您已多次使用不正確的帳戶或密碼進行登入

Ting Cheng 0 信譽點數
2026-04-02T06:55:58.2333333+00:00

帳號和密碼都是正確的,第一次登入就無法登入,也清除了cookie了,但還是無法用密碼登入,換其他裝置也是一樣。

Microsoft 365 與 Office | 其他
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  1. GsN5034 - IA 79,595 信譽點數 獨立顧問
    2026-04-02T07:29:22.9666667+00:00

    Hello, thank you for reaching out to Microsoft Q&A.

    Did someone try to access your account by typing an incorrect password multiple times, causing your account to be locked?

    To check this, you can sign in with your account on the Recent Activity page here: https://account.live.com/Activity

    ========================================================================

    In this situation, I recommend that you avoid signing in repeatedly to your account. Please wait 24 hours before trying to sign in again.

    Sometimes waiting a day is enough to remove a temporary block. Avoid making many repeated attempts, as this may reset the time lock. If there’s no change after 24 hours, it is recommended that you use the account recovery form to regain access to your account.

    Link to account recovery form - https://account.live.com/acsr

    Remember to use a familiar device from which you've frequently accessed your Microsoft account, as well as a familiar location. Microsoft will review your responses and respond within 24 hours. If you are verified, instructions on how to log back into your account will be sent to you, and if you are not verified, you will need to submit the Account Recovery form again. You can do this up to 2 times every 24 hours.

    Let me know if you still need more help.

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