電腦藍屏問題 多半由ntoskrnl.exe 和 ntfs.sys 引起

匿名
2024-06-25T07:39:38+00:00

電腦一直有藍屏的問題，有時候打著打著遊戲藍屏，有時候放置著不動也藍屏

已經嘗試過覆蓋安裝，sfc還有dism指令修復，chkdsk命令，也試過用硬件檢測軟件也沒辦法解決

Windows for home | Windows 11 | 裝置和驅動程式

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  1. 匿名
    2024-06-28T03:21:48+00:00

    你好，我在安裝新的固件之後藍屏問題已經大幅度減少了，但仍然出現了藍屏

    062824-16421-01.dmp

    另外想問一下如果硬碟有問題，用samsung magician檢測能檢測到問題的嗎？

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  2. Pondsi 352.6K 信譽點數
    2024-06-27T09:10:47+00:00

    感謝回復，

    沒有看到明確的錯誤。（建議再次檢測硬盤）

    若是全新安裝系統後沒有安裝任何程序，仍然出現該情況，建議考慮硬件問題，及時送修。（應該還在保修期內）

    已經全新安裝了系統，系統上是沒有問題的，系統上沒有需要修復的地方。需要考慮其他原因。

    如果全新安裝系統後是正常的，一段時間後才出現的問題，建議看中途安裝了什麼應用，可能是安裝的應用導致的異常。

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  3. 匿名
    2024-06-27T09:07:47+00:00

    062724-19781-01.dmp

    因為這個錯誤代碼沒見過，所以我不確定是不是還是硬盤問題

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  4. Pondsi 352.6K 信譽點數
    2024-06-27T08:09:23+00:00

    1、請通過網盤分享dmp文件。

    2、若是全新安裝系統後沒有安裝任何程序，仍然出現該情況，建議考慮硬件問題，及時送修。（應該還在保修期內）

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  5. 匿名
    2024-06-27T08:03:16+00:00

    你好，我在更新過固態硬碟的固件之後出現了一個沒見過的藍屏代碼叫KERNEL_MODE_HEAP_CORRUPTION

    dmp文件如下

    ************* Preparing the environment for Debugger Extensions Gallery repositories **************
   ExtensionRepository : Implicit
   UseExperimentalFeatureForNugetShare : true
   AllowNugetExeUpdate : true
   NonInteractiveNuget : true
   AllowNugetMSCredentialProviderInstall : true
   AllowParallelInitializationOfLocalRepositories : true

   EnableRedirectToV8JsProvider : false

   -- Configuring repositories
      ----> Repository : LocalInstalled, Enabled: true
      ----> Repository : UserExtensions, Enabled: true

>>>>>>>>>>>>> Preparing the environment for Debugger Extensions Gallery repositories completed, duration 0.000 seconds

************* Waiting for Debugger Extensions Gallery to Initialize **************

>>>>>>>>>>>>> Waiting for Debugger Extensions Gallery to Initialize completed, duration 0.031 seconds
   ----> Repository : UserExtensions, Enabled: true, Packages count: 0
   ----> Repository : LocalInstalled, Enabled: true, Packages count: 41

Microsoft (R) Windows Debugger Version 10.0.27553.1004 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.

Loading Dump File [C:\crash\062724-19781-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       srv*
Symbol search path is: srv*
Executable search path is: 
Windows 10 Kernel Version 22621 MP (28 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Kernel base = 0xfffff804`1ec00000 PsLoadedModuleList = 0xfffff804`1f813150
Debug session time: Thu Jun 27 15:57:39.953 2024 (UTC + 8:00)
System Uptime: 0 days 1:10:02.961
Loading Kernel Symbols
...............................................................
................................................................
................................................................
...............
Loading User Symbols

Loading unloaded module list
...............
For analysis of this file, run !analyze -v
nt!KeBugCheckEx:
fffff804`1f01a240 48894c2408      mov     qword ptr [rsp+8],rcx ss:0018:ffffbe8e`73d5a410=000000000000013a
10: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KERNEL_MODE_HEAP_CORRUPTION (13a)
The kernel mode heap manager has detected corruption in a heap.
Arguments:
Arg1: 0000000000000012, Type of corruption detected
Arg2: ffff838291c00140, Address of the heap that reported the corruption
Arg3: ffff83829737f000, Address at which the corruption was detected
Arg4: 0000000000000000

Debugging Details:
------------------

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 796

    Key  : Analysis.Elapsed.mSec
    Value: 5080

    Key  : Analysis.IO.Other.Mb
    Value: 0

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 0

    Key  : Analysis.Init.CPU.mSec
    Value: 93

    Key  : Analysis.Init.Elapsed.mSec
    Value: 7114

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 103

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x13a

    Key  : Bugcheck.Code.TargetModel
    Value: 0x13a

    Key  : Dump.Attributes.AsUlong
    Value: 1808

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

    Key  : Failure.Bucket
    Value: 0x13a_12_nt!RtlpHeapHandleError

    Key  : Failure.Hash
    Value: {a85913b6-c397-d802-0080-5739aea016dc}

    Key  : Hypervisor.Enlightenments.ValueHex
    Value: 1417df84

    Key  : Hypervisor.Flags.AnyHypervisorPresent
    Value: 1

    Key  : Hypervisor.Flags.ApicEnlightened
    Value: 0

    Key  : Hypervisor.Flags.ApicVirtualizationAvailable
    Value: 1

    Key  : Hypervisor.Flags.AsyncMemoryHint
    Value: 0

    Key  : Hypervisor.Flags.CoreSchedulerRequested
    Value: 0

    Key  : Hypervisor.Flags.CpuManager
    Value: 1

    Key  : Hypervisor.Flags.DeprecateAutoEoi
    Value: 1

    Key  : Hypervisor.Flags.DynamicCpuDisabled
    Value: 1

    Key  : Hypervisor.Flags.Epf
    Value: 0

    Key  : Hypervisor.Flags.ExtendedProcessorMasks
    Value: 1

    Key  : Hypervisor.Flags.HardwareMbecAvailable
    Value: 1

    Key  : Hypervisor.Flags.MaxBankNumber
    Value: 0

    Key  : Hypervisor.Flags.MemoryZeroingControl
    Value: 0

    Key  : Hypervisor.Flags.NoExtendedRangeFlush
    Value: 0

    Key  : Hypervisor.Flags.NoNonArchCoreSharing
    Value: 1

    Key  : Hypervisor.Flags.Phase0InitDone
    Value: 1

    Key  : Hypervisor.Flags.PowerSchedulerQos
    Value: 0

    Key  : Hypervisor.Flags.RootScheduler
    Value: 0

    Key  : Hypervisor.Flags.SynicAvailable
    Value: 1

    Key  : Hypervisor.Flags.UseQpcBias
    Value: 0

    Key  : Hypervisor.Flags.Value
    Value: 21631230

    Key  : Hypervisor.Flags.ValueHex
    Value: 14a10fe

    Key  : Hypervisor.Flags.VpAssistPage
    Value: 1

    Key  : Hypervisor.Flags.VsmAvailable
    Value: 1

    Key  : Hypervisor.RootFlags.AccessStats
    Value: 1

    Key  : Hypervisor.RootFlags.CrashdumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.CreateVirtualProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.DisableHyperthreading
    Value: 0

    Key  : Hypervisor.RootFlags.HostTimelineSync
    Value: 1

    Key  : Hypervisor.RootFlags.HypervisorDebuggingEnabled
    Value: 0

    Key  : Hypervisor.RootFlags.IsHyperV
    Value: 1

    Key  : Hypervisor.RootFlags.LivedumpEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.MapDeviceInterrupt
    Value: 1

    Key  : Hypervisor.RootFlags.MceEnlightened
    Value: 1

    Key  : Hypervisor.RootFlags.Nested
    Value: 0

    Key  : Hypervisor.RootFlags.StartLogicalProcessor
    Value: 1

    Key  : Hypervisor.RootFlags.Value
    Value: 1015

    Key  : Hypervisor.RootFlags.ValueHex
    Value: 3f7

BUGCHECK_CODE:  13a

BUGCHECK_P1: 12

BUGCHECK_P2: ffff838291c00140

BUGCHECK_P3: ffff83829737f000

BUGCHECK_P4: 0

FILE_IN_CAB:  062724-19781-01.dmp

TAG_NOT_DEFINED_202b:  *** Unknown TAG in analysis list 202b

DUMP_FILE_ATTRIBUTES: 0x1808
  Kernel Generated Triage Dump

CORRUPTING_POOL_ADDRESS: fffff8041f91c4a8: Unable to get MiVisibleState
Unable to get NonPagedPoolStart
Unable to get NonPagedPoolEnd
Unable to get PagedPoolStart
Unable to get PagedPoolEnd
unable to get nt!MmSpecialPagesInUse
 ffff83829737f000 

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT:  
ffffbe8e`73d5a408 fffff804`1f1b3134     : 00000000`0000013a 00000000`00000012 ffff8382`91c00140 ffff8382`9737f000 : nt!KeBugCheckEx
ffffbe8e`73d5a410 fffff804`1f1b3194     : 00000000`00000012 ffffbe8e`73d5a5e0 ffff8382`91c00140 00000000`00000000 : nt!RtlpHeapHandleError+0x40
ffffbe8e`73d5a450 fffff804`1f1b2db1     : 00000000`00000000 ffff8382`91c002c0 00000000`00000000 ffff8382`91c002c0 : nt!RtlpHpHeapHandleError+0x58
ffffbe8e`73d5a480 fffff804`1f07ed26     : 00000000`00000000 fffff804`22f97480 ffff8382`9747a2a0 ffff8382`950d82f0 : nt!RtlpLogHeapFailure+0x45
ffffbe8e`73d5a4b0 fffff804`1eef774e     : ffff8382`9747a290 00000000`00000000 fffff804`22f97480 fffff804`1ec00000 : nt!RtlpHpVsContextFreeList+0x215c86
ffffbe8e`73d5a520 fffff804`1eef7473     : ffff8382`91c00140 00000000`00000000 ffff8382`9747a2a0 00000000`00000000 : nt!RtlpHpVsContextFree+0xfe
ffffbe8e`73d5a560 fffff804`1f6abba5     : 00000000`00000000 fffff804`00000000 01000000`000cd160 00000000`00000000 : nt!ExFreeHeapPool+0x3a3
ffffbe8e`73d5a610 fffff804`1ee2156a     : ffff8382`9747a2b0 fffff804`22f1c0cf 00000000`00000010 00000000`00050246 : nt!ExFreePool+0x25
ffffbe8e`73d5a650 fffff804`22f1c164     : ffff8382`96b1fba0 ffffbe8e`73d5aa40 ffff8382`96dce840 ffffe58d`e98ea050 : nt!ExFreeToNPagedLookasideList+0x2a
ffffbe8e`73d5a680 fffff804`1eece2d5     : ffffe58d`e98ea050 ffffe58e`05da9040 ffffe58d`e98ea050 fffff804`1f949ac0 : Ntfs!NtfsMcbCleanupLruQueue+0x274
ffffbe8e`73d5a940 fffff804`1ee0e957     : ffffe58e`05da9040 00000000`00001884 ffffe58e`05da9040 fffff804`1eece180 : nt!ExpWorkerThread+0x155
ffffbe8e`73d5ab30 fffff804`1f01f3b4     : ffffae81`659dd180 ffffe58e`05da9040 fffff804`1ee0e900 00000000`00000000 : nt!PspSystemThreadStartup+0x57
ffffbe8e`73d5ab80 00000000`00000000     : ffffbe8e`73d5b000 ffffbe8e`73d54000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34

SYMBOL_NAME:  nt!RtlpHeapHandleError+40

MODULE_NAME: nt

IMAGE_NAME:  ntkrnlmp.exe

IMAGE_VERSION:  10.0.22621.3733

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  40

FAILURE_BUCKET_ID:  0x13a_12_nt!RtlpHeapHandleError

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {a85913b6-c397-d802-0080-5739aea016dc}

Followup:     MachineOwner
---------

請問這個還是硬碟導致的嗎

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