account on Mobile Devices

Dear Support Team, I am experiencing difficulties accessing my AUB university email account through the Outlook application and web browser on mobile devices. My account works successfully on my laptop. However, when I attempt to sign in using my iPhone,…

Outlook | Outlook for mobile | Outlook for iOS | For education
asked 2026-11-12T20:57:07.98+00:00
Nancy Al-Fata (Student) 0 Reputation points
commented 2026-11-12T21:15:35.98+00:00
Ivory 2,710 Reputation points Independent Advisor
2 answers

Close an account and sync all data with my business account.

I have multiple accounts and didn't realize it. One is my business account, and one is a personal account. I didn't realize this, and I only need my business account. I need to sync all data to my business account and close the personal account. I am…

Microsoft 365 and Office | OneDrive | For business | Other
asked 2026-11-12T20:36:08.8466667+00:00
Keith Eades 0 Reputation points
answered 2026-11-12T21:15:34.1966667+00:00
Hendrix 2,775 Reputation points Independent Advisor
1 answer

Something went wrong message keeps showing

whenever I try to sign into teams on my school account I put in the correct password and email and it asks for my authenticator and I get the number into the authenticator it passes then instantly says something went wrong try again later Screenshot…

Microsoft Teams | Microsoft Teams for education | Sign up and Sign in | Sign in
asked 2026-11-12T21:08:10.4966667+00:00
Ryan Topilko 0 Reputation points
answered 2026-11-12T21:15:05.4566667+00:00
Kai-L 21,435 Reputation points Microsoft External Staff Moderator
2 answers

cannot send or receive emails on any of my devices

Niether my wife or I are receiveing email on any of our devices for several hours. We are also unable to send emails. I have tried to log into my account online but have been unable to do so.

Outlook | Web | Outlook.com | Email
asked 2026-11-12T20:43:51.4866667+00:00
Michael Cipolla 0 Reputation points
answered 2026-11-12T21:14:42.1766667+00:00
EmilyS726 279.8K Reputation points Independent Advisor
1 answer

Multiple MS365 accounts

How do I resolve inadvertently having 2 personal MS365 accounts which I inadveretently opened?

Microsoft 365 and Office | Other
asked 2026-11-12T21:11:59.14+00:00
Russell Bouwense 0 Reputation points
answered 2026-11-12T21:13:58.5833333+00:00

AI answer

1 answer

how do I retrieve my account from my previous mac

I had Microsoft office on my old computer....I need to transfer to my new mac

Microsoft 365 and Office | Install, redeem, activate | For home | MacOS
asked 2026-06-01T23:24:26.12+00:00
Steven Kinnally 0 Reputation points
commented 2026-11-12T21:13:29.7533333+00:00
Germain, Christine 0 Reputation points
1 answer

Hi when will the 365 outage be resolved please? RE - EX1550543

Hi when will the outage be resolved please? RE - EX1550543

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,487 questions
asked 2026-11-12T20:54:15.67+00:00
Farkrocks 0 Reputation points
edited an answer 2026-11-12T21:13:09.4133333+00:00
Ruby Nguyen 3,735 Reputation points Independent Advisor
1 answer

Windows 11 Error Code 0xc0000098, windows\system32\winload.efi corrupted or missing

After doing a bios update that windows prompted for, I get this issue but only when trying to boot into the recovery environment, otherwise windows itself is working perfectly fine. I have tried to use an Installation Media USB driver, booting into it,…

Windows for home | Windows 11 | Performance and system failures
asked 2026-11-12T17:14:08.41+00:00
Dimitar Chalakov 0 Reputation points
edited the question 2026-11-12T21:12:56.8233333+00:00
Dimitar Chalakov 0 Reputation points
2 answers

message area not appearing in my email

Header 1 Header 2 Cell 1 Cell 2 Cell 3 Cell 4

Outlook | Windows | Classic Outlook for Windows | For home
asked 2026-11-12T20:40:20.21+00:00
Chuck Maxwell 0 Reputation points
answered 2026-11-12T21:12:56.6033333+00:00
EmilyS726 279.8K Reputation points Independent Advisor
2 answers

how do I unsubscribe

I am getting five to six emails a day from Window nation and want them to stop. How do I get my email address removed from your list?

Windows for home | Other | Email and communications
asked 2026-11-12T20:09:14.4666667+00:00
Della Redland 0 Reputation points
answered 2026-11-12T21:12:29.51+00:00
DYARI BARHAM 38,356 Reputation points Independent Advisor