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1 answer One of the answers was accepted by the question author.

spool file empty and printing error

hi I cannot delete a print job that has an error. I have gone into C/:Windows/System32/Spool and the spool file is empty?

Windows for home | Other | Devices and drivers
asked 2026-10-23T02:59:15.1733333+00:00
Colin and Alison Schofield 20 Reputation points
accepted 2026-10-23T03:19:44.9033333+00:00
Colin and Alison Schofield 20 Reputation points
2 answers One of the answers was accepted by the question author.

Unable to change the format of a date pasted from text into Excel.

I paste a date in the format mm-dd-yyyy: 08-28-2026 and the formula =ISTEXT() returns true, but when I use Home->Cells->Format->Format to change Text to Date, the box at the top of Home->Number reads "Date", but the formula…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-10-20T20:58:28.0766667+00:00
Hal 25 Reputation points
commented 2026-10-23T02:27:58.04+00:00
Hal 25 Reputation points
2 answers One of the answers was accepted by the question author.

Installation of microsoft 365 family package to my wife's MAC, is not functioning.

I just subscribed last month, in my laptop Mac it pushed trough. However to my wife's mac, she already downloaded the package and installed. There is a prompting in her excel that needs to activate. Please assist.

Microsoft 365 and Office | Install, redeem, activate | Other | MacOS
asked 2026-10-23T02:05:32.6833333+00:00
Noel Noma 20 Reputation points
accepted 2026-10-23T02:11:16.4133333+00:00
Noel Noma 20 Reputation points
2 answers One of the answers was accepted by the question author.

Can you install Minecraft Java and Bedrock on the same computer.

I am purchasing Minecraft for my child. He has two friend groups. One that plays on PC (Java Edition) and one that plays on Xbox and PlayStation (Bedrock). Can I install both versions of Minecraft on the same computer so that he can go back and forth…

Windows for home | Windows 11 | Gaming
asked 2026-04-06T15:28:33.2566667+00:00
Joe Stinebaugh 20 Reputation points
answered 2026-10-23T01:46:48.15+00:00
Morning Mayi 0 Reputation points
1 answer One of the answers was accepted by the question author.

how do i update a expired build of windows insider to a normal window build?

im on a build that expired august 11th and need to update to a stable normal build on windows home EX: 25h2. os build is 26220.8925 i also need to keep my data

Windows Insider program | Windows Insider preview | Install, activate, and Windows update
asked 2026-10-22T19:55:55.9966667+00:00
Muggy Mannn 25 Reputation points
edited a comment 2026-10-23T01:13:51.6366667+00:00
Muggy Mannn 25 Reputation points
2 answers One of the answers was accepted by the question author.

Poof! Where are my Copilot Chats??

Poof...just like that my Copilot chats are gone! No forewarning, no chance to transfer important chats off Copilot, just nothing. Copilot isn't even up to date on the "migration". It says my chats should be restored after the migration is…

Microsoft Copilot | Windows Copilot | Copilot+ PC
asked 2026-10-23T00:50:25.8233333+00:00
Stephen 20 Reputation points
accepted 2026-10-23T00:54:27.3666667+00:00
Stephen 20 Reputation points
2 answers One of the answers was accepted by the question author.

how can I uninstall phone link on my laptop

Someone keeps hacking into my computer, inserting a screen contact file. I've removed it several times. The newest app I downloaded was Phone Link on my phone. I've uninstalled it on my phone, but I can't remove Phone Link from my laptop.

Windows for home | Other | Security and privacy
asked 2026-10-22T22:42:26.91+00:00
Catherine Kendrick 20 Reputation points
accepted 2026-10-22T23:42:23.98+00:00
Catherine Kendrick 20 Reputation points
1 answer One of the answers was accepted by the question author.

Azure SQL Data Virtualization: filepath(1) filter does not perform partition elimination

I am evaluating Azure SQL Database Data Virtualization against partitioned Parquet files stored in Azure Blob Storage. My data is organized using hive-style partition folders: year=2021/ year=2022/ year=2023/ year=2024/ year=2025/ year=2026/ I…

Azure
Azure

A cloud computing platform and infrastructure for building, deploying and managing applications and services through a worldwide network of Microsoft-managed datacenters.

1,839 questions
asked 2026-10-21T22:36:24.9366667+00:00
Kyler Dreyer 25 Reputation points
commented 2026-10-22T23:27:07.5666667+00:00
Kyler Dreyer 25 Reputation points
1 answer One of the answers was accepted by the question author.

User got an NDR on an email that they sent to a different user

User A sends email to User B. (Both O365 tenants, User B has Proofpoint for filtering) The email has an attachment that is too large for User B's system. User B's system sends back an NDR that says "Delivery was unsuccessful to User X." There…

Exchange Online
Exchange Online

A cloud-based service included in Microsoft 365, delivering scalable messaging and collaboration features with simplified management and automatic updates.

7,447 questions
asked 2026-10-22T23:01:33.1366667+00:00
Scott Renton 20 Reputation points
accepted 2026-10-22T23:17:56.42+00:00
Scott Renton 20 Reputation points
1 answer One of the answers was accepted by the question author.

I didn't receive my Windows 11 Activation Key.

Microsoft charged me for it. The help AI keeps telling me to go to my order history, but the activation key isn't there. I paid for it, it didn't send me an email for the completed transaction either. The help option is a runaround uselessness…

Windows for home | Windows 11 | Licensing and activation
asked 2026-10-21T01:41:01.6+00:00
Chad J 20 Reputation points
accepted 2026-10-22T21:45:23.4133333+00:00
Chad J 20 Reputation points
1 answer One of the answers was accepted by the question author.

paid for 2 subscriptions in error on October 18, 2026

Hello, I accidentally subscribed to two (2) 365 - subscriptions at the same time on October 18, 2026 - both to be paid by my AMEX account. Please DELETE one of my subscriptions, so that my next renewal happens on October 2027 and not in 2028, as is…

Microsoft 365 and Office | Other
asked 2026-10-19T06:04:46.78+00:00
Peter Kaltenrieder 20 Reputation points
commented 2026-10-22T21:14:09.89+00:00
Peter Kaltenrieder 20 Reputation points
1 answer One of the answers was accepted by the question author.

Excel adding page breaks to some documents for only 2 users

I tried to replace a couple of users computers with new ones and discovered that any sheet they open that stems from 2 particular templates, now has 50+ page breaks instead of just the 4 or 5 in the templates. These page breaks are not able to be removed…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-10-22T18:58:27.5333333+00:00
Lonely IT Guy 20 Reputation points
commented 2026-10-22T20:33:33.4466667+00:00
Kai-L 21,375 Reputation points Microsoft External Staff Moderator
2 answers One of the answers was accepted by the question author.

Question regarding the AZ 400 renewal exam

Hi, Do we need to pass the new AI 200 exam to have access to the AZ 400 renewal exam in the future, if we already earned it ? Or will it still be accessible even if we do not pass AI 200 ? Thanks.

Community Center | Not monitored
asked 2026-10-21T15:05:24.9466667+00:00
Dimitri Laaraybi 20 Reputation points
accepted 2026-10-22T20:29:21.0933333+00:00
Dimitri Laaraybi 20 Reputation points
2 answers One of the answers was accepted by the question author.

getting rid of error ORGANIZATION SETTINGS COULD NOT BE LOADED

After restarting and updating computer to download ChatGPT, when I try to open the application, I get a message titled "Organization settings could not be found" "The app is paused until your organization settings can be loaded safely. A…

Windows for home | Windows 11 | Internet and connectivity
asked 2026-10-22T19:43:31.1433333+00:00
Rabbit Delgado 20 Reputation points
accepted 2026-10-22T20:22:52.5+00:00
Rabbit Delgado 20 Reputation points
1 answer One of the answers was accepted by the question author.

Cannot uninstall an app that Smart App Control Flagged.

Hello, Today when I was opening an app that I downloaded a few days ago (Without any issues), I get a Smart App Control pop up. So I tried to uninstall that, and I am getting the same message again. Basically, I cannot uninstall an app that Smart App…

Windows for home | Windows 11 | Security and privacy
asked 2026-10-22T04:47:33.9533333+00:00
Christina Szeman 26 Reputation points
accepted 2026-10-22T20:18:00.7266667+00:00
Christina Szeman 26 Reputation points
2 answers One of the answers was accepted by the question author.

When I open an office document, I am getting an error message, I do select repair now and the document will open. But then closes on its own within 5 minutes. Document will save when it is open but it does not seem to be repairing as this is recurring

When I open word or Excel, I get the attached message, it started a couple days ago, but does not seem tied to any updates. If I hit repair, the document/spreadsheet will open and I can use it, but then it will close on its own within about 5 minutes.…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-10-22T16:31:51.8933333+00:00
TJ Perreira 20 Reputation points
accepted 2026-10-22T20:02:51.9733333+00:00
TJ Perreira 20 Reputation points
1 answer One of the answers was accepted by the question author.

Can't Remove Old School Email from Windows Account : Solved

I noticed that for my local account on my personal computer still had my old school's email associated with, I tried to remove by going to [Windows Settings> Accounts> Your Accounts], & there is no option to remove the school email/Microsoft…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2026-10-22T19:33:42.0166667+00:00
Observer77 20 Reputation points
accepted 2026-10-22T19:38:39.75+00:00
Observer77 20 Reputation points
2 answers One of the answers was accepted by the question author.

Error with Windows Update KC5126657

I have been trying to install Windows 10 Update KB5126657, however, I get error 0x80070005 whenever I try to install. From the Windows Update log: 2026/10/21 12:14:47.6953703 19848 23044 UDP Deployment job Id…

Windows for home
Windows for home

A family of Microsoft operating systems that run across personal computers, tablets, laptops, phones, internet of things devices, self-contained mixed reality headsets, large collaboration screens, and other devices.

75 questions
asked 2026-10-21T22:13:02.6933333+00:00
A N 20 Reputation points
accepted 2026-10-22T19:06:47.71+00:00
A N 20 Reputation points
1 answer One of the answers was accepted by the question author.

Locked out of free Power BI tenant — administrator MFA reset required

Hello Microsoft Support, I created the Microsoft organisation tenant VinceTech921.onmicrosoft.com for free Power BI use. My administrator account is ******@VinceTech921.onmicrosoft.com. After factory-resetting my phone, Microsoft Authenticator stopped…

Microsoft Security | Microsoft Authenticator
asked 2026-10-22T18:55:18.4833333+00:00
Babatunde Aina 20 Reputation points
accepted 2026-10-22T19:04:37.4533333+00:00
Babatunde Aina 20 Reputation points
2 answers One of the answers was accepted by the question author.

My Account has been hacked and the email has been changed.

As the title says, My Account's email has been changed to ******@angiotluque.com, and my email is said to not exist. My this is was my personal account, And I am now using a school account to type this out as I CANNOT enter MY account. I can't even…

Windows for home | Windows 11 | Accounts, profiles, and login
asked 2025-09-25T04:51:14.06+00:00
Danna Faye B. Dereche 20 Reputation points
commented 2026-10-22T19:00:32.0066667+00:00
deathbyethn 0 Reputation points