Microsoft Office 365 Family

Anonym
2025-04-10T16:19:29+00:00

So i have and administrate Office 365 family wich i paid 107-108 Euro for last year and i noticed it gone up to 138-139 Euro next billing time is 12/12 2025 and i didn't get any email or sms that it was gonna cost more, why is this ? i know things incease in cost but that is alot.

Another thing i share it with my Girl friend - Daugther - Farther - Mother - Brother, but somehow even tho under my account i still shared with them all my mother was told to reactivate and purchase a new subskription when she used word-excel-outlook app, i had to remove the office 365 familiy app and remove her from shared and reshare it with her to get it work again, reinstalling didn't help without unshare her and reshare her...do anyone know what could have happend?

Microsoft 365 og Office | Abonnement, konto, fakturering | Til hjemmet | Windows

Låst spørgsmål. Dette spørgsmål blev migreret fra Microsoft Support-community'et. Du kan stemme om, hvorvidt det er nyttigt, men du kan ikke tilføje kommentarer eller svar eller følge spørgsmålet.

0 kommentarer Ingen kommentarer
Svar accepteret af spørgsmålets forfatter
SD - IA 180.3K Omdømmepoint Uafhængig rådgiver
2025-04-11T16:23:46+00:00

Your welcome Dennis! Please don't forget to rate the thread as it helps other users - have a super fabulous weekend!

Var dette svar nyttigt?

1 person fandt dette svar nyttigt.
0 kommentarer Ingen kommentarer

12 ekstra svar

Sortér efter: Meget nyttig
  1. SD - IA 180.3K Omdømmepoint Uafhængig rådgiver
    2025-04-11T10:21:44+00:00

    I think once you jump into the Copilot bandwagon, you cannot revert back to a non-copilot subscription. That being said, support would surely know better about this - maybe they have the powers.

    Please get in touch with Microsoft Support for further help.

    Go to

    https://go.microsoft.com/fwlink/?linkid=2168171

    Type the "Chat with an agent" option and press Enter.

    Please click on the "Contact support" button at the bottom.

    Select the Product and Category for support according to your requirement.

    The available support methods will be shown to you.

    Please ensure to contact using business hours(Monday to Friday, 9 AM to 5 PM Local time) for maximum available support options, including Chat support. You can also select Call Me back option and input your Phone number.

    Var dette svar nyttigt?

    0 kommentarer Ingen kommentarer
  2. Anonym
    2025-04-11T09:05:42+00:00

    I was wondering if i change my subskription of Microsoft office 365 Family to Microsoft office 365 Family classic where the first one has copilot in it and classic dossent, will i need to reinstall office on all the devices i share them with and all their devices?

    Var dette svar nyttigt?

    0 kommentarer Ingen kommentarer
  3. Anonym
    2025-04-10T19:54:45+00:00

    Very true :D

    Var dette svar nyttigt?

    0 kommentarer Ingen kommentarer
  4. SD - IA 180.3K Omdømmepoint Uafhængig rådgiver
    2025-04-10T17:37:00+00:00

    Well, asking at the Community won't be a bad idea haha!

    Var dette svar nyttigt?

    0 kommentarer Ingen kommentarer