Denne browser understøttes ikke længere.
Opgrader til Microsoft Edge for at drage fordel af de nyeste funktioner, sikkerhedsopdateringer og teknisk support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
So i have and administrate Office 365 family wich i paid 107-108 Euro for last year and i noticed it gone up to 138-139 Euro next billing time is 12/12 2025 and i didn't get any email or sms that it was gonna cost more, why is this ? i know things incease in cost but that is alot.
Another thing i share it with my Girl friend - Daugther - Farther - Mother - Brother, but somehow even tho under my account i still shared with them all my mother was told to reactivate and purchase a new subskription when she used word-excel-outlook app, i had to remove the office 365 familiy app and remove her from shared and reshare it with her to get it work again, reinstalling didn't help without unshare her and reshare her...do anyone know what could have happend?
Microsoft 365-funktioner, der hjælper brugere med at administrere deres abonnementer, kontoindstillinger og faktureringsoplysninger.
Låst spørgsmål. Dette spørgsmål blev migreret fra Microsoft Support-community'et. Du kan stemme om, hvorvidt det er nyttigt, men du kan ikke tilføje kommentarer eller svar eller følge spørgsmålet.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(89.60000000000001, 72%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESI%3C/text%3E%3C/svg%3E)
Your welcome Dennis! Please don't forget to rate the thread as it helps other users - have a super fabulous weekend!
Hi Denns,
I'm Sumit, here to answer your query at the Microsoft Community.
Apologies for any inconvenience you are experiencing. I am happy to help you today.
This was a known issue from Microsoft. Nothing happened to your account personally, almost all Family accounts were affected.
https://portal.office.com/servicestatus
Title: Some users may be unable to access Microsoft 365 services
User impact: Users with Microsoft 365 Family subscriptions may be unable to access Microsoft 365 services.
Current status: We're reviewing service telemetry and recent changes within the service to isolate the source of the issue.
Hope that helps, and rely on us for any further inquiries. All the best.
That's good to hear :)
Next time i wont do anything just wait to se if it fixes it self :)
Interesting thing. But all in all, yes, the issue is now history ;)
To help others with a similar issue, consider rating the thread to help others, and close it. Microsoft Community is always available to assist you with any questions about Microsoft products.
Have a great week.
ok, mine and my farthers - girl friend - daugthers - brothers was not effected only my moms :)
So i hope its gone the issue :)