one drive account

I noticed that you posted your question in English, so I’ll respond in English to make sure the explanation is clear and easy to follow. If you’d prefer a reply in a different language, please let me know. 

Before proceeding, I would like to clarify that this is a community forum, not an official Microsoft support channel. With my role here, I don’t have access to internal systems to directly cancel subscriptions or delete accounts on your behalf. However, I will do my best to guide you in the right direction.

Dear @Jin Lam,

I hope you’re having a good day.

Thank you for reaching out and for explaining your situation. I understand you would like to stop the charge for the OneDrive account that was created by mistake.

Based on the information you provided, it appears that the charge of HK$1020/year is associated with an active Microsoft subscription linked to the account @apexmfg.com.hk. In this case, the charge will continue as long as the subscription is active. Deleting or not using the account alone will not automatically stop the billing.

To stop the recurring charge, you will first need to cancel the subscription associated with that account. If this is a business/work account and you are an admin in your tenant

• Go to: Microsoft 365 Admin Center
• Navigate to Billing > Your products
• Locate the subscription and cancel it

If you are not able to locate the subscription, or are unsure which account is being billed, I recommend contacting Microsoft support directly so they can help verify the billing source and assist with cancellation.

You can raise support ticket from Microsoft 365 Admin Center>Support>Help & Support.  

For reference:  Get support | Microsoft Docs   

If you do not have admin access, you may need to contact your IT administrator or Microsoft support for further assistance.

I truly want to help as much as possible, but as a forum moderator, I do not have access to billing systems or the ability to cancel subscriptions directly.

Thank you again for your understanding, and I hope this helps you resolve the issue quickly.

Wishing you all the best!

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