谢谢回复,
根据您此次的蓝屏文件来看,这边确认是您设备中的硬件造成的此次蓝屏,可能是您设备中的主板,CPU。
蓝屏错误:WHEA_UNCORRECTABLE_ERROR (124)
發生了致命的硬體錯誤。
您尝试下方法:
1.清理灰塵,確保設備溫度正常
2.更新bios
3.檢查電源,確保設備電壓穩定
4.如果開啟超頻請關閉
檢測設備中的記憶體取出記憶體條擦金手指,然後換個插槽放回去,或者更換疑似損壞,不相容的記憶體;
如果上述方法无效,您可能需要将设备拿到维修站进行处理。
電腦不斷和不定時出現藍屏Error : WHEA_UNCORRECTABLE_ERROR
請問要如何解決?
以下是用軟件WhoCrashed取得的資料:
Crash Dump Analysis
Crash dumps are enabled on your computer.
Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump
On Sun 1/3/2020 16:03:55 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\030120-6734-01.dmp
This was probably caused by the following module: hal.dll (hal+0x47FF8)
Bugcheck code: 0x124 (0x0, 0xFFFFAA8A7BF4C028, 0xB2000000, 0x30005)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\hal.dll
product: MicrosoftR WindowsR Operating System
company: Microsoft Corporation
description: Hardware Abstraction Layer DLL
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sun 1/3/2020 16:03:55 your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\MEMORY.DMP
This was probably caused by the following module: pshed.dll (PSHED!PshedBugCheckSystem+0x10)
Bugcheck code: 0x124 (0x0, 0xFFFFAA8A7BF4C028, 0xB2000000, 0x30005)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\WINDOWS\system32\pshed.dll
product: MicrosoftR WindowsR Operating System
company: Microsoft Corporation
description: 指定平台硬體錯誤驅動程式
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem.
The crash took place in a Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
鎖定的問題。 此問題已從 Microsoft 支援服務社群移轉。 您可以對其是否有幫助進行投票,但無法對問題新增註解或回覆,或進行追蹤。
藍屏報錯代碼: WHEA_UNCORRECTABLE_ERROR
https://send.firefox.com/download/1a635d33999ab69a/#kiGwGvntj95mlJ1jeZwTfg
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